Alabama Precision Transmission


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

157 Reviews

97% Would Recommend
Latest Review 7 months ago

Ashton S. on 04/28/2017
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Ashton said the staff at the business are nice people, they do a good job, and she appreciates them.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 04/20/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Sam W. on 04/21/2017
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Sam said they did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/16/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Stan K. on 04/08/2017
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Stan said ever since he picked up his vehicle he has had no problems.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/16/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Reed B. on 04/08/2017
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Reed said they were pretty good.
Vehicle: GMC Savana Special
Category: Service
Service Date: 03/31/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Mike G. on 04/08/2017
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Mike said the experience with this business was great. They delivered the vehicle to his daughter after the repair. They are more than nice at this business.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/31/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Michael C. on 03/25/2017
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Michael said he was very satisfied with this business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/13/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Glenn P. on 03/11/2017
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Glenn said he didn't have any problems with this business.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 03/07/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 02/28/2017
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Mike said they are a good business. The price and service was good as well.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 02/27/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 02/28/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Brian said he went to the business to have his rear end fixed. They bought a kit for his emergency brakes, without telling him and it cost him $130. The work they did, didn't resolve the issue so he had to return. When he returned, they said they could not get him in. His vehicle was there for 2 weeks and it's not working properly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/10/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Michael M., owner at Alabama Precision Transmission responded on 03/02/2017

THANK YOU FOR TAKING THE TIME TO GIVE THIS REVIEW.HOWEVER, I WISH YOU WOULD HAVE BEEN JUST A LITTLE MORE HONEST WITH YOUR STATEMENTS. LETS ADDRESS YOUR COMPLAINTS ONE AT A TIME.
1-YOU HAD THE VEHICLE DROPPED OFF FOR A TRANSMISSION CONCERN,WE FOUND THAT YOUR REAR END WAS DAMAGED,THEN WE NOTIFIED YOUR WARRANTY CO. AND WAITED 2 DAYS BEFORE THEY GOT BACK WITH US AND APPROVED YOUR CLAIM.
2 - YOUR WARRANTY CO. SENT THE REAR END FOR YOUR TRUCK,WE HAVE NO CONTROL OVER HOW LONG IT TAKES FOR SOMEONE TO SEND A PART TO US. WE STARTED WORK ON YOUR VEHICLE AS SOON AS WE GOT THE REAR END.
3-THE EMERGENCY BRAKE SHOES AND HARDWEAR KIT ON YOUR OLD REAR END WERE NO GOOD. SHOES WERE WORN OUT AND HARD WEAR WAS RUSTED AND CORRODED SO BADLY THEY FELL APART ON REMOVAL,YOUR WARRANTY CO.WOULD NOT PAY FOR THE EMERGENCY BRAKES BECAUSE IT WAS A NON COVERED ITEM,HOWEVER IF YOU DONT INSTALL THEM AT THE TIME OF INSTALLATION YOU HAVE TO DISSASSEMBLE THE REAR DIFFERENTIAL AGAIN TO INSTALL.
4- PRICE THE 130.00 DOLLARS YOU WERE CHARGED WAS OUR COST NO MARKUP AS WE WERE TRYING TO HELP YOU.
5-IM SORRY WHEN YOU DROPPED IN UN ANNOUNCED 30 MIN. BEFORE WE CLOSED ON A FRIDAY WITH ALL OF OUR LIFTS FULL THAT WE COULD NOT GET THE EMERGENCY BRAKES RE ADJUSTED FOR YOU WHEN YOU DEMANDED.I TOLD YOU I WOULD BE GLAD TO DO IT FOR YOU MONDAY THEN YOU GOT MAD AND STORMED OFF LIKE A CHILD THAT DID NOT GET HIS WAY EXACTLY WHEN HE WANTED IT.WE APRECIATE YOUR INPUT AND WE DONT MIND A BAD REVIEW IF ITS WARRANTED BUT YOUR REVIEW WAS NOT. THANKYOU MICHAEL MCDONALD OWNER.

Skakipa M. on 02/17/2017
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Skakipa said the business did a good job repairing her vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/25/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Kerry H. on 02/17/2017
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Kerry said the business did an excellent job, they took the vehicle and drove it to make sure everything went well.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/02/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 02/17/2017
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Mike said the Mike is very professional and he went out of his way to make sure his son got his vehicle back. He also said they stayed late to make sure they got the vehicle back.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 02/06/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Reed B. on 02/13/2017
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Reed said his overall experience at this business is good and he would recommend them for service.
Vehicle: GMC Savana Special
Category: Service
Service Date: 01/30/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia A. on 02/08/2017
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Cynthia said Mike is very good.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 02/06/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Tyler C. on 01/25/2017
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Tyler said the experience and the service is the best.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/18/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
GEORGE B. on 01/05/2017
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"Friendly and great service!"
Honest and dependable work as always!
Vehicle: Chrysler PT Cruiser
Service Date: 01/04/2017
Review Created: 01/05/2017 09:01 PM
Derrick N. on 12/31/2016
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Derrick said the service was fine. The employees did a good job and were quick.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/30/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Cheryl A. on 12/31/2016
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Cheryl said this business does a good job with their service.
Vehicle: Nissan Frontier
Category: Service
Service Date: 12/27/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Justin P. on 12/26/2016
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Justin said he has never had any problems with the business.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/14/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Levord R. on 11/26/2016
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Levord said this business did a beautiful job on his vehicle, he was completely satisfied.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/14/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 157 in total