Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

710 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


KB
Ken B.
Alabaster, AL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Ken said everything the staff do is completely honest. They always talk and inform him of goings on beforehand so he knows to expect.
This review was collected via phone interview by Customer Research Inc.

CF
Chase F.
Birmingham, AL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Auto and Truck Professional and Precise
I trust Norman and Grace they tell you the truth they work fast and they use high quality parts. The documentation is complete and easy to read. They are not afraid of a complicated job. No drama.

JP
James P.
Birmingham, AL
Ford F-150
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018 Category: Service
James said the business was not open when he needed service.
This review was collected via phone interview by Customer Research Inc.

AM
Adam M.
Bessemer, AL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Adam said the business does good work. He takes all of his vehicles there. If he is on a trip, he still will wait till he can get to the business. The communication with the customer is good. If they cannot work on a vehicle, they let him know.
This review was collected via phone interview by Customer Research Inc.

GR
Garrett R.
Birmingham, AL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Garrett said the staff provided excellent service. They did a great job and explained what services they provided.
This review was collected via phone interview by Customer Research Inc.

BN
Betty N.
Birmingham, AL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Betty said that she has been using the facility for 35 years and is very satisfied.
This review was collected via phone interview by Customer Research Inc.

KP
Kent P.
Birmingham, AL
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kent said that the place is great, the staff is competent and prices are reasonable. They get him right in and take care of things in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Birmingham, AL
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Tony said everything he wanted done was done to his liking. The pricing was good. The work was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Birmingham, AL
Cadillac STS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Joe said his experience with the business was great, everything turned out just fine.
This review was collected via phone interview by Customer Research Inc.

RT
Robby T.
Bessemer, AL
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Robby said he has used this business for 30 years. He trusts them ,they always fix it right. He knows if he takes his vehicle here everything will be good.
This review was collected via phone interview by Customer Research Inc.

PD
Phillip D.
Birmingham, AL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
1 Day
Fast, Efficient, Concerned it's done right , Service as always.

JT
John T.
Bessemer, AL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
John said the manager was not at the business to approve the service he wanted done so he had the technicians look at his air conditioning. The staff said none of his fuses were getting power to them and rather than attempt to replace it he would be better off getting a new one. They were courteous in that they looked at his vehicle and prompt with calling him the next morning. They provided quality work and were responsible. They also adjusted his door handle that had been malfunctioning so that he could use it more easily. They did more than they were supposed to.
This review was collected via phone interview by Customer Research Inc.

MH
Melinda H.
Birmingham, AL
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great folks and great diagnosticians for car issues!
The folks at this shop are so reliable. We have been taking our cars here for years and can highly recommend them for car repairs. We have been extremely pleased with the work, the fair prices, and the care of the owners and workers. If you are looking for a great place for car repairs, this is the top one in Birmingham!

Verified Customer
Birmingham, AL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Check up
Went in for a check up. My wife drove the car afterwards and felt as though the vehicle ran much smoother. The wife is happy. Thank you.

FC
Forrest C.
Birmingham, AL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Forrest said everything is always excellent, because the staff is friendly and helpful. The business is professional, the prices are good, and the staff is easy to work with.
This review was collected via phone interview by Customer Research Inc.

VT
Vangie T.
Birmingham, AL
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Good service
Auto & Truck Services is my regular auto maintenance venue. I have used them for years and found the staff to be totally honest and trustworthy. I wouldn't think of going anywhere else. I would not hesitate to recommend them to all of my friends.

CB
Chris B.
Birmingham, AL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Chris said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Donna K.
Birmingham, AL
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Donna said this facility is the best. The staff were very professional, did what she asked, and handled it all the right way.
This review was collected via phone interview by Customer Research Inc.

DP
Darrell P.
Bessemer, AL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Darrell said the service was quick, the staff was professional, and they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

JH
Jamie H.
Wilsonville, AL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jamie said the business is awesome and great.
This review was collected via phone interview by Customer Research Inc.