Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1011 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.33333/5Overall Rating 3.33333/5Overall Rating 3.33333/5rating 3.33333rating 3.33333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 14 hours ago

Reviews


DE
DIANE E.
Portland, OR
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Caring people!
This is a great neighborhood business with a very caring staff. I’ll never take my car anywhere else!

RM
RUSS M.
Happy Valley, OR
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Good work/ Good price
The cost was less than expected and the repair time was good.

GS
GALEN S.
Portland, OR
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Best auto repair shop I've ever worked with
This business is far and away the best auto repair shop I've ever worked with. My car was worked in immediately to their schedule and I had progress updates on its repairs throughout the day. The car had some extra work done down the road as part of its needs and this, too, was done at a trustworthy location. I'm elated to have found these great people to work on my car and I've been telling everyone who will listen about them. Thanks, A1!

DB
Dianne B.
Portland, OR
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dianne said the business has great service. The staff is honest and friendly. They have great prices.
This review was collected via phone interview by Customer Research Inc.

KE
KAYLA E.
Happy Valley, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
AMAZING
I called tons of repair shops to replace my alternator on a Saturday. They were able to get me in same day, source the part, and have me out of there before 3. Not only was the price $150 cheaper than everywhere else, he also changed my brake light for free. I will definitely be coming back here and telling everyone about the incredible service.

BF
Brittany F.
Portland, OR
Dodge Dart
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Brittany said her vehicle was almost there a week, and nothing was done to it but some gas put in and some diagnostics. However, she stated they did help get her in the right direction to get it fixed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wilsonville, OR
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Trusting
Well, went in for a oil change and as my luck would have it ....my fuel pump goes out right there.
The entire crew from Bailey to Bryan to the technician were AMAZING. Thanks to all of you as well as you Kory. You're all the best.

CS
Carol S.
Portland, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Carol said everything was fine. The business charged a little too much for the oil change, but she likes going there.
This review was collected via phone interview by Customer Research Inc.

SM
Sonia M.
Portland, OR
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sonia said she's really happy with the great customer service. The staff answered her questions, and were willing to try to get her issue resolved while she waited. She'll definitely be back if she needs further work done.
This review was collected via phone interview by Customer Research Inc.

JS
JONATHAN S.
Portland, OR
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018
Great quick oil change on older Dodge van
Great shop with friendly service; changed the oil while I waited. Was easy to make an appointment online and seemed like a fair price for the oil change.

SS
Scott S.
Gresham, OR
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Scott said he has a pending DEQ test for the work that was done there and he hasn't passed the test at this business yet. The business did timely and efficient work. He didn't have to wait because the business got his vehicle in right away. He is looking forward to continuing to have a relationship with Bryan the manger and the mechanics at this business.
This review was collected via phone interview by Customer Research Inc.

RS
ROWENA S.
Portland, OR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
The best!
I recommend this automotive service to everyone, you will not be disappointed for sure.!!!!!!
I want to let everyone know that the service I have received from A-1 Automotive has been the best I have had in years. I cannot say enough for the service team, Brian the manager, Lisa the receptionist, and Kory the owner. This group is the best, honest, and most pleasant; I have worked with regarding my car. The facility is the cleanest I have ever been in.

PM
Paul M.
Portland, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Paul said so far the experience has been good.
This review was collected via phone interview by Customer Research Inc.

HS
Haley S.
Portland, OR
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Haley said the experience was easy. The prices were extremely good. They were able to drive her back and forth while her vehicle was being repaired.
This review was collected via phone interview by Customer Research Inc.

DS
Drew S.
Portland, OR
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Drew said the employees were available, open and honest. Brian is a good manager. He takes his work vehicle as well as his personal vehicle to this facility for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Portland, OR
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jason said the staff provided awesome service for a good price.
This review was collected via phone interview by Customer Research Inc.

JT
Jackson T.
Portland, OR
Cadillac Escalade EXT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jackson said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Karen said she didn't have to wait long for her vehicle.
This review was collected via phone interview by Customer Research Inc.

VH
Vicki H.
Portland, OR
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Vicki said that she has dealt with the facility before, Brian is a very good manager and she trusts the staff. They do a great job.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Portland, OR
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Jim said he was disappointed with how long the service took.
This review was collected via phone interview by Customer Research Inc.