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Autonation Hyundai O'Hare

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,703 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
92
Total ReScores
4.5
ReScore Average
76
Net Promoter Score ®

Business Details

About

Autonation Hyundai O'Hare Hyundai is conveniently located in Des Plaines, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The O'Hare Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Autonation Hyundai O'Hare Hyundai is conveniently located in Des Plaines, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The O'Hare Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 346-0144

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
1509 S. River Road Des Plaines, IL 60018
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,703 Reviews)

SS
gravatar
Smruti Ranjan S.
Schaumburg, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2022
0
Category: Service
Bad purchase experience
I have a very bad experience today with the dealer which I would like to share.
I finalized a car with this dealer and was working with the bank for a loan. The dealer provided the purchase agreement which was submitted to the bank and I told the dealer that I will come next day for the car, along with the down payment and the loan check.

Next day when I was supposed to go in 2 hrs with the required documents, I got a call to visit the dealer immediately else the car will be sold to someone else and it was actually sold to the other person.

It is a loss of time(3 days I wasted on this car) and a lot of frustration since the dealer didn't live up to the expectation and commitment. Ideally they should have kept the car on hold for me. I have a very bad experience and feedback/rating for this dealer and would recommend others to think twice before going for this dealer.
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