Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(327 Reviews)

99% Would Recommend
Latest Review 5 months ago

Reviews


KJ
KELLY J.
Boise, ID
Volvo S60
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2017
poor headlight bulb replacement
$18.00 for a $6.00 headlight bulb to be installed incorrectly.

BF
Bob F.
Parma, ID
Volvo 850
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/26/2016 Category: Service
Spoke with Bob's wife. She said the prices are high and they did not check the odometer as requested. She did not know there is a new owner. She has been taking her vehicle to the business for years but will not return at this time.

CW
Cody W.
Middleton, ID
Toyota Corolla
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2018 Category: Service
Cody said the staff was great to work with. He stated he thought it was more expensive than other businesses, but he really likes the service provided.

CB
Cameron B.
Boise, ID
Lexus ES 300
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/18/2016 Category: Service
Cameron said he had to take his vehicle back to the business because there were some problems that arose after the battery was disconnected for the service. This was very inconvenient but the employees responded nicely and did not charge him for the second visit.

PC
Perry C.
Idaho
Volvo XC90
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2020 Category: Service
Perry said Joe and Robert gave him an honest but extreme quote. He did have a positive experience.

TB
Tim B.
Idaho
Jeep Grand Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2019 Category: Service
Tim said this business is pretty good, but felt there could be a little better communication. They were good and nearby so it was convenient for him. They needed another vehicle done, so they ended up getting both of their vehicles serviced the same day.

LW
Lizzie W.
Idaho
Acura MDX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2019 Category: Service
Lizzie said she has filled out a report about locking a file in the vehicle and has yet to hear back about it. Everything else has been really good.
JOE G. from Auto Metric responded on 09/03/2019

Lizzie nice talking to you today.  Glad it wasn't us not reponding and I hope you get file from car rental company.  Also glad everything is good and no problems with your car from the work we did on it.  If you need anything just let us know.  Have a good day!  Joe


BK
Brandon K.
Idaho
Toyota Tacoma
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2018 Category: Service
Brandon said they're great, speedy, and have good customer service.

BW
Brian W.
Idaho
Jeep Grand Cherokee
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2018 Category: Service
Brian said he was pleased with the facility's communication, however, they missed a small problem that was connected to the primary reason for going to the business.

BG
Brandal G.
Boise, ID
Volvo XC70
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2018 Category: Service
Brandal said the staff responsive, quick, and their prices were reasonable.

MN
Maddison N.
Boise, ID
Hyundai Accent
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2018 Category: Service
Maddison said the business replaced her windshield wipers and charged her for it. She stated she was not aware of it, and they did not ask if she wanted them. She did not have the money for it, and was initially only quoted for an oil change.

DE
Dylan E.
Idaho
Volvo S80
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2018 Category: Service
Dylan said the business was great, but the staff didn't fix the problem, so he'll have to take his vehicle back.

JD
Jerry D.
Boise, ID
Ford Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2018 Category: Service
Jerry said the service took a little longer than expected.

JR
Jeffrey R.
Boise, ID
Ford Fiesta
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2017 Category: Service
Jeffrey said he would recommend the business for service.

LT
Lauren T.
Boise, ID
Jeep Liberty
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2017 Category: Service
Spoke with Corey. He said this business fixed the problem but the service was a little expensive.

Displaying Review 1 - 15 of 327 in total