Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

685 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


ND
Norman D.
Birmingham, AL
INFINITI QX56
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05/24/2018 Category: Service
Norman said he had great service. He didn't have to wait for someone to check him in and they kept him informed every time they did something.
This review was collected via phone interview by Customer Research Inc.

GB
Gene B.
Birmingham, AL
Chevrolet Tahoe
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05/17/2018
Norman saved me again!
Norman did it again! My cooling system began to leak badly. I raced over to auto and truck services. They were completely busy. Morris and Norman managed to work me in during the day, replace my water pump, and got my car ready early that afternoon. I’ve been a customer of Norman for over 20 years. I can’t imagine a better auto repair shop. Thank you.

MG
Michael G.
Birmingham, AL
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Michael said the employees were good and professional. They fixed his vehicle's problem and their prices were fair.
This review was collected via phone interview by Customer Research Inc.

RM
Roy M.
Birmingham, AL
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Roy said the business was honest. He said he could not afford to get his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

DD
Diann D.
Birmingham, AL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Diann said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Birmingham, AL
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Bob said the service was very good.
This review was collected via phone interview by Customer Research Inc.

CW
Christain W.
Birmingham, AL
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Christain said his experience with the business was very good. The diagnosis was prompt and straightforward. The staff did the job quickly and it was done when they said it would be done. The price of the service was fair.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
Moody, AL
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Amanda said the staff were really professional. This business was clean and the staff polite. It would have helped if she got the tally of cost, but other than that, it was a great experience.
This review was collected via phone interview by Customer Research Inc.

JZ
Joe Z.
Birmingham, AL
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Joe said the service was pretty good with attention to details. It was very precise work.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Birmingham, AL
Chevrolet Beretta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
James said that he is a repeat customer, the staff at the facility did a good job and let him know what he needed fast, which pleased him. He said charges were a bit higher on his last service but he is pleased with the place.
This review was collected via phone interview by Customer Research Inc.

WD
Walter D.
Birmingham, AL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Highlander
Excellent service in a professional manner. Staff is very knowledgeable.

SH
Susan H.
Birmingham, AL
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Susan said she has never had a problem with this business. They are efficient and they do what they say they will.
This review was collected via phone interview by Customer Research Inc.

JC
Jason C.
Birmingham, AL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jason said they did a good job. There were no problems.
This review was collected via phone interview by Customer Research Inc.

EG
Eldrige G.
Bessemer, AL
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Staff
Staff was very friendly! They also answered questions about my car upkeep and future needs. Great customer service!

KF
Ken F.
Winter Springs, FL
Ford Police Interceptor
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04/16/2018
The owners are two of the most wonderful people you could meet.
The integrity and care this shop has is amazing and not what I have experience at other locations. They went the extra mile to make sure I would be safe when they fixed my truck. The techs all seemed to want to make sure their responsibility was the one that stood out and they personally were proud to show their work. This is not normal but it is normal with this shop. For the last six months they tool great care in restoring my truck and when they finished it was awesome. I would not go anywhere else!

KC
Kenneth C.
Birmingham, AL
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with Frances. She said they have always been very dependable. They always give good service. They are good people. They have really been friendly and done everything they could to help.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Birmingham, AL
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Eric said this business did a good job and did it to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

JK
Jasmine K.
Birmingham, AL
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Jasmine said she did not have any issues with the business. They were nice and honest.
This review was collected via phone interview by Customer Research Inc.

DW
Davon W.
Alabama
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Davon said he did not have any problems with this business.
This review was collected via phone interview by Customer Research Inc.

RK
Raleigh K.
Birmingham, AL
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Raleigh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.