Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

(383 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


KH
Khaled H.
Carmel, IN
BMW 5 Series
Verified Customer
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12/11/2019 Category: Service
Khaled said this business is courteous and they did a good job in a timely manner. He said they're well mannered and professional, and their service was done 100 percent.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 12/12/2019

Thank you so much for your kind words.  We appreciate your business and look forward to serving you again!


CR
Curtis R.
Indianapolis, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
Great Service!!
I arrived at my appointment time and got me right in and started working on my truck. They are very knowledgeable and friendly, was very impressed.
Pat L. from Apex Vehicle Maintenance responded on 12/12/2019

Thank you for your review.  We hop we were helpful and you think of us next time you need your vehicles repaired!
Thank you!


SD
Sharon D.
Plainfield, IN
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019
You guys were amazing!
I will always bring my car to Apex for maintenance. The entire staff was fantastic!
Pat L. from Apex Vehicle Maintenance responded on 12/12/2019

Thank you so much for your kind review.  We truly appreciate your business and hope we may be of service to you again!


SB
Stacy B.
Indianapolis, IN
Mercury Comet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Stacy said that he was the first mechanic to work on her vehicle and do a good job. They worked on it without joyriding in her vehicle. They are really nice
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 12/02/2019

thank you for your kind review.  We are so thankful that you are able to enjoy your car again!!!


JB
John B.
Greenwood, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
John said they had good and honest customer service.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 12/02/2019

Thank you for your kind review.  We appreciate your business! 


JC
Jerry C.
Greenwood, IN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Jerry said the staff did a real good job with his vehicle. He stated they have been doing his work for 3 or 4 years and he wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 12/02/2019

Thank you, Jerry for your loyalty and trust in us.  We truly appreciate your business and friendship along the way!


AC
Andre C.
Greenwood, IN
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
Great Customer Service
Great customer service is always provided. A trustworthy source for vehicle maintenanace. Highly recommended!
Pat L. from Apex Vehicle Maintenance responded on 11/18/2019

Thank you for your kind words and trust in our mechanics.  We truly appreciate you!!!!


KL
Keith L.
Greenwood, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Oil change - Fast, dependable service
Not much else to say. We take all our vehicles here for all sorts of service and maintenance.
Pat L. from Apex Vehicle Maintenance responded on 11/14/2019

Thank you Keith, for your continued trust in us to provide you with all your vehicle repair and service needs.  We truly appreciate your business!


SM
Stepphina M.
Indianapolis, IN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Stepphina said Pam was welcoming, warm hearted, really showed she cared and has outstanding customer service. This business was recommended by Carmax.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 11/15/2019

Thank you Stepphina for your kind words.  I hope things went well for you!!!


CB
Chuck B.
Indianapolis, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Driver's side sliding door repair
Was having trouble with my driver's side sliding door... was very hard to open.
Repaired door now opens/closes much smoother than the one on the passenger side!
Repair ended up taking 2 days, instead of 1, but only because Honda lost the part and didn't deliver when they thought they had.
Pat L. from Apex Vehicle Maintenance responded on 11/08/2019

Thank you Chuck for your continued businerss.  We are sorry for the confusion and appreciate your patience while we tracked down your part. 


BJ
Billy J.
Indianapolis, IN
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Great service
Great service
Pat L. from Apex Vehicle Maintenance responded on 11/08/2019

Thank you!  We appreciate your business!


BC
Brian C.
Indianapolis, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Great communication.
Apex provides great value. They definitely put their customers first. They got us in quick, diagnosed, and contacted us with pricing. We knew everything prior to the service and the price was exactly as they had quoted, no surprises. Thanks Pat and Pam!
Pat L. from Apex Vehicle Maintenance responded on 11/08/2019

Thank you so much for your kind words, Brian.  We truly appreciate you trusting us with all your car needs!


AF
Angela F.
Greenwood, IN
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Alignment
The staff was courteous. Always kept us informed throughout the process. The price was what they quoted us. It was done when they said it was going to be.
Pat L. from Apex Vehicle Maintenance responded on 10/31/2019

Thank you for trusting us with all your vehicle needs!


RB
Robin B.
Greenwood, IN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Great experience
Excellent service and exceeded my expectations
Pat L. from Apex Vehicle Maintenance responded on 10/30/2019

Thank you for your kind words, Robin.  We appreciate your business!


BS
Becca S.
Indianapolis, IN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Becca said she dropped off her vehicle without knowing what was wrong with it and it's been working great since she got it fixed at this business.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 10/30/2019

We are so thankful you were pleased with our service/repair.
Thank you for trusting us with your vehicle.


JZ
Jong Z.
Greenwood, IN
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Jong said the employees were nice, easy to deal with, communicated well and did a good job.
This review was collected via phone interview by Customer Research Inc.
Pat L. from Apex Vehicle Maintenance responded on 10/28/2019

Thank you Jong for the kind words!


TB
Todd B.
Indianapolis, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019
Todd Bennett
Professional service at a fair price. I go to Apex because of their honesty and integrity and they stand by their work.
Pat L. from Apex Vehicle Maintenance responded on 10/23/2019

Thank you Todd, your kind words.  We appreciate what you said and how you feel about us!!!!


DR
Dan R.
Indianapolis, IN
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Very pleased
I brought my car in for routine maintenance and was taken care of very quickly and fairly and I would highly recommend anyone to use Apex for their auto needs
Pat L. from Apex Vehicle Maintenance responded on 10/23/2019

Thank you for the recommendation and your kind words.  We truly appreciate you and your business!!!


DK
Dale K.
Greenwood, IN
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Kept me informed on my vehicle.
Friendly service, communication was great, and truck was done on time.
Pat L. from Apex Vehicle Maintenance responded on 10/10/2019

Thank you Dale for your kind words.  We truly appreciate your trust to work on your truck!


KC
Kipp C.
Greenwood, IN
Ford Super Duty F-550 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Good as always
These guys are good people,always great work.Great service at a very reasonable price.When you get something done here it’s always done right the first time.
Pat L. from Apex Vehicle Maintenance responded on 10/10/2019

Thank you for your kind words.  We appreciate your trust in us!!!


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