Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

321 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


AL
ANDY L.
Corona, CA
Honda Insight
Verified
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09/24/2016
Loved it!
A week prior to bringing the vehicle to Auto Care Plus, I brought it into the dealership (I had a coupon) for an oil change.
The dealership informed me I needed new brake pads. I let them know I would take care of it.
I brought the car into Auto Care Plus and Jack called asking why exactly I wanted to change the brake pads. I informed him the dealership said I was past due on new ones, bordering dangerous. Jack informed me I had over 1/2 my pads left. I love his honesty and has earned a valued customer. Thank you

MG
Mehran G.
Orange, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Mehran said he was happy with this business. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Orange, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016
Repair
Tire repair, electrical starter checked, vibration (tires rotated & balanced)
Reliable work, cost less than estimate.

CS
Carl S.
Orange, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
Carl said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Anaheim, CA
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09/18/2016
My car is old, but it keeps going, and going, and going.
Thanks to Auto Care Plus my old car is still running great.

JM
John M.
Orange, CA
Ford Aerostar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RP
Roxy P.
Costa Mesa, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2016
They know their stuff. A true mechanic.
Toom my truck to 3 different mechanics no one could figure it out but Jack at Auto Care Plus did! He knows his stuff.

RP
ROXY P.
Costa Mesa, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016
They know their stuff. A true mechanic.
They know their stuff. A true mechanic.

SH
SHERI H.
Fullerton, CA
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2016
Love the fair prices and friendly service.
I really appreciate this business, but I did not appreciate that someone who smoked was clearly in my vehicle. There was such a strong odor, I had to air it out for a couple of days. I would still come back, but maybe if employees smoke, they shouldn't be the ones moving vehicles.
Jack S. from Auto Care Plus responded on 09/09/2016

Thank you Sheri for your review.  We are glad to hear that you are happy with our service.   But we were sorry to hear that you smelled smoke in your vehicle after it was serviced and we apoligize for any inconvenience.  We do appreciate the fact that you brought it to our attention so that it we could remedy the situation.  Above all else, providing customers with an excellent experience at our shop is our main goal.

We do appreciate your business.
Thank you
Jan & Jack


SS
STEVE S.
Orange, CA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2016
Well done diagnosis
Spot-on diagnosis of faulty rear catalytic converter causing loss of power, glad to have this expertise available in Orange.

GC
Gail C.
Orange, CA
Mitsubishi Galant
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2016 Category: Service
Gail said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Orange, CA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2016 Category: Service
Marilyn said the business provided great service. The employees fixed the problem her vehicle was having and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

PT
PEGGY T.
Orange, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
Great car repairs
Honesty

FG
FRIEDA G.
Orange, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016
Professionalism
Trustworthy

MC
Mark C.
Orange, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Mark said this business was really good.
This review was collected via phone interview by Customer Research Inc.

KB
KEVIN B.
Fullerton, CA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016
The BEST
Outstanding customer service!!

TR
THAD R.
Orange, CA
BMW 318is
Verified
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07/27/2016
A/C service
Repair was completed as scheduled and at only slightly above the quoted price

DD
DAVID D.
Yorba Linda, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
GOOD PLACE TO TAKE YOUR FOR SERVICE
FRIENDLY PLACE / GOOD SERVICE / GOOD SHOP FOR REPAIR

ID
IRENE D.
Brea, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2016
What do you mean by "Review Title?" The review is below:
Jack, Jack, Jr. and Jan run a business that is throughly reliable and honest. They are superb people. I drive my car with great confidence, knowing they have taken care of it. Irene D.

PC
PAT C.
Anaheim, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2016
The people and the excellent service
I have been coming here for quite awhile now. The keep me safe and my car on the road. I will not go anywhere else because of the excellent service