VM

VADIM MULLADZHANOV

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(64 reviews)
80

Verified Customer
Ridgewood, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
verified customerVerified Customer
7
Category: Sales
Great customer service
Andy was a great sales rep. Informative, prompt, responsive, patient, answered any and all questions we had, careful to listen to what we had to say.
ZACHARY L. from Star Hyundai responded on 01/01/2022 09:59 AM

Hi Christopher, Congrats on the Kona. We apologize we weren't able to completely meet your expecatations. I understand that the pricing is not what you were anticipating and we completely get it. We hope that things normalize and that the manufacturer will be able to meet the production demands. It's definitelty frustrating times and we're thankful that we have people that are stepping up and working longer and harder to make up for shortcomings in the workforce. We appreciate your business and look forward to servicing your needs going forward. 

ZACHARY L. from Star Hyundai responded on 01/05/2022 11:21 AM

Hi Thank you for filling out the survey and congrats on the New Hyundai Kona! I see we fell a little short of your expectations and for that I apologize, please let us know if there's anything we can do to get there.Please feel free to contact us at 718-631-6700. Thanks again and we look forward to hearing from you.
Phil, Simon and Zack


Verified Customer
Forest Hills, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customerVerified Customer
8
Category: Sales
Good service and hospitable environment
Friendly staff who took the time to be transparent with me and come to an agreement on leasing a car for a fair price.

SD
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Salvatore D.
Massapequa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Category: Sales
Great dealership friendly and personable staff
This is my second purchase from star Hyundai definitely would be back and recommend family and friends, Mark Stechel was very helpful and made the deal very smooth and gave me the best deal

GM
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Gerald M.
Bayside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Category: Sales
Ask for Tommy!
I live across the street and needed a new car. I walked in, met Tommy, and had everything set up for me to leave the next day with a brand new car! My first ever new car purchase was so smooth and easy, I wish I could it again lol. Tommy was a huge help and deserves a raise! Make sure you go to Star Hyundai and ask for Tommy!

ML
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Mahnoor L.
Fresh Meadows, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Sales
Hyundai Kona Lease
I leased a 2022 Hyundai Kona from Tommy Tong at Star Hyundai because he was a knowledgeable and helpful sales dealer. The fact that he was not insistent that I come in person to see the car and let me comfortably come to my own decision was what made me lease the car.

MT
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Michael T.
Jamaica, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2021
verified customerVerified Customer
9
Category: Sales
Quick service
Excellent service, and Russell Brown was very informative about the vehicle of my choice!
ZACHARY L. from Star Hyundai responded on 12/31/2021 05:51 AM

Hi Micghael we apologize the experience was dissapointing. We completely understand the shortage of vehicles is causing a frustrating experience. Unfortunately the lack of supply and high demand has raised pricing beyond the Manufacturers suggested retail price. We wish things were "normal" where we would be selling 5x the amount of vehicles so that there would be no lack of incentives.


MJ
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Mark J.
Bayside, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
verified customerVerified Customer
10
Category: Sales
Best car dealer - we have EVER worked with!
We (my wife and I) have purchased three cars to date (2015, 2017, 2022) from Phillip Robinson at Star Hyundai in Bayside, New York. We have come to come to consider him our "car guy". Ya know . . . the way ya have your family Doctor, family Lawyer, etc. Well, Phillip is our "family car guy". Since our first purchase in 2015, we (as a family) would not consider buying a car from any other sales person at any other dealership. Period! To prove that fact, we have recommended Phillip to our daughter (who is now in her second Sonata) and two family friends, who both purchased new Hyundai SUV vehicles. Since then, they (our daughter and family friends) have recommended Philip to two other buyers, who have purchased used cars from him. So, to date, since our initial "sit down" with Phillip in August of 2015, he has "closed on" nine (9) Hyundai vehicles, based solely on his relationship with the Jayson family. The reason Phillip has become our "go to car guy" is that back in 0215 he won our trust - through his personal integrity, gracious personality, patience and "best-in-class" customer service, product knowledge and willingness to please his customers. We thank the Hyundai brand, and Star Hyundai of Bayside, NY - for having Phillip as manager of their sales team.

DO
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Daniel O.
College Point, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2021
verified customerVerified Customer
10
Category: Sales
Love this place.
We were looking to buy a car for a long time, but all the car dealers we went, the personnel assistance was horrible. We walked into this place and the man that was helping us felt like a friend. very knowledgeable, very nice. We were very happy with this experience.

Verified Customer
Flushing, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2021
verified customerVerified Customer
8
Category: Sales
Good experience
I was satisfied with my experience

Verified Customer
Long Beach, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customerVerified Customer
10
Category: Sales
Great experience
I will definitely come back for the next round.

DS
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Deepak S.
Secaucus, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customerVerified Customer
10
Category: Sales
Happy With Star Hyundai & Andrew Lee
We are very pleased with Andrew’s assistance. He made car shopping a very happy experience!

JT
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Jennifer T.
Queens, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customerVerified Customer
10
Category: Sales
Excellent service
My experience at Star Hyundai was great. Tommy was my salesperson. He was knowledgeable and professional. He helped me through the whole process of leasing my new Hyundai Santa Fe. The paperwork was all taken care of. It was a great experience. I recommend buying or leasing your new vehicle at Star Hyundai!

KP
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Kathy P.
Astoria, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
10
Category: Sales
Excellent agent very informative
My sales Agent Andrew was very helpful and informative,also had exceptional service from Philip who was able to explain my coverage and was able to save me money. The rest of the staff were also very nice.love my new Hyundai.

Verified Customer
Long Island City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
verified customerVerified Customer
10
Category: Sales
Glad I switched to Star Hyundai
Very smooth and pleasant process starting a new lease. I feel like this is just the beginning and that I will continue to renew my leases with Star Hyundai. Mark S. answered all our questions and spent so much time detailing us with all the features, setting up phones, choosing all the settings and safety alarms, etc. Great service.

Verified Customer
Flushing, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customerVerified Customer
9
Category: Sales
Very helpful
Phil helped me out of a tight spot and found me a deal that worked best for me. Overall satisfied with the experience.

TC
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Tonya C.
Queens, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
verified customerVerified Customer
9
Category: Sales
Excellent service.
From start to finish, service was professional and the transaction was smooth.

Verified Customer
Oakland Gardens, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
verified customerVerified Customer
10
Category: Sales
Excellent Service
Great experience, Andrew was very good and the sale took place very quickly, and was able to secure transportation the next day after the purchase. Smooth transactions and very helpful staff made the experience at Star Hyundai very easy. Andrew and the crew have given me their full attention to all my car needs. Thanks again for the great help!

QC
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Qi C.
Fresh Meadows, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Category: Sales
Good purchase
With the help of Andrew everything was great from the start to the end , at the delivery he explains all the futures of my new SUV, complete satisfied

CM
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Carolina M.
Forest Hills, NY
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customerVerified Customer
Category: Sales
Staff is easy going and just great in all aspects
My experience at star Hyundai was so great .. everyone there was so helpful without being overbearing.. they made car shopping fun without all the stress.. star Hyundai worked with me to find the perfect car suitable for me and made it so pleasurable.. if you want a comfortable easy going stress free car shopping experience go to star Hyundai!
Recommended

Verified Customer
Fresh Meadows, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
verified customerVerified Customer
Category: Sales
Friendly staff and great service
I recently went to trade in my old Kona, which I got from the same dealership, so I came back for the new Kona N line we didn’t strike a deal a first but I got a call a second time and got a magnificent deal on my Kona N line. So far I’ve been loving the car runs great and is fast!
Recommended
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