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Ken Bratcher

Service Advisor
Ken has been working with us since 2021 and is one of the first faces you will see or voices you hear on the phone. He is ASE Certified with over 30 years in the automotive repair business with years of training with Mercedes, VW, Chrysler and GM vehicles. Ken thrives in an upbeat, friendly work environment and is known for his positive and caring customer service. When not at work, Ken enjoys spending time with family, pets & loves music.
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(22 reviews)
100

NO
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Norm O.
Arundel, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Well done again
Great service as always on time done right

JB
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John B.
Biddeford, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Craig got my vehicle assessed and back on the road quickly.
Bruce's Auto has been my go to vehicle repair place for almost 35 years. Craig is always available and straight forward with explaining repair issues. I have been more than satisfied with the work they have prefeed over the years and they stand behind their work. Honest Mainers serving hard working Mainers.

Displaying Review 21 - 22 of 22 in total
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