Business Solutions

avatar

John Amatrudu

Shop Manager
Overall Rating
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(6 reviews)
33
Send a Message to John

MO
gravatar
MIGVALIA O.
Tariffville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
verified customer Verified Customer
10
very satisfied experience.
Wow they are wonderful. Very polite and great people.
John A. from Midas of Bloomfield responded on 04/06/2022

Thank you for your kind review..Debbie and i are happy to please :)


DB
gravatar
DONALD B.
Bloomfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2022
verified customer Verified Customer
0
Replace front calipers and brake job.
Front caliper average price is about 80 dollars each. I was charged 159 for each caliper without labor. I am very disappointed about this. I am a loyal customer at Midas Bloomfield! My total bill for a front brake job, including brake flush, pads ( no charge), rotors, was 918 dollars ( after 25 dollars discount).
I am very disappointed with Midas Bloomfield!!!
John A. from Midas of Bloomfield responded on 04/06/2022

I'm sorry you have concerns with the pricing of your recent repairs. If you would like to discuss this further please call me direct at 860-243-9430
John Amatruda
Store Manager Midas Bloomfield CT

Employees worked with

Verified Customer
West Suffield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customer Verified Customer
10
Oil change
Everyone in there is so friendly and knowledgeable John always takes the time to go over and look at the cars after his crew is done he goes out twice and he always has time to ask how you were doing he is a very friendly and knowledgeable person he is the best
John A. from Midas of Bloomfield responded on 03/14/2022

Thank You for your 5 star review, We do are best to provide the best customer service and we look forward to continue servicing your vehicle.

Employees worked with

JJ
gravatar
JOANN W J.
Bloomfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2022
verified customer Verified Customer
1
Broken keys fob, and broken key.
John provided the worse services possible. I left and had to return twice for unfinished work.
I had an appointment for 11:00 and from beginning to end took me two and half hours.
And even now by key fob does not work the way it was working when I came in. I,m sorry, I came here for service. No more!

After speaking with outside consel I was told that the two hours I lost at work should be comensated by your company.


Jo-Ann Johnson
Unhappy customer
John A. from Midas of Bloomfield responded on 02/12/2022

I'm genuinly sorry you did not have a good experience. I know I have replaced your broken key at no expense to you other than your time, but if i can help in any further way please reach out to me at (860)243-9430. We strive for every customer having a 5 star service and if you did not than we can only make it right and try harder next time.

John Amatruda

Employees worked with

KK
gravatar
KRIS K.
West Suffield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customer Verified Customer
10
John & Crew are awesome!
After mechanical damage from an accident in the evening, I called John the next morning, he took me right away, kept me posted, and by late afternoon the car was as good as new. After years of great service, I have the utmost confidence with his recommendations and quality of work.
John A. from Midas of Bloomfield responded on 02/11/2022

I'm happy we could get you back on the road kris! Good to see you and glad all is well
John

Employees worked with

DW
gravatar
DONNA J W.
Windsor, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2022
verified customer Verified Customer
9
Oil change
My appointment was at 7:30 and I didn't have to wait at all. I was taking care of very quickly. The employees were very good. I am not sure of the person in the back who work on my car. However, he did a good job and was very, very nice.
John A. from Midas of Bloomfield responded on 02/08/2022

We are happy that you had a great experience!
Thank you!
John

Employees worked with

Displaying all 6 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.