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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(154 reviews)
89

DJ
DAVID J.
Chicago, IL
Mazda 3 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Flat tire
Fix d it perfectly. And fast!
Owner from Midtown Auto Repair- Goodyear responded on 06/16/2025 09:38 AM

We're glad to hear that your repair was done perfectly and in record time! Our team loves to work at lightning speed, almost like they're in a pit crew for a race car. Your support means a lot to us, and we're always here to keep you rolling smoothly!

Employees worked with

GP
GARY P.
Waterford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Trustworthy
We were in Chicago visiting relatives when we discovered a fatally defective tire on Saturday afternoon. They got us taken care of. Honest and fair.
Owner from Midtown Auto Repair- Goodyear responded on 06/16/2025 09:38 AM

It sounds like you put the "road" in road trip! We're glad we could step in and save the day when that tire tried to throw a wrench in your plans. We appreciate your kind words about our honesty and fairness—just try not to make a habit of those "fatally defective" tires, okay? Safe travels on your journeys ahead!

Employees worked with

DC
DANIEL C.
Chicago, IL
Toyota *PRIUS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Good experience
Fast, friendly, and efficient
Owner from Midtown Auto Repair- Goodyear responded on 06/14/2025 09:39 AM

We're glad to hear that your visit was fast, friendly, and efficient! It sounds like we hit the trifecta of customer service. If we could add fast flying to our list of services, we might just be superheroes! We appreciate your support and look forward to keeping your wheels turning smoothly.

Employees worked with

MC
MO C.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Quality and Speedy Service
I had an issue with both struts of my car on a Saturday afternoon. Midwest checked me in diagnosed what was wrong and gave me a fair and speedy quote to service my car all same day. 3 hours later I was able to pick up my car and I couldn’t be more impressed by their reliable and trustworthy service. I’d recommend these guys over and over again. Thank you!
Owner from Midtown Auto Repair- Goodyear responded on 06/09/2025 09:37 AM

We're glad to hear that your strut situation was resolved faster than you can open a bag of chips! It's great to know that you appreciated the quick diagnosis and fair quote—our team always aims to keep things efficient and trustworthy. Recommendations from happy customers like you make our day! If you ever find yourself in a mechanical pickle again, you know where to find us. Safe travels!

Employees worked with

AP
ALPESH P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great fast service on a holiday.
Thanks to your team for being so accessible and efficient!
Owner from Midtown Auto Repair- Goodyear responded on 05/28/2025 09:35 AM

We're pleased to hear that you found our team accessible and efficient! It's our mission to keep things running smoothly, and it sounds like we hit the mark. If you ever need us again, you know where to find us—like a trustworthy GPS for your car!

Employees worked with

KM
KAREN M.
Chicago, IL
Saab *9-3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2025
verified customerVerified Customer
7
Goodyear
Trying it for my Saab
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

It's great to hear you're giving us a chance with your Saab! We love a good automotive challenge, and we're ready to get it back into tip-top shape. If there's anything specific you'd like us to keep an eye on, just let us know. We're here to make your Saab as happy as it can be!

Employees worked with

BJ
BRIANNA J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Oil change and break light
I always trust them with my car. They do excellent work
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

We're glad to hear that you trust us with your car; that means a lot! It's our mission to keep your vehicle in top shape, and we aim to impress with our work. If your car ever starts feeling like it needs a little therapy, you know who to call!

Employees worked with

JW
JOHN W.
Chicago, IL
Tesla *MODEL S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
9
Reliable, honest, consistent.
Friendly staff and consistent reliable service. Repeat customer.
Owner from Midtown Auto Repair- Goodyear responded on 05/25/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to know our friendly staff and reliable service keep you coming back. We're always here to make sure your car gets the care it needs—after all, a well-loved car deserves a little TLC. Looking forward to your next visit!

Employees worked with

MB
MARK B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Friendly, Efficient Service
Friendly service reps made everything easy. New tires, dropped car off night before, and then picked up when done. Work looks solid and free car wash.
Owner from Midtown Auto Repair- Goodyear responded on 05/19/2025 09:41 AM

It's great to hear that you had an excellent experience with our service team. We pride ourselves on making tire shopping as easy as pie, or should we say, as easy as rolling on new tires? It's wonderful to know that you found our friendly service approachable and the work to your satisfaction. And who doesn't love a free car wash? It's like the cherry on top of a smooth ride! Your support means a lot to us, and we look forward to keeping your wheels in great shape for many drives ahead.

Employees worked with

PR
PAYTON R.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
verified customerVerified Customer
0
Slow service and inflated in-store pricing
Slow service and much higher pricing for walk-up than the same service was quoted online. 4 tires quoted online at this store for ~$600 including fees and service was $930 in store. After I discovered this they wouldn’t match their online quote because that would have required an appointment 2 days later. They did not charge a “same-day” fee where this would have been obvious, they raised the price per tire from $115 to $145 each and service from $115 to $200 and did not explain the discrepancy prior to signing. Service for 4 tires took over 2.5 hrs.
Employees worked with

TK
TIM K.
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Elite Service
We had a flat while visiting family in Chicago and Cuco and the crew at Midtown Goodyear were fantastic! They fixed our problem and got us back on the road in under an hour….on a Sunday on Mother’s Day! Can’t recommend Midtown highly enough and have made sure our family and friends are fully aware that Midtown is the place to go if you have a problem.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate you sharing your experience with us! It's not every day we get to help someone on Mother’s Day – hopefully, your family didn't mind your brief pit stop for a little automotive TLC. We're glad Cuco and the crew could get you back on the road quickly so you could continue your Chicago adventure. It sounds like you have quite the fan club for Midtown, and we couldn’t be happier to have earned your recommendation. Safe travels for you and the family, and keep us in mind for any future tire dramas!

Employees worked with

BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Outstanding Care
Outstanding care by Cuco and the team at Midtown Goodyear. They are the Best!
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

We appreciate your glowing feedback! Cuco and the team are some of the finest folks around, and it's heartwarming to see their efforts recognized. Providing outstanding care is what we aim for, and it's great to know we're hitting the mark. Here's to smooth rides and happy driving!

Employees worked with

TM
TONI M.
Arlington Heights, IL
Mercedes-Benz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Fast Efficient Service
Appreciated the quick service and attention to my tire repair. No nonsense, just good service.
Owner from Midtown Auto Repair- Goodyear responded on 05/13/2025 09:42 AM

Your appreciation for our quick and straightforward service is music to our ears. We believe in getting you back on the road without all the extra fluff. Tire problems can be a drag, but it sounds like we got you back on track in no time. Safe travels out there!

Employees worked with

RM
RAEANN M.
Chicago, IL
BMW *535 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tire
I got a flat tire and you were able to order and install a new one on my BMW within 24 hours. Brian is always friendly and very accommodating. Customer service is great
Owner from Midtown Auto Repair- Goodyear responded on 05/09/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It sounds like we were able to turn your tire trouble into a speedy fix—like a pit stop at a NASCAR race but with fewer left turns! We're glad Brian could provide the friendly service you deserve. If your BMW has more surprises up its sleeve, you know where to find us. We're here to help!

Employees worked with

HT
HALEY T.
Arnold, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent Customer Service
Our daughter, who was visiting Chicago, needed immediate repairs on her vehicle before coming home. The team, particularly Cuco, had it up and running in no time. As a parent, he put us at ease with our concerns. Excellent job, fellas!.
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate you sharing your experience with us. It's always a pleasure to help out a family in need, especially when it involves keeping your daughter safe on her way home. Cuco is indeed a rock star in our shop, and we're glad he could address your concerns and get the car back on the road quickly. Your kind words will certainly put a smile on our team's faces. Here's to many safe travels ahead!

Employees worked with

RJ
RONALD J.
Merrillville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great
Very good work
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate your feedback! We're glad to hear you found our work to be very good. It’s always our goal to keep things running smoothly—both your vehicle and the customer satisfaction meter! If there's anything more we can do, just let us know.

Employees worked with

BT
BRIAN T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great Quick Service
They identified and resolved my tire issue quickly and accurately.
Owner from Midtown Auto Repair- Goodyear responded on 05/07/2025 09:38 AM

We appreciate your feedback! It’s great to know that our team was able to pinpoint and fix your tire issue with such speed and precision. It's always our goal to keep you rolling smoothly, so don’t hesitate to drop by if you need any more assistance (or just to chat about tires)!

Employees worked with

SR
SHARON R.
Chicago, IL
BMW *X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Tite Inspection & Repair
The staff told me when to come in since I was waiting. They took my car shortly after I arrived, assessed the issue and fixed the issue with the rim of my tire which was causing the loss of pressute.
Owner from Midtown Auto Repair- Goodyear responded on 05/06/2025 09:41 AM

We appreciate you sharing your experience with us. It sounds like you got in and out like a tire ninja! We're glad our team was able to help you quickly and resolve the issue with your tire rim. Remember, we're always here to keep your wheels rolling smoothly, whether you're facing a flat or just need a little extra air. Safe driving!

Employees worked with

MM
MITCHELL M.
Saint Louis, MO
Mazda 3 SERIES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
quick, painless, and back on the road
I needed a repair to a hanging piece of plastic from my car's undercarriage and they got it done in 30 minutes. I had a road trip that day and I was super stressed but they got me in and out with no hassle at all. Would definitely go there again!
Owner from Midtown Auto Repair- Goodyear responded on 05/06/2025 09:41 AM

We understand that a hanging piece of plastic can feel like a car's version of a bad hair day, and we're glad to have helped you out in a pinch. It's great to hear that you were able to hit the road stress-free! We're always here to turn car troubles into smooth travels. Safe journeys ahead!

Employees worked with

WA
WILLIE A.
Hammond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Top notch
This was my first time going here, and all I can say is,it was a great experience, excellent customer service, kept me informed from start to finish,
Owner from Midtown Auto Repair- Goodyear responded on 05/04/2025 09:38 AM

We're happy to hear that your first visit was a great experience! Keeping our customers informed is part of our secret recipe for success—right alongside good coffee and friendly faces. We appreciate your feedback and look forward to keeping your vehicle in tip-top shape in the future!

Employees worked with

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