4th Street Auto Care and Tires

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

193 Reviews

95% Would Recommend
91% Business Response
Latest Review 6 months ago

Reviews


TA
Tina A.
California
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018 Category: Service
Tina said Arturo was honest, very professional and answered all of her questions.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/03/2018

Hi Tina,

Thank you so much for such kind words. We truly appreciate it and as always, Our customer's satisfaction is our primary goal. Best regards.


AH
Alex H.
Long Beach, CA
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Alex said the business did a good job at explaining details to him, and they worked well with him.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/01/2018

Hi Alex,

its our pleasure to always make sure our customers are satisfied and that we have earned their trust. Thank you for taking your time in giving us a nice review. We truly appreciate it. Warm regards.


SP
Simon P.
Long Beach, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Spoke with Lucy. She said she appreciated that her vehicle was working well after the staff provided good service to it. She liked everyone.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/03/2018

Thank you Simon for your awesome review. We are glad to know that our customer is satisfied with our service as that is why we are here. Have a great day!!!!


AK
ANDREW K.
Long Beach, CA
Honda Fit
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/25/2018
Wish I could support local
I am not happy with my last visit.
The staff is always great and I loved going here to support local business.
Being charged $70 for a simple oil change on a Honda is astronomical. I’ve never paid that on any Honda I’ve owned.
Also, paying $50 for labor on a $10 light bulb installation is such a rip off.
As I drive off the lot my tire light is still on and another light is out, was my car just not inspected?
I’m incredibly disappointed in the up charge cost and will not be going here anymore.
Art P. from 4th Street Auto Care and Tires responded on 02/02/2018

Good Afternoon Andrew,

I have left you numerous recorded messages with phone number on file. Please call us at your Earliest convenience for us to try and make this right. Our whole Strive is to serve an honest and valued service for us to keep going. I'm sure I can help you.

Art Pinon / 4th Street Auto and Tire


JS
Jorge S.
Mammoth Lakes, CA
GMC Yukon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/24/2018 Category: Service
Jorge said he didn't like some of the processes taken with his diagnostic check, and he was charged twice for the same procedure.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/03/2018

Good Day Mr. Serrano,
After reviewing your invoice in our system, We find no double charges ever applied. Any quetions on work recommended please feel free to call us


MM
Malea M.
Long Beach, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Malea said she wanted to thank the employees for their speedy service. They were able to get her vehicle right in. She had a good experience.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/01/2018

Thank you Maleia for taking your time to give us such wonderful review. We always strive to give our customers the best. Our best regards.


JD
Jasmin D.
Long Beach, CA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Jasmin said the business provides quick, good service.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/01/2018

Dear Jasmin, 

Thank you so much for your kind review. You inspire us to keep doing our best as our customer's satisfaction is our priority. We truly appreciate your support. Best regards.


LS
LORNA S.
West Hollywood, CA
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2018
Nice honest people
Went in for smog check. Said hi gave owner dmv paper work, was done in no time. Was told about a couple of issues that needed to be looked at. Paid and received certificate. I said thankyou. Bam done. Thats my kind of service no games no hassels.No problems.
Art P. from 4th Street Auto Care and Tires responded on 02/01/2018

Dear Lorna,

Thank you for your nice review. It makes us happy and inspired every time our customer shows their satisfaction. We appreciate your support. Our best regards.


JH
JEFFREY H.
Long Beach, CA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2018
my continual satisfaction with 4th Street Auto And Tire
4th Street Auto And Tire is my one stop maintenance..repair and tire center..I am been going there for years..Art and the crew perform maintenance and repairs on my vehicle at fair prices..if the repair is not needed..the customer will not be charged unnecessarily..I had not bought new tires in 11 years..Art explained they were cracking..unsafe and needed replacing..I was given a fair and competitive price on four new Goodyear Wrangler tires..balancing and alignment included..I'm a firm believer in if if it works..don't fix it..that's why I continue returning to 4th Street Auto And Tire..it would be nice if they were an authorized smog check facility..
Art P. from 4th Street Auto Care and Tires responded on 01/21/2018

Always Grateful for your trust and review. Glad to be of Service.


RW
Ronnie W.
Long Beach, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Ronnie said the business did great work on his vehicle. He's been going there for the past 8 years.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/02/2018

Always Glad to be of Service. Thank you for your Patronage.


RW
Ronnie W.
Long Beach, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Ronnie said the business did great work on his vehicle. He's been going there for the past 8 years.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 02/01/2018

Hi Ronnie, 

We appreciate your time in giving us an awesome review. Your support is truly valuable to us. We will always do our best for all our customers. Our best regards.


MS
MAYA S.
Long Beach, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
You are great
Your always friendly, knowledgable, heloful and do good work on my car
Art P. from 4th Street Auto Care and Tires responded on 01/19/2018

Always a pleasure to serve. Thank you.


AH
Alphonso H.
Long Beach, CA
Honda Civic Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018 Category: Service
Alphonso said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 01/19/2018

Always glad to be of Service. Thank You.


LB
LOUIE B.
Long Beach, CA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018
4th Street auto always does a great job
I always take my car to 4th street auto, Art and the mechanics do great work, very helpful, nice, and knowledgeable of their work. I won’t take my car anywhere else even if they don’t got time right away I’ll wait or make appointment, Love this place
Art P. from 4th Street Auto Care and Tires responded on 01/08/2018

Thank for the Great Review. We’re Glad to be of Service.


RG
ROBERTO G.
Long Beach, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
Car owners
The service was outstanding fast service excellent overall
Art P. from 4th Street Auto Care and Tires responded on 01/08/2018

Thank You for your review. Glad to be of Service.


QG
QISEANA G.
Long Beach, CA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Always Completely Satisfied
The guys are friendly and the service is great. I'm always confident when I take my car here, and happy when I leave. This really is a great place to get your car taken care of. Ive been coming for over a year now.
Art P. from 4th Street Auto Care and Tires responded on 01/04/2018

We Thank you very much for your sincere confidence. Always Glad to be of Service.


TD
TAMMY D.
Long Beach, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
Always ready to assist you
A lot of work needed to be done on my car. Art had it done in 2 days, he always take care of business! I'm grateful! Thanks
Art P. from 4th Street Auto Care and Tires responded on 01/03/2018

Thank You very much for the Great Review. Glad you could count on us.


JM
Julio M.
Long Beach, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Julio said his vehicle was returned to him clean after the service.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 12/30/2017

Always glad to be of service. Thank you  for your Great review.


VR
Vicky R.
Long Beach, CA
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Vicky said she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 01/06/2018

Thank You for your Great Response.


AH
Angelia H.
Long Beach, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Angelia said the business has been great to her for over 3 years. She highly recommends them. They are very honest. There are great employees working at the facility.
This review was collected via phone interview by Customer Research Inc.
Art P. from 4th Street Auto Care and Tires responded on 01/06/2018

Thank You for response and compliments. Glad to be of Service.


Displaying Review 121 - 140 of 193 in total