JA

JOHN ARMSTRONG

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(27 reviews)
72

MH
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Mark H.
Bay City, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
verified customerVerified Customer
Category: Sales
Great car buying experience
Our salesperson John, was very courteous and professional throughout the experience of purchasing one car and leasing another. He even delivered the lease vehicle to our home on the coast and then came in on his day off to go over the features of our new Palisade. We felt we paid a fair price for the new car and was given a fair value for our trade-in.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2021
Category: Sales
Great sales experience, poor vehicle prep for delivery.
Sales person and sales manager were great to work with but vehicle was delivered to us and still had protective tape and assembly stickers on car.
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 03/16/2021 01:04 PM

Good afternoon Mark, 

First off, thank you for taking the time this morning to chat with me about your experience.  As stated when we discussed it, by no means do I ever want a disconnect from start to finish in regards to our sales process.  

Please let me know what it takes to have the chance of earning a re-score and providing you with the 5/5 service that you originally deserved.  This survey, while providing important information to me on the process, also truly impacts John as it is his personal report card.  

I'm happy to assist in anyway that I can to help not only us as a dealership improve and grow, but also make sure that John has a chance for a perfect survey as well. 

Thanks Mark and I look forward to hearing from you.  PS - I have to send you this email twice due to the 2 surveys, so apologies for that! 



Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with

MR
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Melissa R.
Beaverton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
verified customerVerified Customer
Category: Sales
Great customer service
John was a great help
Recommended
Employees worked with

BF
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Belinda F.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
verified customerVerified Customer
Category: Sales
No haggle, great deal, finalized quickly
Walked in not really knowing what I wanted, had test driven several cars & decided to check out the Tucson. Our overall experience here was awesome. Didn’t get bounced around from 1 person to another, everything was no pressure just answering questions, staff was friendly & knowledgeable and didn’t try to up-sell me to something more expensive (even when I mentioned it) they just shared with me where the value was & let me decide for myself. When we decided to buy we were done in about an hour & that included them detailing & fueling up the car. Everyone there was friendly and chatty from management to finance. Did not feel like any typical car sales experience I’d ever been through before, just low key. Hit by freezing rain that night John, our salesman, made sure my vehicle was in AWD mode for me so it was one less thing I had to mess with & I made it home safely. Highly recommend purchasing your next Hyundai from Beaverton Hyundai!
Recommended
Employees worked with

TB
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Timothy B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Category: Sales
Great Car, Great Service, Great Sales
I was in the market for a new car and after reading reviews figured the Hyundai Palisade was a good choice. I reached out and John Armstrong contacted me. From the start he was great to work with. He listened, worked to get me into the car I wanted at the price I wanted. I had already been to several competing dealerships and they all seemed to have their own agenda and not really listening to my goals. The sale was quick, the paperwork minimal and the entire staff friendly and accommodating.
Recommended
Employees worked with

Verified Customer
Beaverton, OR
2020 Hyundai Ioniq Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
verified customerVerified Customer
Category: Sales
Great experience
Got a heck of a deal
Recommended
Employees worked with

Verified Customer
Portland, OR
2020 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customerVerified Customer
Category: Sales
great experience
This was my second lease experience (my first was at Chevy). I had some issues in the past but the process at Beaverton Hyundai was hassle free. It was such a relief! John Armstrong made the whole experience wonderful too as he supported me through the process from the very beginning. When other dealerships ignored me off, John was quick to reply to my emails, answered all my questions and was 100% honest. In the end he was the main reason I went with Hyundai.
Recommended
Employees worked with

CG
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Cynthia G.
Cold Bay, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
verified customerVerified Customer
Category: Sales
Matthew was an exceptional sales person
My purchase of a new Hyundai Kona was the easiest purchase ever. I loved the service I received and when I saw the great sales I thought it was time to trade it in for new. I was able to quickly chose a vehicle with the help of the knowledgeable and friendly staff. Drove off feeling not pressured and with everything I wanted and at a comfortable payment
Recommended
Employees worked with

PR
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Pat R.
Portland, OR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2020
Category: Sales
They Lived Up to The Hyundai Name/Quality!
All's well that ends well!! Initial problem with the new car I purchased (no one's fault---just one of those crazy "flukes") resolved to my satisfaction. When I picked up the car the people couldn't have been nicer. So happy to have my car! Even compensated for my frustration, which is very much appreciated!!!
Recommended
MLADEN Z., General Sales Manager from Beaverton Hyundai responded on 09/22/2020 05:23 PM

Good evening Pat, 

Thank you for stopping by today and I'm happy that we had a chance to speak.  I'm twice as happy that you have your vehicle back and are happy.  If there is anything else that comes up, please let me know!  I hope the mats work out well for you and I will let John know you stopped by and picked up your vehicle.  


Mladen Zoranovic
General Sales Manager
Beaverton Hyundai
503-641-2889
Oregon's #1 Hyundai Dealer since 2006!
Employees worked with

Verified Customer
Hillsboro, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
Category: Sales
Go To Beaverton Hyundai!!
ASK FOR JOHN... HE'S GREAT!!!!!!
Recommended
Employees worked with

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