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Donnie Griffin

Overall Rating
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(3 reviews)
100
Send a Message to Donnie

Verified Customer
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2022
verified customer Verified Customer
10
Hybrid
I worked with Donnie and he was a delight from start to finish. He respected my perspective on what it was I was looking for in a car and reviewed several options with me to make sure my needs were met. After a few short hours a deal was in place and I came back the next day to sign the paperwork and submit my payment. I was very clear I did not want any extras on the vehicle and did not want my credit hit because I was paying by check.

When I got to the dealer the finance guy was also very polite, at first, but quickly said that they would not accept a personal check without a credit run and therefore I needed a cashier check. I had specifically asked this question the day before and was reassured I did not need to do that.

By this time it was 4:30pm on a wet Monday afternoon with banks closing in 30 minutes but the finance guy insisted that he had to present all of the extended warranty info to me, despite me telling him I was not going to purchase any multiple times. At the end of his presentation as my final no was said, the finance guy demeanor shifted and the once pleasant individual became short and rather condescending.

I left, managed to make the bank in time, and handed them the check with a slightly bitter taste in my mouth.

Donnie was outstanding and I would highly recommend him, however the finance guy (who I have purposefully left anonymous) should be thankful for the business in these financially troublesome times.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 04/14/2022

Hi, 
I am happy to hear that Donnie was able to handle your needs, and will have a Sales Manager reach out to you to discuss your Finance experience.
Sincerely,

Lynn Quiding
Customer Service Representative ( Service)
3602535403
Employees worked with

BW
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Barbara W.
Sherwood, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
10
Category: Sales
Great car buying experience
We would recommend buying from our Sales Man to the dealer for making it as easy as possible we love our car
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 03/30/2022

Hi Barbara,
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Longview, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2021
verified customer Verified Customer
9
Buying a New Truck was Great! Easy Peary, no Pressure.
I was in and out within two hours which was fantastic because I have a medical condition limiting time out of the house. The truck is nice, the price was fair and the customer service was solid. Donnie and. Ark were super.
Kerrie K., Service Manager from Vancouver Toyota responded on 12/21/2021

Congratulations on your new vehicle! We are thrilled that your experience was quick and fair and your interactions were super. Thank you for visiting and sharing this great feedback!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
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