Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

538 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


AW
Alex W.
Indiana
Volkswagen Passat Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Alex said the service provided by this business took a little longer than he expected. He also said the prices were fair.
This review was collected via phone interview by Customer Research Inc.

TL
Tammy L.
Dyer, IN
INFINITI Q70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2019
Good but not great
Usually I always have a great experience but this time was disappointing.
Socket was hanging from the bottom of my car. computer wasn’t reset, no reminder sticker in my window and grease on my center console.
They were apologetic which was appreciated.

Verified Customer
Dyer, IN
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2019
This was our first visit
After years of going only to my dealer for service because of too many bad experiences at other places, I decided to try ASC II on the recommendation of a friend. This facility is very close to home and that also was a factor. They were courteous and good at communicating what I needed. The job was done on time for the agreed upon price. I am satisfied with this experience and plan to return should any future repairs be required.

JR
Jose R.
Chicago, IL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Jose said there are small issues with the vehicle. The mechanics were able to repair them in a matter of minutes.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Saint John, IN
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
Awesome personal service
Have multiple vehicles serviced here. They always understand what I need from each vehicle, and how to repair and/or service each one according to my needs. They not only know me by name, but my family by name also! Always concerned about my family as much as servicing my vehicles!

IT
Ines T.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Ines said she came in to this facility because the hood of her vehicle would not close. The lady at the front desk was nice. They took her in without an appointment. They had to oil the latch. She stated the service was pretty expensive.
This review was collected via phone interview by Customer Research Inc.

RB
Ralph B.
Saint John, IN
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018
Great service
Very good about getting you in for oil changes... Also will let you know of potential problems!!

MB
Mike B.
Dyer, IN
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017
Good work on time
Work was done as discussed and completed on time

RD
Rodney D.
Dyer, IN
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2017 Category: Service
Rodney said he thought the oil change took too long. There was only one person doing the oil change and he was behind one other vehicle. The staff was nice, honest, and they provided good service.
This review was collected via phone interview by Customer Research Inc.

AK
Aaron K.
Saint John, IN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2017 Category: Service
Aaron said the service was excellent. The employees took care of his vehicle right away. They completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

DB
Diana B.
Dyer, IN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Diana said she had an oil change and the business was convenient and easy.
This review was collected via phone interview by Customer Research Inc.

ME
Marion E.
Saint John, IN
Jaguar S-TYPE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Marion said the service from this business was fine. They should have been more informative.
This review was collected via phone interview by Customer Research Inc.

LO
Larry O.
Crete, IL
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017
nice people
these folks are always courtious and friendly, and will fit you in their schedule as best they can

KT
Kevin T.
Dyer, IN
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2017 Category: Service
Kevin said his service was good.
This review was collected via phone interview by Customer Research Inc.

LS
Lance S.
Saint John, IN
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2017 Category: Service
Lance said his experience with this business is generally good, but there was an issue this time and he had to bring the vehicle back.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
Saint John, IN
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Aaron said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Lowell, IN
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2016
In an out fast
I only hope next time they check my air in my tires I guess I should of asked them when I went in

RB
Roberta B.
Dyer, IN
Mazda Tribute
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2016
Friendly staff
Friendly staff. Quality work.

MH
Melissa H.
Dyer, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
Quick & easy
I dropped my truck off early without an appointment and it was done within a couple hours.

VW
Vanessa W.
Calumet City, IL
Mitsubishi Endeavor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
When they schedule its timely
Quick and friendly service