Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

35 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


PH
Paul H.
Wichita, KS
Jeep Cherokee
Verified Customer
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04/18/2019 Category: Service
Paul said that any time they've needed any service done, they've always been satisfied. The staff do exceptional work on the vehicle, and every time they tell the staff something's going on, they'll test and tell them what it's going to cost. And when they pay the bill that's what it is. The staff are phenomenal, and willing to come and listen to their customers even when they're busy. When the vehicle can get in, they work hard to get the customers worked in whenever they can. They're absolutely exceptional and tell it like it is.
This review was collected via phone interview by Customer Research Inc.

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Javier H.
Wichita, KS
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Javier said he always gets good service on his vehicle when he takes them in there.
This review was collected via phone interview by Customer Research Inc.

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Jayme E.
Clearwater, KS
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Spoke with RJ. He said that the place gave him all the information he needed before actually doing the work and he really likes them.
This review was collected via phone interview by Customer Research Inc.

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Jaden M.
Wichita, KS
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Jaden said he's been going to this facility for a long time and they always make sure the service is done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Fred S.
Kansas
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Fred said his family trusts them explicitly, and their integrity is the best.
This review was collected via phone interview by Customer Research Inc.

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Tobias D.
Kansas
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Tobias said the employees provided the needed service information.
This review was collected via phone interview by Customer Research Inc.

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Paula V.
Cheney, KS
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Paula said the employees were friendly. They were competent. They were knowledgeable. They were up to date. They went above and beyond with her service. She was confident with the work.
This review was collected via phone interview by Customer Research Inc.

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Lia G.
Wichita, KS
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Lia said the staff members were efficient, quick and honest. They kept her informed, and walked her through the service process.
This review was collected via phone interview by Customer Research Inc.

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Jennifer M.
Kansas
Mazda RX-8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Jennifer said the staff was knowledgeable, courteous, and helpful.
This review was collected via phone interview by Customer Research Inc.

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Zachary S.
Wichita, KS
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Zachary said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

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RICK C.
Winfield, KS
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Quality service once again
I can't say enough how great this shop puts the customer first. They inspect, diagnose and inform the customer in a timely and professional manner and I've never felt pressured into service I don't want. They do it right at Affinity.

MA
MICHAEL A.
Wichita, KS
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Convenient and thorough service!
They were quick to schedule me in for my truck's maintenance/oil change. They gave me a thorough report (print out) on my vehicle, from brakes to wipers. Very impressed with their service and attn to detail. Highly recommend Affinity team!

RJ
Ross J.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
If you don't like professional service
If you don't like professional curtious and knowledgeable service then you need to stay away from hear. From the time I called them on the phone to the time I departed I was treated very well. After they did their diagnostics my vehicle actually worked better.

CF
Christian F.
Wichita, KS
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Christian said the service the business provided was good.
This review was collected via phone interview by Customer Research Inc.

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Xoi M.
Wichita, KS
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Xoi said she goes to this business often.
This review was collected via phone interview by Customer Research Inc.

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Lloyd M.
Wichita, KS
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Lloyd said the business was a good experience. He also said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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Pablo C.
Wichita, KS
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Pablo said he was very pleased with the service, the staff was informative and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wichita, KS
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Satisfied
The shop determined the cause of the problem, and performed service to correct. They were also able to give me a ride to my home and then pick me up after the service was completed.

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Tom H.
Wichita, KS
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Tom said he was impressed with the fact the business does more than just electrical service.
This review was collected via phone interview by Customer Research Inc.

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ANNA J.
Wichita, KS
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Worth the drive
I drive across town to get my oil changed here. I trust the mechanics to take car of my car and not sell me things I don’t need. Very nice people who work here!
Summer G. from Affinity Automotive Services responded on 01/14/2019

Thank you for the review, we will continue to improve our services for you, to make your trip even more worth your while. 
Thank you for your business