Autoville Tire and Car Care

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

257 Reviews

97% Would Recommend
Latest Review over 1 year ago

Review for Autoville Tire and Car Care
Stephen M. on 02/15/2015
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"Check engine light"
Brought my car in for a check engine light. They had my car all day and now it runs worse than when I first brought it in. Charged me for work that wasn't necessary. Not pleased at all. Will not be doing business with them again if they do not correct this issue.
Service Date: 02/13/2015
Review Created: 02/15/2015 05:17 PM
Shawn M. at Autoville Tire and Car Care responded on 03/01/2015

After inspecting the vehicle we found that the customer had the wrong spark plugs installed (done prior to bringing the car to Autoville) which was one of the issues.  We corrected the issue and proceeded to diagnose the car for the original problem.  We found bad injector "O" rings and customer was notified, quoted a price and scheduled to bring vehicle back for the repairs.  Customer never showed for scheduled repairs.  The customer received charges for initial diagnostics and replacement of spark plugs.  End result is customer left knowing he needed to return vehicle for scheduled pending repairs.