Business Solutions

TP
gravatar

THOMAS PYLE

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(11 reviews)
69
Send a Message to THOMAS

JB
gravatar
Joshua B.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customer Verified Customer
8
Category: Sales
N
H

Verified Customer
Cheyenne, WY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2022
verified customer Verified Customer
8
Category: Sales
Better than expected
I hate going to dealerships but they weren't super pushy. They explained everything about the car, answered all my questions, and worked with my budget.
CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/31/2022

Good Morning, we work diligintely to provide the best customer service possible. Thank you for your feedback as we work to improve our process while completing paperwork.


Verified Customer
Cheyenne, WY
2022 Hyundai Tucson Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2022
verified customer Verified Customer
5
Category: Sales
Just ok
The experience was just ok. The salesperson was rushed and cut many corners. Fair price for the car is why they got our business, if it had been due to the experience with the salesperson we would have gone elsewhere
CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/22/2022

 I am sorry to hear about the experience that you had at Ken Garff. We value our customer service as well as our customer satisfaction. 

CRISTIN S. from Ken Garff Hyundai Cheyenne responded on 01/28/2022

Thank you for your time to complete the survey, we strive to maintain a high level of customer satisfaction here at Ken Garff. Reach out if there is anything further that I can to do to make this a better experience. Cristin


BB
gravatar
Bobbi B.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
verified customer Verified Customer
10
Category: Sales
Thomas
Great service all around from Thomas!
Employees worked with

BB
gravatar
Bobbi B.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
10
Category: Sales
Thomas
Thomas was great to work with! He was knowledgeable, kind and NOT pushy!
Employees worked with

PG
gravatar
Penny G.
Cheyenne, WY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2021
verified customer Verified Customer
8
Category: Sales
great experience
was a wonderful and relaxed experience! Thomas was the best!
Employees worked with

EC
gravatar
Edward C.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Sales
Great Place to buy a car
The sales Rep Thomas was exceptional. He made sure we understood all aspects of our new car. He was extremely knowledgable & professional. The sales manager John and Thomas were very helpful in making our car buying experience fun and seamless. We highly recommend this dealership
Employees worked with

DP
gravatar
Debora P.
Laramie, WY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2021
verified customer Verified Customer
Category: Sales
Almost everything was great
My car was supposed to come with floor mats. They were not in the car and the dealer said they would get them. It’s now 3 weeks later and they are expected in September. Purchase the car the end of May. This is unacceptable. Not good follow up.
Recommended
Employees worked with

LJ
gravatar
Lina J.
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customer Verified Customer
Category: Sales
What a wonderful experience, and an amazing little suv!
Looked for months at all brands but keep coming back to Hyundai. My daughter bought a Hyundai 15 years ago before my twin grandsons were born, now that they are going to start driving that will be their car 250,000 miles and still going. I went with Spradley Barr Hyundai to check out the Venue, what a value packed in that little suv. I wanted one with a sunroof but they didn't have any on the lot. It only took a few minutes and they found my car. They had it in town for me before they closed.
This has been the most enjoyable car buying experience I've ever had. Everyone I worked with to make this deal were amazing! I highly recommend Spradley Barr Hyundai to everyone.
Recommended
Employees worked with

Verified Customer
Cheyenne, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
verified customer Verified Customer
Category: Sales
great
great
Recommended
Employees worked with

Verified Customer
Fort Collins, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
verified customer Verified Customer
Category: Sales
Extremely satisfied!
Awesome experience!
Recommended
Employees worked with

Displaying all 11 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.