Business Solutions

NG
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Nathan Grant

Overall Rating
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(3 reviews)
33
Send a Message to Nathan

KT
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KIMBERLY T.
Washougal, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2022
verified customer Verified Customer
10
Great service.
Great experience from start to finish. Work completed in time estimated.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/16/2022

Hi Kimberly, 
Thank you for sharing your experience with us while at our Dealership.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

LR
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Laura R.
Vancouver, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/27/2022
2
Category: Service
Checked in but no sevice
Stayed with vehicle to check in outside. Once initial check in done, went inside to wait for tire to get repaired. 2 hours later asked service member how long it would be. "I'm with another customer. Ill come back and see you. (Never did).Waited in line 5 more minutes to be told my car "Wasn't in repair lineup at all. We will see if we can rush it - Have to wait another hour and 10 min.Want to speak to service Mgr?" When said yes, they said, "He's not available". How hard would it be to put "Check in" orders in a basket and work from bottom to top so none are "accidently" missed???
David S. from Vancouver Toyota responded on 01/28/2022

Hello Laura,

Thank you for your recent review of our service department. It was a pleasure speaking with you and going over your recent service visit. We thank you for all of your feedback as it helps us grow and become better.

Sincerely,

David Sharshakov
Customer Service Representative
360 253 4440
Employees worked with

TB
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TERRY B.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Great!
Great job!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/01/2021

Hi Terry,
Thank you for your recent review and sharing your experience.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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