Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 615 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


JO
Jane O.
Akron, OH
Dodge Journey
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/10/2019 Category: Service
Jane said she found a screw driver in her vehicle and they said it didn't belong to them. She said she would not recommend because of their attitudes and she doesn't feel that they are as good as they used to be.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
West Salem, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/28/2014
its okay...
I had my car in for a wheel alignment. When arriving I was notified I needed new parts as others were faulty. I had them proceed and then when the service was "completed" I was driving home and the wheel still pulled to the side and wasn't aligned.
Kenny H., MANAGER from Auto & Tire Service Specialists responded on 12/03/2014

WE APOLOGISE FOR THE PROBLEMS THAT YOU ARE HAVING. IF I REMEMBER CORRECTLY UR CAR WAS INVOLVED IN A ACCIDENT. THAT COULD PLAY FACTOR IN THIS PROBLEM. WE WOULD BE MORE THEN HAPPY TO REALIGN YOUR CAR ANYTIME.

KENNY HOLCOMB
STORE MANAGER
330 541 7072

Displaying all 2 Review