Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

752 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


LN
Larry N.
Birmingham, AL
GMC Sierra 1500
Verified Customer
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02/14/2019
Helpfulness
Thank you for devoting the time helping me to understand.

BE
Bill E.
Birmingham, AL
Ford Explorer
Verified Customer
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02/14/2019
Knowledgeable Mechanics
They have the proper diagnostic equipment & the knowledge it takes to use it. They don't just throw parts at the problem until it gets fixed.

SS
Sean S.
Birmingham, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Sean said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Birmingham, AL
BMW 5 Series
Verified Customer
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02/12/2019
HONESTY, EXPERIENCE, & GREAT CUSTOMER SERVICE
The shop owner and his mechanics are all well trained and highly experienced in diagnosing and repairing all types of mechanical issues. I have been doing business with Auto & Truck Services since 1984 (35 years) and have recommended them to many people.

KP
Kalynne P.
Auburn, AL
Honda Accord Sdn
Verified Customer
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02/07/2019
Very helpful
This is the second time I had an unexpected need and pulled in without notice, and both times I received excellent service quickly and graciously. I’m very glad Auto & Truck Services is where they are.

SA
Sue A.
Birmingham, AL
Chevrolet Suburban
Verified Customer
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02/07/2019
Service above and beyond
Not only are they reliable and trustworthy, they helped me come up with a less expensive solution. Highly recommend!!!

TW
Thomas W.
Birmingham, AL
Ford Police Interceptor
Verified Customer
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02/04/2019
Outstanding knowledge and expertise
I always know I’m going to get the best experience possible at Auto & Truck Services!

BM
Bonnie M.
Trussville, AL
Lexus LS 400 Luxury Sdn
Verified Customer
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01/22/2019
Great place for great service
Auto Nd truck repair have serviced my vehicles for about 10 years now. They always do a wonderful job, they are knowledgeable, professional, friendly, and explain exactly what they did and why. Highly recommend these people.

JV
Jim V.
Birmingham, AL
Ford
Verified Customer
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01/20/2019
Honesty & professionalism
Feels nice to work with a trustworthy shop again - it has been years since I felt secure with their diagnostic of work that needs to be done !

JW
Jonathan W.
Birmingham, AL
Toyota Camry
Verified Customer
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01/18/2019 Category: Service
Jonathan said they were very kind and courteous. He had asked for an estimate, which was spot-on. He stated they were nice enough to give him a ride home, also.
This review was collected via phone interview by Customer Research Inc.

ND
Norman D.
Birmingham, AL
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Great Customer Services
Great service, very friendly workers

JG
John G.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Spoke with Donna. She said the staff is nice but the issues with the vehicle are not resolved.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
Birmingham, AL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Spoke with Frances. She said the staff members were good, friendly people who provided superb service.
This review was collected via phone interview by Customer Research Inc.

CF
Chase F.
Birmingham, AL
Toyota 4Runner
Verified Customer
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01/11/2019
Auto and Truck Rocks
I trust them and they always do the right thing on time.

PG
Paul G.
Birmingham, AL
Chevrolet Corvette
Verified Customer
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01/10/2019
Excellent service and exceptional work!
Nobody else I would entrust my vintage automobile to, and it received the usual, exceptional care in their hands. Now they are working on my late model daily-driver. This is not your ordinary repair shop, and they are definitely my go-to guys for auto repairs. Highly recommended!

AM
Alan M.
Birmingham, AL
Chevrolet Silverado 1500
Verified Customer
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01/10/2019
Long time customer.
I have been taking all my vehicles to Auto & Truck for close to 30 years. Norm is the mechanic you always want to find. He is very knowledgeable and does only what is needed to fix your car, truck or any other motorized vehicle. He and his team stand behind their work. It truly is his passion. I highly recommend Auto & Truck Service.

AT
Allen T.
Birmingham, AL
Chevrolet Equinox
Verified Customer
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01/10/2019
Courteous expert auto mechanical service.
I cannot say enough about Norman Rutland. He solved a very technical battery drain issue that two other local auto dealerships could not fix. He went the extra mile to solve my problem and did it in a timely manner. One dealership kept my care one week and finally said we cannot fix your problem. Auto & Truck Services, Inc has the best automobile mechanical knowledge and experience in Birmingham and the surrounding area.

TP
Ted P.
Birmingham, AL
Nissan Frontier
Verified Customer
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01/10/2019
Great customer service
Always friendly, honest, and fair pricing!

GB
Gene B.
Birmingham, AL
Chevrolet Tahoe
Verified Customer
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01/10/2019
Terrific
I always get excellent service at a reasonable price. I have been going to Norman for over 20 years. He takes care of me. I trust him completely. I highly recommend Auto and Truck Services.

GW
Gabriella W.
Birmingham, AL
Verified Customer
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12/13/2018 Category: Service
Gabriella said they are very polite. They diagnosed what was wrong and informed her of the issues and were very helpful.
This review was collected via phone interview by Customer Research Inc.