Business Solutions

JM
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Jacob Mahar

Accessories Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(187 reviews)
97
Send a Message to Jacob

IW
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IAN W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2022
verified customer Verified Customer
10
Category: Service
Fantastic Customer Service!
We have bought multiple cars here and get all of our cars serviced here. Every single time we have impeccable customer service and great prices on whatever we are getting done. I highly recommend this dealership!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/23/2022

Ian, thank you for the the fantastic review! We're so glad that you've had such great experiences with our team! We look forwarding to serving you again in the future!


LO
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LEON O.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
verified customer Verified Customer
10
Category: Service
Good service
Very good service and fast too!
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/22/2022

Leon, thank you for the 5 star review! Good and fast are two things that we always strive for. Thank you for choosing Mike White Ford!


KD
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KELLY D.
Spokane, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
verified customer Verified Customer
10
Category: Service
Problem solved
We ordered our 2022 f 250 with the spray in bed liner which had defects when delivered. We were told they would make it right no matter what and they did. The bed liner was fixed and the truck was washed when we picked it up. The problem was solved.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/04/2022

Kelly, thank you for being so understanding. We know how frustrating it is when an ordered vehicle isn't 100% up to spec when it arrives, so we appreciate your patience so that we could make everything right. Thank you for choosing Mike White Ford!


LO
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LEON O.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
verified customer Verified Customer
10
Category: Service
Good service; can't complain
Side rail look good as well as work good
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/04/2022

Leon, thank you for the 5 star review! That side rail does look good! Thank you for choosing Mike White Ford.


Verified Customer
Rockford, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
10
Category: Service
Truck purchase
Excellent service and knowledge with Tyler from the purchase to delivery. I plan to use this dealership for my future Ford purchases and service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/30/2022

Anonymous, thank you for the excellent review! We're so glad that your purchase process went so smoothly and pleasantly. We will be sure to pass along your kind words to Tyler!


JH
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JUSTINE H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customer Verified Customer
10
Category: Service
Fabulous
Sales, parts staff and mechanics have all been very kind and helpful here. Have bought 2 cars at this location so far and they go above and beyond to make everything absolutely perfect.
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/23/2022

Justine, thank you for the fabulous review! We're so glad that you've had multiple positive experiences with our team. We look forward to serving you again in the future!


Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customer Verified Customer
10
Category: Service
Ford Performance Tuner Install
I had my Ford Performance Tuner installed in my Ranger. Jacob was knowledgeable and friendly. The work was done in a timely manner. These guys know what they are doing1
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/22/2022

Anonymous, thank you for the 5 star review. We're glad that Jacob was able to take care of your install and that you had a good experience with him! Thank you for choosing Mike White Ford!


JR
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JON R.
Potlatch, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customer Verified Customer
10
Category: Service
excellent service - 21 F150
great job installing AMP running boards, everything went as planned, had a issue with the power windows that I only mentioned when dropping off and they we're able to fix the problem no charge under warranty
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/22/2022

Jon, thank you for the great review. We're so glad that we were able to take care of both the running boards and the windows in one visit. Thank you for choosing Mike White Ford!


MM
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MITCHELL M.
Rathdrum, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customer Verified Customer
10
Category: Service
Teamwork in action!
Jacob in accessories is very knowledgeable and always delivers what he promises. The whole team at Mike White are very well trained. No matter who you talk to in service and sales, you never get transferred to someone else because they can’t answer your question. Do you know how refreshing that is!!??
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/14/2022

Mitchell, thank you for the fantastic review. We're so grateful that you had such a positive experience with Jacob and the rest of the team! Thank you for choosing Mike White Ford. 


Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customer Verified Customer
8
Category: Service
Came in for a leveling kit
Was scheduled to come in just to have a leveling kit done. We realized we were about 4 days till our required oil change and Jacob and the guys at the lube dept got us in so my husband didnt have to be without his truck 2 days!!! Thanks guys!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022

Anonymous, thank you for the 5 star review. We're so glad that we were able to take care of both the leveling kit and your oil change in one visit! We look forward to serving you again in the future!


RG
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RUSSELL G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customer Verified Customer
10
Category: Service
Predictable
Every time I go to this dealership it is predictably great. No foulups. No communication snags. No surprise costs. It’s done when they say it will be done. It’s done right.
No condescension. No technical jargon.
Wherever I go in life, I want this dealership to come with me!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022

Russell, thank you for the phenomenal review. We're so proud and honored to be able to serve you! We look forward to serving you again in the future!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
10
Category: Service
Service and Accessories
I had an oil change and an accessories appointment. Both departments did a fantastic job!
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/08/2022

Anonymous, thank you for the 5 star review. We're so glad that you had good experiences with both departments! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!


TA
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THOMAS A.
Box Elder, SD
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customer Verified Customer
10
Category: Service
Tom Antonson
Service and sales personnel were awesome and exceeded my expectations. Thanks to all.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022

Thomas, thank you for the awesome review! We're very proud that we were able to exceed your expectations. Thank you for choosing Mike White Ford!


JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customer Verified Customer
10
Category: Service
New Vehicle Accessories
I have been doing business with Mike White Ford since the beginning of it's store in CDA , Idaho. I feel like a member of the Ford Family there. I'm always treated with respect , kindness , fairness of value , and honesty . It has been a great pleasure for me to have become a part of this experience. Everyone there always greets me by my first name. I want to take this time to thank every staff member , from sales to parts and accessories that I have come to know and trust.
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/15/2022

Jeff, you are part of the family! We always enjoy seeing you and look forward to seeing you every Friday! Thank you for choosing Mike White Ford!


RK
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ROGER K.
Heron, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customer Verified Customer
10
Category: Service
Personable, Knowledgeable, Delivers as promised!
The Title says it all!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/12/2022

Roger, thank you for the 5 star review! Your kind words mean a lot to us! Thank you for choosing Mike White Ford!


EA
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ED A.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customer Verified Customer
10
Category: Service
Consistency
Sales, service,parts, accessories and management are very knowledgeable, honest and helpful on every level. I feel very fortunate to have such a high quality product and staff so close to home.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/21/2021

Ed, thank you for the 5 star review! We're so glad that you've had numerous good experiences with our team! We are proud to serve you and look forward to the next opportunity that we have to do so!


KD
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KRISTIAN D.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customer Verified Customer
10
Category: Service
Great sales guy -Sean
Was amazing through the whole process!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/10/2021

Kristian, thank you for the 5 star review! We're so glad that you had such a great experience with Sean! We will be sure to pass along your kind words! Congratulations on the new ride! Thank you for choosing Mike White Ford!


JW
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JIM W.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
verified customer Verified Customer
10
Category: Service
Excellent, friendly service from first contact with the Parts Department to installation by the Accessories Department
Thank you!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/10/2021

Jim, thank you for the excellent review! We're so glad that you had such excellent service from our team! We're proud to serve you! Thank you for choosing Mike White Ford!


BL
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BRIAN L.
Otis Orchards, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customer Verified Customer
10
Category: Service
Had accessories and tires put on
Jacob was awesome in getting me what I wanted when I wanted it. His customer service was excellent.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/19/2021

Brian, thank you for the awesome review! We're so glad that Jacob was able to take care of your needs! Thank you for choosing Mike White Ford!


Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
verified customer Verified Customer
10
Category: Service
Outstanding Team @ Mike White Ford
I just want to give everyone at Mike White a big thank you! We had a fantastic experience purchasing our new bronco and look forward to future purchases there.
Haley B. from Mike White Ford of Coeur d'Alene responded on 11/10/2021

Anonymous, thank you for the 5 star review! We hope that you have many excellent adventures with your Bronco! Thank you for choosing Mike White Ford!

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