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SureCritic / Hyundai Dealer / Huffines Hyundai Plano / JAMES HENNING
JH

JAMES HENNING

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(28 reviews)
52

Reviews of JAMES HENNING

PW
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Parker W.
Plano, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
I had an issue, and they fixed it quickly.
I had an issue, and they fixed it quickly. As "matter of fact" of a statement as that is, it is the highest compliment for those in the service industry.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 10/04/2021 01:37 PM

Thank you so much for the wonderful comments. We truly appreciate you taking the time to fill this out for us. 

Brandon Henson Service Director 972-867-5000
Employees worked with
JH
JAMES HENNING
NJ
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Norma J.
Plano, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service! Thank You, James!
Thank you for the Great Customer Service, immediate feedback and excellent, timely communication, James. Your professionalism and willingness to help is Greatly Appreciated!
Thank You!
BRANDON H., Service Director from Huffines Hyundai Plano responded on 09/30/2021 12:01 PM

Thank you for the wonderful remarks. We are extremely proud to have James on our team. We look forward to taking care of you in the future. 

Employees worked with
JH
JAMES HENNING
Verified Customer
Plano, TX
2020 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2021
Service Type: Repair
verified customer Verified Customer
1
Category: Service
Horrible dealership
Over 3 hours for an oil change. Asked for them to look at the window makes a weird sound going down the forgot about it
BRANDON H., Service Director from Huffines Hyundai Plano responded on 08/24/2021 01:10 PM

Max,

I am so sorry to hear about this experience, I am reaching out to you now to see how I can correct these issues and regain your business.

Employees worked with
JH
JAMES HENNING
Verified Customer
Frisco, TX
2010 Hyundai Genesis Coupe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
They care
They contacted me.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 08/24/2021 01:04 PM

James,

I am deeply sorry to hear about this experience. I'm reaching out to you now to see how we can improve and correct this at its entirety. 

Employees worked with
JH
JAMES HENNING
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