Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

257 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


RW
Rob W.
Pleasant Prairie, WI
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Rob said the estimated cost he approved did not match the final cost of service. The service was more than he expected. The employees did not repair the initial issue he wanted taken care of.
This review was collected via phone interview by Customer Research Inc.
Chris G. from A+ Automotive responded on 07/30/2018

I'm sorry for the inconvenience and i looked into the bill and you are right we did make a human error on the bill and $50 is credited on your account. Due to the issue of the suspension repair we did and our conversation we had on the phone about the noise you were hearing that we found to be the exhaust that we fixed for you might have satisfied you completely and we still have a customer for future repairs. If you feel the same please update your review because we try hard to get 5 stars thank you for your time.
Chris


DW
Diane W.
Sturtevant, WI
Subaru Forester
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/27/2018 Category: Service
Diane said it took a long time to get an oil filter.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Sturtevant, WI
Honda Pilot
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/25/2017 Category: Service
Dan said that the staff forgot about his vehicle however overall they did a great job.
This review was collected via phone interview by Customer Research Inc.

YK
Yamini K.
Sturtevant, WI
Chrysler Sebring
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2017 Category: Service
Yamini said she had a nice experience with this business.
This review was collected via phone interview by Customer Research Inc.

ER
Emily R.
Wisconsin
Lincoln Aviator
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2016 Category: Service
Emily said she had to wait for her vehicle to get in for service. The location was not what she expected and it was not very clean.
This review was collected via phone interview by Customer Research Inc.