business image

Barnes Auto And Truck

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(199 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Since 1986 Barnes Automotive has been known as offering fast, friendly and reliable service for any and all of your automotive needs. Barnes Automotive & Truck Service is the only place to call for the most skilled and experienced technicians. You can count on us. Since 1986 Barnes Automotive has been known as offering fast, friendly and reliable service for any and all of your automotive needs. Barnes Automotive & Truck Service is the only place to call for the most skilled and experienced technicians. You can count on us.

Categories
Auto Repair, Towing Service, Body Shop
Contact
(847) 788-0800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
1203 E Rand Rd Arlington Hts, IL 60004-4029
Barnes Auto And Truck's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(199 Reviews)

DP
gravatar
Dave P.
Mount Prospect, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2024
0
DO NOT BRING YOUR VEHICLE HERE!!!
DO NOT BRING YOUR VEHICLE HERE!!!! I brought my Jeep here for some work. They looked everything over and recommended several other repairs. I agreed, costing me $3500. The next day after picking it up I took it out for a ride. I had a hard time starting it and as I was driving the check engine light went on. I then experienced a loss of my brakes. Luckily, I was in a parking lot. I got it stopped and watched as brake fluid poured out. I had it towed back to this shop. The next morning, I told them what happened and they showed no concern that I could have been seriously hurt or worse. They looked over the Jeep and they said to fix the check engine light would be $360. They came straight out and said it was a result of the “hard time” they had making one of the repairs but still wanted to charge me to fix it. They also kept blaming the broken brake lines on being rusty, even though they did work on all my brakes and my braking system. They said, “it is 23 years old, this will happen”, and did not acknowledge the fact that they have made it 23 years with no problem but somehow mysteriously burst the day after they worked on everything. I currently have the Jeep at home. I have filed a report with the Better Business Bureau and will be contacting the Illinois Commerce Commission after the holiday. After the holiday, I also plan to contact a lawyer and another mechanic to go over everything that needs to be fixed because of them and make sure they actually did the other repairs. I then plan on filing a lawsuit to cover everything, including repairs, tow costs, transportation costs and any other expenses resulting in their negligence.
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