Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

531 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


DS
Deborah S.
Henrietta, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Deborah said the business was very informative, they had a nice place, and they also gave her a ride to and from the business.
This review was collected via phone interview by Customer Research Inc.

SJ
Sam J.
Rochester, NY
Lincoln MKZ
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Sam said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Rochester, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Michael said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SP
Stephen P.
New York
Chrysler Aspen
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Stephen said the business was excellent. Ron came on time, he was helpful, there was kindness, and they made suggestions about his terrible situation. He stated this facility has a good staff.
This review was collected via phone interview by Customer Research Inc.

DG
Daniel G.
Pittsford, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Excellent service
I always feel taken care of with action. Their qork is fast amd flawless. I will keep coming back and I recommend it to anyone who is looking for a good mechanic.

AL
Andrew l.
Rochester, NY
Kia Forte
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Andrew said the prices are a little high which is fine and when a mistake is made the mechanic will own up to it.
This review was collected via phone interview by Customer Research Inc.

MB
MICHEAL B.
Henrietta, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great oil change
Great price on oil change, fast service while you wait

CF
Chris F.
Spencerport, NY
Subaru Impreza Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Chris said this business is pretty solid. The staff members do the job and they do it well. He stated he doesn't feel he is overcharged. They have been very timely.
This review was collected via phone interview by Customer Research Inc.

TJ
Thomas J.
Rochester, NY
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Thomas said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HH
Haider H.
Rochester, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Haider said it was good service, but the time was off. They said a certain time it would be done, but he had to wait an hour before it was returned to him.
This review was collected via phone interview by Customer Research Inc.

JR
Jennifer R.
Rochester, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Service and quality mechanics.
As always, I received excellent service immediately. ActionTowing is the only place to service your car!

CW
Carl W.
New York
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Carl said the business did a good job. The service was quick and the staff was polite.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Rochester, NY
Toyota Matrix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Zach said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TW
Terrell W.
Rochester, NY
Acura 2.2CL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Terrell said the business did a good job and they gave him a discount.
This review was collected via phone interview by Customer Research Inc.

RM
Rudy M.
Rochester, NY
Suzuki XL7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Rudy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Rochester, NY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Robert said that he is a past customer and the service is always fast.
This review was collected via phone interview by Customer Research Inc.

JN
Joseph N.
New York
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Joseph said the service was good. The employees were punctual, informative and all around nice. This was an all around good experience for him.
This review was collected via phone interview by Customer Research Inc.

RT
Rodney T.
New York
BMW X6
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2018 Category: Service
Rodney said the driver was a good guy, it took longer to find them. Everyone was very courteous, professional and understanding.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Rochester, NY
Volvo 240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Paul said they are good at this business. He likes them. The employees are very nice. It is a fair price. Lance is really helpful. Even when he couldn't go to their facility because it was the end of the day and they were closing, they gave him some good advice.
This review was collected via phone interview by Customer Research Inc.

LT
LAOLLIE T.
Lakeville, NY
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Willingness to go up and beyond....
Always friendly willing to answer all questions. And excellent work you will never have to take your car back twice for the same reason.....