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Cuco Garcia

Service Writer
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(238 reviews)
87

SN
SANAYA N.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2026
verified customerVerified Customer
10
Excellent
Quic and easy service they got me in and out as fast as they could - that’s there mission
Employees worked with

CT
CORRI T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2025
verified customerVerified Customer
10
Kind, Professional , Communicative
I was visiting Chicago from Ohio and got bad fuel in my Volkswagen... These men were so kind and helpful and compassionate. Not only with me but they were so professional with all the customers and very reassuring.
Owner from Midtown Auto Repair- Goodyear responded on 01/01/2026 09:36 AM

We're glad you chose to stop by during your Chicago visit, even if it was due to an unexpected fuel mishap. Our team is always ready to jump in like superheroes—minus the capes—when it comes to helping out fellow motorists. It's fantastic to hear that you felt well taken care of; we aim to keep the stress levels low and the smiles high, whether you’re from Ohio or just around the corner. Safe travels on your adventures!

Employees worked with

HD
HENRY D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
verified customerVerified Customer
10
fast high quality and professional org
Great experience overall
Owner from Midtown Auto Repair- Goodyear responded on 12/31/2025 09:34 AM

It's fantastic to hear that you had a great experience overall! We aim to keep our customers rolling smoothly and it sounds like we hit the mark. If you ever need us again, we're here to keep your wheels turning and your spirits high. Safe travels!

Employees worked with

AO
AVERY O.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
verified customerVerified Customer
8
Quick and Easy Service
My door latch broke and my door wouldn’t stay shut. I brought it in and they had it fixed and good to go in under an hour.

quick, easy and friendly service
Owner from Midtown Auto Repair- Goodyear responded on 12/31/2025 09:34 AM

We appreciate your feedback on the swift and friendly service you experienced! It sounds like our team really swung into action to rescue that door latch. We aim to keep your vehicle secure and your day on track. If any other automotive adventures come your way, we're here to help tackle them!

Employees worked with

MP
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Mark P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2025
9
Oil change, brakes and tire rotation
...great professionalism and knowledgeable expertise!
Owner from Midtown Auto Repair- Goodyear responded on 12/28/2025 09:34 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team's professionalism and expertise made a positive impression. We aim to take the stress out of auto repair, one oil change at a time. It sounds like we hit the mark—thanks for trusting us with your vehicle!

Employees worked with

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CHARLIE K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2025
verified customerVerified Customer
10
Great customer service
I had my car towed in 2 days before Christmas and they had it all fixed up quickly so i could get home for Christmas. Gonzalo was very responsive and even reached out over text to make sure I was good with some repairs. Thanks Gonzalo!
Owner from Midtown Auto Repair- Goodyear responded on 12/26/2025 09:34 AM

It sounds like a holiday miracle happened in the repair shop! We’re glad to hear that Gonzalo was able to get you back on the road in record time. Nothing like a swift fix to make sure you can enjoy the festivities with family. If we could wrap up an oil change with a bow, we would! Your kind words don’t go unnoticed—we appreciate you choosing us for your automotive needs. Safe travels and happy belated holidays!

Employees worked with

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NIJAZ D.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
Professional.
Respect
Owner from Midtown Auto Repair- Goodyear responded on 12/25/2025 09:35 AM

We appreciate your feedback! Respect is the foundation of any good relationship, and we’re glad to know you felt it during your visit. If we can do anything else to maintain that respect and keep your vehicle running smoothly, just let us know!

Employees worked with

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GILBERT V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
verified customerVerified Customer
10
Super quick & efficient
Needed a screw removed & my tire plugged & they got it done in a half hour.

The best
Owner from Midtown Auto Repair- Goodyear responded on 12/24/2025 09:36 AM

We appreciate your feedback! It sounds like we tackled that tire issue faster than a squirrel on a caffeine rush. We're glad we could get you back on the road in no time. Keeping your wheels turning smoothly is what we aim for!

Employees worked with

EK
EDWARD K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025
verified customerVerified Customer
10
Great Service!
They took great care of me! They were transparent about pricing, and helpful through and through.
Owner from Midtown Auto Repair- Goodyear responded on 12/14/2025 09:39 AM

We truly appreciate your feedback! It's wonderful to hear that you felt well taken care of and that our team was transparent about pricing. We're here to make your auto repair experience as smooth as possible — kind of like a well-oiled machine. If you need anything else, just let us know!

Employees worked with

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ANNETTE P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2025
verified customerVerified Customer
10
Quality Honest Service
My husband and I both take our cars to Midtown for servicing and repairs and have been very happy with Brian and the entire team.
Owner from Midtown Auto Repair- Goodyear responded on 12/12/2025 09:38 AM

It's fantastic to hear that you and your husband are both satisfied with the service at Midtown Auto Repair. Our team, especially Brian, loves making sure your cars are running in tip-top shape, so it's great to know their efforts are hitting the mark. Cheers to many smooth drives ahead!

Employees worked with

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PARISA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2025
verified customerVerified Customer
10
Amazing high quality service
The employees at Goodyear are very patient and provide high quality service; both administrative and mechanical!
Owner from Midtown Auto Repair- Goodyear responded on 12/09/2025 09:35 AM

We genuinely appreciate you taking the time to share your experience with us. It's great to hear that our team's patience and service quality made a positive impression on you. We strive to keep everything running smoothly, both on and off the road! If you ever need assistance again, we're here to help.

Employees worked with

JB
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Joyce B.
Palos Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2025
10
Range Rover Diesel Def system
A difficult repair for sure, but they are working the problem with all hands on deck, to ensure a favorable outcome. Excellent customer service which ensures repeat customers
Owner from Midtown Auto Repair- Goodyear responded on 12/08/2025 09:35 AM

It sounds like we encountered quite the puzzle together! We're glad to have rolled up our sleeves and gotten right into it. Our team is always here, fully equipped with both tools and a dedication to customer satisfaction. Thanks for recognizing our efforts; we appreciate it! Here’s to many smooth rides ahead.


BB
BOB B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2025
verified customerVerified Customer
10
Car maintenance.
Outstanding service as usual. Cuco is the best.
Owner from Midtown Auto Repair- Goodyear responded on 12/08/2025 09:36 AM

We greatly appreciate your feedback! It's always great to know that our service has hit the mark. Cuco indeed has a knack for making those car troubles disappear as if by magic. We're here for all your auto repair needs, ensuring the service stays as outstanding as ever!

Employees worked with

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NIJAZ D.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2025
verified customerVerified Customer
0
Excellent job.
Excellent job!
Owner from Midtown Auto Repair- Goodyear responded on 12/04/2025 09:38 AM

We appreciate your feedback! It sounds like we hit all the right notes. If there’s anything else we can help you with, don’t hesitate to swing by. We love a good challenge!

Employees worked with

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OSCAR H.
Dolton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
verified customerVerified Customer
9
Pleased customer
Going to a new establishment for the first time without a recommendation I must admit I was a bit skeptical. The first interaction was professional and precise with respect to diagnosis and price as well as expected completion of service.
Owner from Midtown Auto Repair- Goodyear responded on 11/27/2025 09:36 AM

We completely understand the skepticism that comes with trying out a new place—it's like choosing a new restaurant, you never know if the food is going to be gourmet or if you're going to regret your life choices. We're glad to hear that your first interaction with us was professional and on point! Our team prides itself on clear communication and delivering what we promise. We're here to ensure that your experience remains a smooth ride. If you ever have questions or need assistance in the future, just let us know!

Employees worked with

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ARIANA F.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2025
verified customerVerified Customer
10
Very thorough and transparent!
My car suddenly stared to fault and shudder on me downtown and I had to have it towed to Midtown right before they closed! They were very kind over the phone and reassured my that I could leave my car in their lot and drop my keys off in a drop box. The next day they gave me a rundown of what the main problem was and realistic expectations of what needs to be done as good practice and what I could do just to get my car up and running. They were very understanding and patient with my 3+ phone calls as I figured out what I wanted to do. I really really appreciate their kindness and transparency. I’ve already recommended them to friends and family. The next time I have an emergency I know where I can go and not have to worry if my car is in good hands.
Owner from Midtown Auto Repair- Goodyear responded on 11/24/2025 09:36 AM

It's wonderful to hear that we could help you during a stressful car emergency. At Midtown, we believe that kindness and transparency are vital—especially when your car decides to throw a tantrum. We're delighted that our team could walk you through the process and alleviate some of that concern. Thank you for recommending us to your friends and family; we'll make sure to treat them with the same level of care. Remember, if your car starts acting up again, we'll be ready for the rescue, coffee included!

Employees worked with

JK
JOANNE K.
Chicago, IL
Honda *CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2025
verified customerVerified Customer
10
Exhaust repair
I have been using this repair shop for about two years and continue to be happy with the service. The staff is very friendly, competent and communicate well. The repair was competitively priced and done in a timely manner.
Owner from Midtown Auto Repair- Goodyear responded on 11/21/2025 09:37 AM

We appreciate your continued trust in us over the past two years. It's great to hear that our team's friendliness and communication have hit the mark for you. We always aim for that sweet spot of quality and efficiency—kind of like a well-tuned engine. If you have any future repair needs or just want to swing by for a chat, we’re here to help!

Employees worked with

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PAUL S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2025
verified customerVerified Customer
8
Was able to wait for service
Easy to schedule. Done on time.
Owner from Midtown Auto Repair- Goodyear responded on 11/19/2025 09:37 AM

It’s great to hear that everything was smooth sailing for you! We aim for hassle-free scheduling and punctual service, so it's nice to know we hit the mark. If there's anything else we can help with, you know where to find us!

Employees worked with

RD
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RESHMA D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2025
verified customerVerified Customer
10
Excellent service
I had taken my Prius for the first time in June of this year for Hybrid battery replacement and Bryan and team helped find the battery and got the car up and running. I now also take my car for regular maintenance . I recommend Midtown good year for your car service needs
Owner from Midtown Auto Repair- Goodyear responded on 11/17/2025 09:36 AM

It's fantastic to hear that Bryan and the team could work their magic on your Prius! Getting that hybrid battery back in action is no small feat, but it sounds like it was a team effort full of expertise. We're glad to know you trusted us for your regular maintenance too. A vehicle is a lot like a loyal sidekick; it deserves the best care to keep helping you tackle everyday adventures. We're ready for whatever maintenance missions you send our way!

Employees worked with

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LINDA M.
Chicago, IL
Subaru *FORESTER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2025
verified customerVerified Customer
10
Wonderful experience.
Fast, friendly and efficient service. Staff answers all questions with knowledge and experience. Have been going to Midwest for years based on the above. They’ve always taken good care of a single girl who isn’t car savvy.
Owner from Midtown Auto Repair- Goodyear responded on 11/17/2025 09:36 AM

We appreciate you taking the time to share your experience! It's always great to know that our speed and friendliness are making a difference, especially for our customers who might not be car experts. After all, nobody wants to feel like they're navigating a foreign language when it comes to their vehicle. We're glad to have been your automotive pit stop all these years and promise to keep the good care coming!

Employees worked with

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