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MK

Mike Keene

Vancouver Toyota
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3 reviews)
67

Reviews of Mike Keene

Verified Customer
Longview, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2026
verified customerVerified Customer
8
Past complaint issue
I had a complaint regarding the sale of my car that I bought in December. I felt that I had been coerced into buying the car that I purchased instead of being given any encouragement or option of having the car that I wanted. I talked to the people at the counter about how I felt. And what I had felt happened. And they were very cooperative. They gave me options to take care of the problem. In a the way that works out that I can get the car that I originally wanted. And they were very helpful, and I appreciated their help, they were friendly. And my understanding of my feelings and my position on the issue i'm not sure which mike I talked to.
Lori B. from Vancouver Toyota responded on 04/03/2026 01:13 PM

It's great to hear that your concerns were met with understanding and that our team was able to provide you with options to resolve the issue. We aim to ensure our customers feel supported throughout their experience. We're glad you found the staff friendly and helpful, as this is what we strive for. If you have any more questions or need further assistance, just let us know. Your satisfaction is important to us.
Thank you, 
Lori Bonner 
Customer Relations Manager 

Employees worked with
MK
Mike Keene
Verified Customer
Woodland, WA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Love my Avalon Toyota
This is the 3rd car I have bought from Mccords Vancouver. Two Leases and one bought. Matthew Nash and Mark Dunn. Great salesman! And a special Thank you to Mike Keene! He has gone out of his way with all three purchases to make sure I was completely happy with my choice and was affordable for me! Everything ran smooth and I was out of there happy and content!
Kerrie K., Service Manager from Vancouver Toyota responded on 10/21/2024 02:31 PM

We appreciate your continued trust in McCord's Vancouver Toyota for your automotive needs. It is rewarding to hear that your experiences with Matthew, Mark, and Mike have been so positive. Our team's commitment to ensuring your satisfaction is of utmost importance, and it’s great to know that you found the purchasing process smooth and affordable. Your support means a lot to us, and we look forward to serving you again in the future.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
MD
Mark Dunn
MN
Matt Nash
MK
Mike Keene
FP
gravatar
FRANK P.
Vancouver, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2022
verified customerVerified Customer
10
GOOD SERVICE
Very friendly, professional. Listened to what I had to say and tried to work with me as much as possible. Not sure which Mike I dealt with but he was a younger person.
Kerrie K., Service Manager from Vancouver Toyota responded on 07/13/2022 12:22 PM

Frank, thank you for sharing your experience with, and compliments for, Mike. We are so glad to hear that you received friendly and professional service during your visit. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
MK
Mike Keene
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