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SureCritic / Auto Repair / Genesis Of Wichita / JACK S STEVENS
JS

JACK S STEVENS

Sales Manager
Genesis Of Wichita
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7 reviews)
100

Reviews of JACK S STEVENS

GB
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Guy B.
Wichita, KS
2022 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
verified customer Verified Customer
10
Category: Sales
Love my G90
It was a pleasure buying my G90 at Hatchet and Eric Tucker and the entire staff made it easy. Traded in my 2016 BMW 750iX with no regrets. THANKS
Employees worked with
JS
JACK S STEVENS
Sales Manager
KM
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Kevin M.
Lyons, KS
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
verified customer Verified Customer
10
Category: Sales
Sales Staff Professional and Courteous.
Salesman kept me up to date throughout the process of buying the car. Travis new the car. Understood the technology built into the vehicle. Was courteous and very helpful to me.

Would definitely go back to Travis and
Genesis of Wichita again.
Employees worked with
JS
JACK S STEVENS
Sales Manager
RA
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Rae A.
Wichita, KS
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customer Verified Customer
10
Category: Sales
Super
Excellent experience
Employees worked with
JS
JACK S STEVENS
Sales Manager
LF
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Laurie F.
Wichita, KS
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customer Verified Customer
10
Category: Sales
Great experience
Great experience working with Zac and Lisa.
Employees worked with
JS
JACK S STEVENS
Sales Manager
JJ
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Joel J.
Lenexa, KS
2022 Genesis Gv70
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
verified customer Verified Customer
10
Category: Sales
Very professional, exceeded expectations
Eric Tucker and his team were highly professional and provided a very enjoyable atmosphere in buying the vehicle. One of the best experiences I've had with this type of transaction!
Employees worked with
JS
JACK S STEVENS
Sales Manager
JJ
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Joel J.
Lenexa, KS
2022 Genesis Gv70
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
verified customer Verified Customer
10
Category: Sales
Very professional, exceeded expectations
Eric Tucker and his team were highly professional and provided a very enjoyable atmosphere in buying the vehicle. One of the best experiences I've had with this type of transaction!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2021
9
Category: Sales
Very professional & pleasant.
The people are very knowledgeable and friendly. The only downside was the accessories had not arrived when I picked up the vehicle.
JACK S S., Sales Manager from Genesis Of Wichita responded on 09/22/2021 08:55 AM

Joel,
I appreciate you taking the time to answer our survey.  We do read every survey we get to help us improve our process.  I was disappointed we only earned a 4 star rating and I would like the opportunity to speak with you so I can better understand where we let you down.  I will try reaching out to you by phone today to discuss further.  Thanks again for your business and for filling out the survey.  I look forward to speaking with you.
Jack Stevens
Sales Manager

Jack Stevens
Sales Manager
316-977-7831
Employees worked with
JS
JACK S STEVENS
Sales Manager
MT
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Michael T.
Scott City, KS
2021 Genesis Gv80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/28/2021
verified customer Verified Customer
Category: Sales
Genesis of Wichita good place to buy a car
When we first got to Genesis I wasn't really planning on buying a car. I loved the look of the GV80 and liked that it had a comfort package on the drivers side seat. It was a zippy car and fun to drive. The salesman was very helpful and made the sale seem easy. I am really enjoying my new car.
Recommended
JACK S S., Sales Manager from Genesis Of Wichita responded on 06/30/2021 06:49 AM

Mr. Thomas, I apologize for our Genesis team not living up to a 5 star experience.  I would like to speak with you about any missteps that were made during the sale and delivery of your new Genesis.  You may call me anytime today at my direct 316-977-7831.  If I don't hear from you I will try reaching out after 5 today.  Thank you for your consideration.
Jack Stevens, Sales Manager
Genesis of Wichita.

Jack Stevens
Sales Manager
316-977-7831
JACK S S., Sales Manager from Genesis Of Wichita responded on 06/30/2021 06:56 AM

Michael, I apologize for any missteps we made during the sale and delivery of your new Genesis.  I would like the opportunity to discuss where we made the misstakes.  My direct line is 316-977-7831 and will be here from 9 to 7 today.  If I don't hear from you I will try reaching out after 5 today.  Thank you for your consideration,
Jack Stevens, Sales Manager
Genesis of Wichita

Jack Stevens
Sales Manager
316-977-7831
Employees worked with
JS
JACK S STEVENS
Sales Manager
DB
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Dhruvkuman B.
Dodge City, KS
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customer Verified Customer
Category: Sales
Great experience
Yo yo yo yo yo yo
Recommended
DOUGLAS P. from Genesis Of Wichita responded on 12/30/2020 02:19 PM

Thank you for the Business, We hope you enjoy your New Genesis GV80!!!

Employees worked with
JS
JACK S STEVENS
Sales Manager
Displaying all 8 Review
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