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GREGORY WILLIAMS

Hyundai Of Vacaville
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(39 reviews)
90

Reviews of GREGORY WILLIAMS

Verified Customer
Suisun City, CA
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
10
Category: Sales
Love my Tuscan
Edwin was wonderful to work with and very knowledgeable about the different features and models of each Hyundai I looked at.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2022
8
Category: Sales
Love my Tuscan
Edwin was knowledgeable and attentive and I found the vehicle I was looking for. I’m very happy with my purchase.
GREGORY W. from Hyundai Of Vacaville responded on 01/12/2022 09:04 AM

Good morning, we're re-sending the survey per your request. Thank you for taking the time to speak with us..

Employees worked with
GW
GREGORY WILLIAMS
JE
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Jaime E.
Fairfield, CA
2022 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2021
verified customerVerified Customer
9
Category: Sales
Love new SUV
Vacaville team was friendly and Edwin our sale person was great to deal with,definitely will recommend.
GREGORY W. from Hyundai Of Vacaville responded on 10/04/2021 01:17 PM

Good afternoon Jaime,
Thank you for your feedback, if in the future we can help in any way please don't hesitate to reach out...

Employees worked with
GW
GREGORY WILLIAMS
TT
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Tyran T.
Fairfield, CA
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
10
Category: Sales
The customer service was exceptional, created a stress-free process.
The whole process was very open, and everyone contributed to the experience, however, Edwin, was a true Blessing nerves. Edwin made my car buying experience comfortable from start to finish. He provided information that was accurate and not embellished. His personality was genuine and calm, and was the reason why I feel truly satisfied with my purchase.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2021
10
Category: Sales
The customer service was exceptional. I would have liked a greater selection, however the staff kade the purchasing of a car very easy.
This dealership will go above and beyond to meets your car buying needs. The salesmen are courteous and professional, and most importantly, FAIR! From start to finish, they accommodated me.
GREGORY W. from Hyundai Of Vacaville responded on 08/24/2021 07:42 PM

Hello Tyran,
Thank you for taking the time to speak with me today. We're please that you are happy with your experience here at Hyundai of Vacaville. I appreicate the opportunity in doing business with you. If in the future I can be of any assistance please don't hesitate to reach out..
Edwin

Prince

Employees worked with
GW
GREGORY WILLIAMS
Verified Customer
Suisun City, CA
2022 Hyundai Kona Ev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
verified customerVerified Customer
10
Category: Sales
True customer service as it should be!
I would like to thank the dealership for the quick response and resolution of all inaccuracies and problems that have arisen earlier. This is what I call EXCELLENT customer service. I am happy to give my review 5 stars as the management has done everything to satisfy their customers.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/17/2021
7
Category: Sales
Sales need more tech details
Sales personnel needs more technical knowledge and pay attention to the details while explaining the features.
GREGORY W. from Hyundai Of Vacaville responded on 08/23/2021 02:39 PM

Hello Ara,
Thank you for taking the time to speak with me today. I'm glad we were able to come to a resolution If in the future I can be of any assistants please don't hesitatae to reach out..

Prince

Employees worked with
GW
GREGORY WILLIAMS
Verified Customer
Fairfield, CA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
verified customerVerified Customer
Category: Sales
Making the time
First off I have to say thank you to Gregory Williams. He saw my review and reached to me to see what could be done to make us feel better about our experience. He took the time to listen and to also explain some details that made me feel better about our purchase. Mr. Williams took the time to have a conversation with me and not against me. I told him my opinion on things and he was very attentive. Thank you again.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/10/2021
Category: Sales
Feeling like we were tricked
Honestly feeling that we were tricked. We needed a car and we’re sold a car that they marked up over 6k. Then they had us in there for over 3 1/2 hours waiting. Finally when they came out with “deal” they wanted more that what we told them we could and kept going back say let’s see what we can do. We’re trying to make it work. After everything was said and done the finance person went over the paperwork so fast we didn’t get a chance to stop and just look over everything. We should have been more vigilant and better prepared. As soon as we got home we were exhausted and just feeling like we made the biggest mistake ever. We did need a car so it is what it is.
Not Recommended
GREGORY W. from Hyundai Of Vacaville responded on 05/14/2021 12:51 PM

Thank you for your time and feedback. I'm glad we were able to speak and resolve your concerns. If in the future you have any question or need help an any way please don't hesitate to reach out...

Employees worked with
GW
GREGORY WILLIAMS
Verified Customer
Vacaville, CA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
verified customerVerified Customer
Category: Sales
People
It was very different because of my personal health issues during the pandemic ( exceptions were made for my safety & that spoke volumes to me as a human being)
All whom l was in close contact with (3) were professional respectful & two of them l feel made sure that l was treated with the upmost respect & dignity as a senior female who is a widow. I will share this experience with whom ever my life may touch for it touched my heart!

I feel this speaks volumes for this dealership
They demonstrated kindness coupled with empathy & still handled business in a business fashion!
Recommended
GERARDO F. from Hyundai Of Vacaville responded on 04/13/2021 11:54 AM

Bonnie Brown,
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Vacaville. We hope to see you soon!

Employees worked with
GW
GREGORY WILLIAMS
Verified Customer
Fairfield, CA
2021 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2021
verified customerVerified Customer
Category: Sales
The matter at hand.
The matter at hand.
Recommended
GERARDO F. from Hyundai Of Vacaville responded on 04/07/2021 09:34 AM

Hi Amanuel,
We are so sorry for your recent experience in our sales department, our sales manager has been trying to reach you but the phone number that we have on file does not work, can you please contact our sales manager Greg Williams at 707-317-6357, we hope to hear from you soon, thank you and have a great day!

Employees worked with
GW
GREGORY WILLIAMS
MB
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Mary B.
Fairfield, CA
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Sales
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2021
Category: Sales
GREGORY W. from Hyundai Of Vacaville responded on 03/24/2021 12:27 PM

Spoke with customer.... Said she didn't score review... I asked for a rescore she said ok...

Employees worked with
GW
GREGORY WILLIAMS
SP
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Scott P.
Arbuckle, CA
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customerVerified Customer
Category: Sales
Very friendly people to deal with.
Great place to buy a car, new or used.
Recommended
GERARDO F. from Hyundai Of Vacaville responded on 04/13/2021 11:52 AM

Scott Paradis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Vacaville. We hope to see you soon!

Employees worked with
GW
GREGORY WILLIAMS
Displaying all 9 Review
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