Business Solutions
SureCritic / New Car Dealer / Vancouver Toyota / Matt Nash
MN

Matt Nash

Vancouver Toyota
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11 reviews)
64

Reviews of Matt Nash

MH
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MICHAEL H.
Yakima, WA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customer Verified Customer
8
Nice people
Everyone we dealt with was nice, the transaction was fast and painless
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/19/2024 09:22 AM

Thank you for your kind words, Michael! We're glad to hear that you had a positive experience with us. We strive to provide excellent customer service and make the car buying process smooth and efficient. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We appreciate your business!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
MC
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MICHAEL C.
Camas, WA
Ram RAM PICKUP 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2023
verified customer Verified Customer
10
RAM 2500 Purchase
It was actually the easiest vehicle I’ve ever purchased. Salesman was very helpful. No pressure from him or the finance department. I’ve never bought a car that I didn’t feel like I was being taken advantage of until now.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/09/2023 10:52 AM

Thank you Michael, we're delighted you had such a pleasant experience! We're committed to providing an easy and stress-free car buying experience for all our customers. We're glad you felt supported and respected throughout your visit.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
TV
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TINA V.
Battle Ground, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2023
verified customer Verified Customer
10
Quick check in. Used shuttle to get home.
I put Matt below for staff member. His team did the work on my car. Didn’t know his last name. They fixed the rattle in the rear passé door.
Kerrie K., Service Manager from Vancouver Toyota responded on 08/16/2023 01:55 PM

Thank you for your wonderful review, Tina! We are so glad that you were satisfied with the work done by Matt and his team. It is important to us to provide a great customer experience and we are so glad we could do that for you.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
MN
Matt Nash
GJ
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GRETCHEN J.
Gig Harbor, WA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2023
verified customer Verified Customer
10
Such a great purchasing experience!
My wife and her sister drove 6 hours round trip with their mother, to purchase a car for her. They were so impressed with the staff and the process that both my wife and her sister said that they would be willing to do the 6 hour round trip drive to purchase again from Vancouver Toyota!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/23/2023 09:11 PM

Thank you Gretchen for your kind review of Vancouver Toyota! We are so pleased to hear that your wife and her sister had such an enjoyable experience with us, and that they would be willing to make such a long drive to shop with us again. It is our mission to provide the highest level of customer service possible, and we are thrilled that we were able to exceed your expectations.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
SB
Sam Bottari
TO
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TIMOTHY O.
Vancouver, WA
Toyota Tacoma 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2023
verified customer Verified Customer
10
Great experience
Best car buying experience we have ever had, no pressure, efficient and kind staff. We are buying another vehicle here now after an absolute horrible experience at another dealership. We will probably only buy from Vancouver Toyota moving forward.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/17/2023 09:30 PM

Thank you so much for your kind words, Timothy. We are delighted to hear that you had an excellent experience buying from us. We strive to provide a pressure-free, efficient, and friendly environment for all of our customers. We are sorry to hear about your previous experience at another dealership and we look forward to helping you with all of your automotive needs in the future.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
NG
Nathan Grant
Verified Customer
Vancouver, WA
Kia Soul
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2023
verified customer Verified Customer
7
Sale of a 2022 Soul.
He was able to get me a price I could afford.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/25/2023 04:39 PM

Thank you for taking the time to share your feedback! We are so glad to hear that we were able to meet your needs. We take pride in our commitment to customer service and strive to make sure our customers have a great experience. If there is anything else that we can do to improve your experience, please don't hesitate to reach out.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
CB
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CARLA B.
Ridgefield, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customer Verified Customer
10
Salesman and finance guy -gr
So easy, major apprehension going in.
Matt Nash- easy, straightforward, none of the stigma I was worried about!
Employees worked with
MN
Matt Nash
DR
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DINA R.
Battle Ground, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
verified customer Verified Customer
10
Very Happy
My experience was excellent from start to finish. Matt Nash was personable and easy to work with. He answered all of my questions and was very helpful throughout the entire process.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/01/2023 04:44 PM

Hi Dina, 
Thank you for your review of working with Matt Nash in our Sales Department. We appreciate our customers 
here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
AN
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ANDREA N.
Vancouver, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2022
verified customer Verified Customer
10
Superb high quality people and Product!
I financed a Certified Rav4 Hybrid XLE, that I absolutely love!
The Sales consultant was so helpful and professional, as was the Finance Manager. Everyone that worked there and saw me was friendly, even though they weren't working with me.
I highly recommend McCord's Vancouver Toyota to anyone looking for a great vehicle, and excellent service.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/03/2022 09:01 AM

Hi Andrea, 
Thank you for your review of our Sales Department. I'm happy to hear you love your new Rav4 Hybrid XLE.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
NG
Nathan Grant
MN
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MATTHEW N.
Vancouver, WA
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customer Verified Customer
10
Great all the way through.
This was an amazing experience. Matt was a joy to work with.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/18/2021 09:58 PM

Hi Matthew,
Thank you for your review of our Sales Department and sharing your 
experience working with Matt.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
Verified Customer
Brush Prairie, WA
GMC Terrain
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2021
verified customer Verified Customer
3
Long process. Then bad car.
I found a car I liked, the paperwork process was long and after bouncing back and forth from buildings it was done. Less than a week after my purchase I broke down on the side of the road. The roadside assistance was a nightmare. After giving them information for over a half hour they could not verify my coverage and asked for my card information. The dealership was on the other line trying to tell the agent what profile to put it under. Long story short, I was told to use the OnStar feature and use GMCs roadside assistance. I had to make 3 calls to OnStar, talked to 3 tow truck drivers and 2 911 dispatchers. The towing company couldn’t find my car. I sent them a pin, photo of the car and satellite photo of the parking lot in addition to the GPS coordinates from OnStar. They did find it.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/01/2021 10:48 AM

I am very sorry that you experience went the way it did upon calling in. 
it was for sure a frustrating situation.
I have addressed your experience with my Management to make sure 
this doesnot happen to another one of our customers. We do appreciate
your feedback and this makes us able to provide the best customer service
in the future. I do get graded on my performance as well so if you could
take a moment to grade me I'd really appreciate it
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
MN
Matt Nash
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