William B. on 10/17/2017
Went for their 27 point checkup and they provided polite, reasonably fast service. They explained their findings and had suggestions for what did and didn’t need attention. Very satisfied with this experience.
Vehicle: Volkswagen Passat
Service Date: 10/16/2017
Review Created: 10/17/2017 05:43 PM
P.A. A. on 09/27/2017
Tom R. on 09/21/2017
"Another Great Experience at AJ's"
Called to get my 911 expected on a Tuesday. Went in at 8:15 the next day. Not tha they were not busy, there were about 8 cars that AM. They did the inspection and I was on my way in 45 min. As usual, work was done in a timely, professional manner.
Vehicle: Porsche 911 Carrera
Service Date: 09/20/2017
Review Created: 09/21/2017 05:54 AM
Melanie R. on 09/13/2017
"Trusted Service and Quality Work"
I have taken my car (an older Acura) to AJ's several times in the past year. They are very accommodating, efficient in their service and offer explanations of what is being done and suggest things that may become issue in the future, which I appreciate. Also, I always know what I will be charged before work is done and the pricing is fair based on the quality of work. I have never felt taken advantage of. They have been very nice to me, even though I may have been unfairly critical when I first began taking my car to them. As long as I am in Ithaca I will always take my cars to them.
Service Date: 09/13/2017
Review Created: 09/13/2017 05:45 PM
Marianne A. on 09/13/2017
Carolyn R. on 09/08/2017
Colleen W. on 09/03/2017
Philip K. R. on 08/29/2017
Arnie T. on 08/29/2017
Well once again pleased with the repair work performed by AJ's garage and the mechanics work correcting my problem.I have been going there for my BMW repair work for years now and each time pleased with their work! I will return when other problems develope. Anyone with a BMW should go there since Dave is a expert in BMW repairs. Again I commend the mechanic!
Vehicle: BMW 3 Series
Service Date: 08/25/2017
Review Created: 08/29/2017 04:56 AM
Alex S. on 08/19/2017
"Reliable, dependable, honest"
Time-after-time, Dave and Mary deliver quality car care and service. They are meticulous and always do what is best for the customer. Never disappointed with any of the work they have done on my two cars. Thanks!
Vehicle: Audi A4
Service Date: 08/18/2017
Review Created: 08/19/2017 06:22 PM
Ed S. on 08/19/2017
Pamela M. on 08/17/2017
Joe T. on 08/17/2017
James C. on 08/04/2017
Robert G. on 08/03/2017
"Reliable, conscientious, good work"
Brought my car in due to ABS light showing. They quickly diagnosed the problem, fixed it, and car was ready to pick up the same day. I have used AJ for about 5 yrs and they appear to be knowledgeable, are conscientious about telling you what they can do, and have always done good work. They will check out the car and alert me to any additional issues that may need attention.
Vehicle: Volkswagen Golf
Service Date: 08/02/2017
Review Created: 08/03/2017 09:11 PM
Hans G. on 07/25/2017
Alex S. on 07/22/2017
"Excellent as always. "
Once again, the service was prompt and the work was thoroughly done. They remain the most trustworthy and reliable auto repair shop I have ever dealt with both in and out of Ithaca.
Vehicle: Toyota Highlander
Service Date: 07/21/2017
Review Created: 07/22/2017 05:56 AM
Callum J. on 07/18/2017
Callum said they did a great job and they were also nice and friendly. He really appreciates how knowledgeable they are with his model of vehicle.
Vehicle: MINI Cooper
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Barbara K. on 07/15/2017
Pamela M. on 07/13/2017
Displaying Review 1 - 20 of 635 in total