Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 610 Reviews )

98% Would Recommend
Latest Review about 20 hours ago

Reviews


DY
DORRIS Y.
Union City, CA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2019
good service
Service is very kind and nice .

EF
Emile F.
Union City, CA
INFINITI M35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2019 Category: Service
Emile said this business has a courteous and professional staff. They explain in detail what's wrong and what they can do to remedy it. They provide quick updates on the status and he had a good experience there.
This review was collected via phone interview by Customer Research Inc.

BM
Bharathkrishnan M.
Fremont, CA
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2019 Category: Service
Bharathkrishnan said the service the business provided was pretty good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fremont, CA
Chevrolet S-10
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2019
Competent staff
The work is still in progress.

AC
Ashanti C.
Hayward, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Ashanti said the staff are really nice people especially since she was given a complimentary ride back to her house. She said she felt like they have hidden charges. She stated that before she went to the business she was given a quote as to how much it would cost but when it came to pay, it was much higher than the quote and it was because they had added some charges without consulting her first.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Fremont, CA
Nissan Sentra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Daniel said the business gives good service.
This review was collected via phone interview by Customer Research Inc.

DB
DAN B.
Union City, CA
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019
Verry friendly and I feel they are not cheating me.
This is always sent to Dan being owner of Chevy cruze, but I am the owner of Chevy Cruze Linda Bustinduy. I pay for repairs for my own car.

DB
DAN B.
Union City, CA
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019
oil change
Always satisfied with Autowise's work. A little spilled oil I guess ,because smelled it when I got home and parked my car. Smell went away.

TD
Tony D.
Fremont, CA
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Tony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VA
Vicente A.
Union City, CA
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Vicente said the service was pretty good, but it took too long. They told him it would take 2 weeks, but it took 3 weeks. The business sent his transmission out to be repaired, so he stated maybe it was not their fault. The business has done 2 or 3 jobs for him, and they were pretty good.
This review was collected via phone interview by Customer Research Inc.

SL
Stephanie L.
Fremont, CA
Chevrolet Spark
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Stephanie said she appreciated the service, the staff were done in a timely manner and they were very friendly. The only issue was that the service ended up costing more than she expected, it could have been more clearly communicated.
This review was collected via phone interview by Customer Research Inc.

SR
Sirkandh R.
Fremont, CA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Sirkandh said he liked the service.
This review was collected via phone interview by Customer Research Inc.

DC
Dinesh C.
Fremont, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Dinesh said the staff took him in even when he was late, and this made him happy.
This review was collected via phone interview by Customer Research Inc.

RA
Roger A.
Union City, CA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Roger said the service was good.
This review was collected via phone interview by Customer Research Inc.

SM
SWAPNIL M.
Fremont, CA
Mazda CX-9
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2018
Good service, but can be more better !!
Good service with drop & pick up facility. Post service completion, I feel Car should be cleaned as there are labor stains inside & outside. Car should be atleast provided in as is condition back to owner. Also, a walkthrough on the services performed should be provided while handing over car.

RH
Rajesh H.
Fremont, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Rajesh said the service was good.
This review was collected via phone interview by Customer Research Inc.

HA
HARI A.
Hayward, CA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018
Great
Faster service, on time, Good price
Nice deal. !!

VD
Venkata D.
Fremont, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Venkata said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

YK
Young K.
Union City, CA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Young said no one from the business has called her back yet to let her know about the total estimate.
This review was collected via phone interview by Customer Research Inc.

AS
Armando S.
Union City, CA
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Armando said the mechanic at this business was on time and they completed the service when he thought it would be done. Everything was good.
This review was collected via phone interview by Customer Research Inc.