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SureCritic / Earnhardt Hyundai / JAMES WESTRICH
JW

JAMES WESTRICH

Earnhardt Hyundai
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(19 reviews)
100

Reviews of JAMES WESTRICH

MM
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Michael M.
Goodyear, AZ
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
verified customer Verified Customer
10
Category: Sales
New Car purchase
Great place to show for a car. Friendly and helpful and weren't pushy at all. A very comfortable experience.
Employees worked with
JW
JAMES WESTRICH
LT
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Leeon T.
Tolleson, AZ
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customer Verified Customer
10
Category: Sales
Excellent Service
Everything went perfectly well. Jim (I believed that was his name. So sorry if I got it wrong) was amazing and patient. He provided us with lots of insights and was just overall amazing.
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Phoenix, AZ
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
10
Category: Sales
Great experience
Jim was great, he created a non stressful environment and answered all my questions.
Employees worked with
JW
JAMES WESTRICH
NW
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Natasha W.
Buckeye, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customer Verified Customer
Category: Sales
Friendly and helpful
Hyundai offered me a great deal on my trade in and were up front with the entire process.
Recommended
Employees worked with
JW
JAMES WESTRICH
CT
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Cristian T.
Buckeye, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customer Verified Customer
Category: Sales
Great service
Great and reliable customer service!
Recommended
Employees worked with
JW
JAMES WESTRICH
KF
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Kelli F.
Waddell, AZ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021
verified customer Verified Customer
Category: Sales
Excellent service
The salesman was great, he was not pushy and let us take our time. The purchase time was quick and easy.
Recommended
Employees worked with
JW
JAMES WESTRICH
MH
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Michael H.
Buckeye, AZ
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
verified customer Verified Customer
Category: Sales
Pleasant Experience
Pleasant experience. Having purchased numerous automobiles over the years the experience at Earnhardt Hyundai was exceptional, professional and as their ads suggest No BS. Fair, knowledgable, professional staff from initial kick the tires to sign off of the paperwork and vehicle check out. Highly recommend
Recommended
Employees worked with
JW
JAMES WESTRICH
SD
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St Arnold D.
Scottsdale, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Sales
Excellent Hyundai dealership to deal witj
Sales rep Jim Westrich and rest of sales team great to deal with - truthful, engaging, positive attitude, always trying to do better. Got a very fair price. Always cognizant of trying to make a covid19 safe environment during the sale and the transaction afterward.
Recommended
Employees worked with
JW
JAMES WESTRICH
LT
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Luis T.
Avondale, AZ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customer Verified Customer
Category: Sales
Quick and easy!
From the moment I arrived at the dealership, I was greeted by James W. who was very pleasant and listened to what I wanted. He didn't waste my time trying to show me cars that didn't interest me. James showed me the car I wanted and was extremely professional, courteous and helpful throughout the process. With his help, I was able to get the car I was interested at a truly great interest rate and monthly payments! James was straight forward, transparent, to the point and kept me updated with every step of the process. Cheerful guy and I would highly recommend asking for him the next time you visit this dealership -and "that ain't no bull"!
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Surprise, AZ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customer Verified Customer
Category: Sales
Great dealership.
Salesman was very patient during my selection process, including the color choice. He answered all my questions and concerns. He cheerfully walked around the lot with me to compare cars. Would definitely shop there again and recommend to my friends.
Recommended
Employees worked with
JW
JAMES WESTRICH
LB
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Linda B.
Goodyear, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customer Verified Customer
Category: Sales
Jim Westrich is Amazing!
Jim is excellent to work with and made our car buying experience exceptional! Hands down we'd buy another car from him!
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Scottsdale, AZ
2020 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/09/2021
verified customer Verified Customer
Category: Sales
The salesman lied multiple times throughout the process.
While I was going through the paper work the salesman lied multiple times about my credit score, the options on the car, and the discounts. Some of the people working there are better then others and I ended up with a poor choice for a salesman.
Not Recommended
HOWARD B P. from Earnhardt Hyundai responded on 03/11/2021 10:38 AM

Jacob,

Thanks for your feedback, I would like to discuss the situation at your conenience so that we can improve our process and sales staff. Our goal is to always provide a very transparent process,  Thanks in advance,  Bruce Patrick, 

HOWARD B P. from Earnhardt Hyundai responded on 03/11/2021 10:40 AM

Thanks for your response,  I would like to discuss the process with you so we can improve our process and sales staff.  Please give me a call at your convenience.  Our goal is to provide a seamless and transparent process.  Bruce Patrick, Sales Manager

Adam B., General Manager from Earnhardt Hyundai responded on 03/11/2021 02:47 PM

Good afternoon. My name is Adam Breen and I am the General Manager at Earnhardt Hyundai. Our sales manager Bruce has left you a message in regards to your visit. I would like the opportunity to talk to you and find out a few things regarding the details of your deal. Please call me at 623-388-5802. Thank you.

Employees worked with
JW
JAMES WESTRICH
DK
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Daniel K.
Surprise, AZ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
verified customer Verified Customer
Category: Sales
Awesome sales team
Highly recommend Jim Westrich and this store. Big thumbs up to the General manager for stopping by and making our purchase feel special
Recommended
Employees worked with
JW
JAMES WESTRICH
JM
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Jacob M.
Buckeye, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customer Verified Customer
Category: Sales
Perfect!!!!
This experience was WAY better than expected and I’m super excited to be apart of the Hyundai family!!!!!!
Recommended
Employees worked with
JW
JAMES WESTRICH
DA
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Dawna A.
Avondale, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customer Verified Customer
Category: Sales
Dawna
I’ve bought 3 Elantra’s from Earnhardt Hyundai. The experience I’ve had speaks for itself cause I keep going back.
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Glendale, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2020
verified customer Verified Customer
Category: Sales
Superb customer service
I actually out 5 stars so not sure why it’s showing 4.9 but regardless, Jim was fantastic and personable. He made me feel comfortable through the entire process from the test drive to the signing. Even the finance Dept was a delight to work with. As a first time buyer this was a smooth process and I definitely recommend this dealer and team.
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Ehrenberg, AZ
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customer Verified Customer
Category: Sales
Great people who are well trained.
Jim had a great personality and was really knowledgeable on the vehicles and really a nice guy. I went in for a service on my car and ended up getting a new car that I love.
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Ehrenberg, AZ
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
verified customer Verified Customer
Category: Sales
Great people who are well trained.
Jim had a great personality and was really knowledgeable on the vehicles and really a nice guy. I went in for a service on my car and ended up getting a new car that I love.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2020
Category: Sales
Great car
I really like my new car, it has a lot of new stuff that my other car didn't have.
Recommended
Adam B., General Manager from Earnhardt Hyundai responded on 12/10/2020 09:43 AM

Good morning. My name is Adam Breen and I am the General Manager at Earnhardt Hyundai. I would like to talk to you a bit more about your experience. Please call me at your convinience. 623-388-5800

Employees worked with
JW
JAMES WESTRICH
AC
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Ana C.
Phoenix, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
verified customer Verified Customer
Category: Sales
Customer service
Very friendly employees
Recommended
Employees worked with
JW
JAMES WESTRICH
Verified Customer
Phoenix, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customer Verified Customer
Category: Sales
Great all around quality
From the beginning of my purchase everything went smoothly. Friendly, honest hard working staff, helped me with the purchase. They answered my questions and provided additional education. They were patient and there was no pressure. The vehicle is wonderful. It is exactly what I needed and wanted. I am one happy customer.
Recommended
Employees worked with
JW
JAMES WESTRICH
Displaying all 20 Review
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