Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 614 Reviews )

99% Would Recommend
Latest Review 5 days ago

Reviews


MH
Marcus H.
Ohio
Cadillac Seville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Marcus said that the place was good.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Ravenna, OH
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Paul said the staff was good and did what he asked.
This review was collected via phone interview by Customer Research Inc.

JG
Julie G.
Akron, OH
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Spoke with Jason. He said he has been a customer of this business for years and has sent a lot of work to the business. He has his company vehicles serviced there and has never had to question the cost or the service until this business made the mistake of getting rid of Mike R. He is not happy about how Mike was treated. Mike had his best interest at heart.. Since the new manager has been there he has to question things on the bill and look over the bill every time. They have now become like any other repair facility and try to sell the customer things that they do not need. He does not send nearly as much business their way.
This review was collected via phone interview by Customer Research Inc.

TB
Tiria B.
Akron, OH
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Tiria said the staff could have gotten her in faster. They had to push it back, and it was 2 hours after her scheduled time.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Akron, OH
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
David said the staff got him right in.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Akron, OH
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Larry said there was a little issue with some parts for his vehicle not coming in within the expected time frame. It slowed things down a bit.
This review was collected via phone interview by Customer Research Inc.

VW
Vivian W.
Ohio
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2018 Category: Service
Vivian said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Akron, OH
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Spoke with Jim's wife. She said she enjoyed Mike and his staff . She was satisfied with the repair on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018
review
work was done within time. people friendly

NC
Nicole C.
Akron, OH
Dodge Stratus Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Spoke with Robert. He said the vehicle was in and out quickly and the price was good.
This review was collected via phone interview by Customer Research Inc.

TB
Todd B.
Akron, OH
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Spoke with Stephanie. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Akron, OH
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Andrew said his brakes were under warranty, and he expected to have to pay about $400 to get them fixed. It cost $670.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Ohio
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
John said the service was okay and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017
convient
convient can walk and eat or go to stripe mall after I drop off car

ND
Nick D.
Akron, OH
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2017 Category: Service
Nick said everything went well with the business and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

AB
AUTUMN B.
Akron, OH
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2017
Friendly staff and close to home
Very good

AB
Andrew B.
Ohio
Subaru Impreza Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Andrew said this business did a really good job for him and a good follow up but he did not get a call to tell him the vehicle would not be on time.
This review was collected via phone interview by Customer Research Inc.

AB
AUTUMN B.
Akron, OH
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2017
Great
They got me in and out in a matter of 30 minutes.

JT
Joe T.
Akron, OH
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2017 Category: Service
Joe said he didn't think it would take a little over an hour to do an oil change.
This review was collected via phone interview by Customer Research Inc.

JF
JOHN F.
Akron, OH
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017
was done on time
The car was done on time

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