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Bavarian Motor Experts

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(955 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Bavarian Motor Experts. I would like to take this opportunity to introduce you to a different kind of company. Our mission is not only to service cars, but also to provide a truly outstanding service experience that BMW and Mini Cooper owners expect. Bavarian Motor Experts is based on our European heritage and we take great Welcome to Bavarian Motor Experts. I would like to take this opportunity to introduce you to a different kind of company. Our mission is not only to service cars, but also to provide a truly outstanding service experience that BMW and Mini Cooper owners expect. Bavarian Motor Experts is based on our European heritage and we take great care to reflect those values in our work and the way we treat our clients. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(808) 589-1333

Business Hours

Mon
7:00 AM - 4:30 PM
Tue
7:00 AM - 4:30 PM
Wed
7:00 AM - 4:30 PM
Thu
7:00 AM - 4:30 PM
Fri
7:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Hawaii
757 Kawaiahao St Honolulu, HI 96813-5246
Bavarian Motor Experts' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(955 Reviews)

CK
CONNIE K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Highly recommend this business
Their customer service team are the best! They are very professional & helpful. They are doing high-quality work & efficient to my expectation.

NK
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NEAL & CHASE K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Leif and Layden are excellent service managers.
BME has always done great work for my BMW. Leif and Layden know their cars and are excellent reps for BME. I would highly recommend BME to service all my BMWs.

RT
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ROY T.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
2001 E46 service & issues
Layden was courteous and professional.
Leaf assisted with a post visit issue to beyond my satisfaction so I've decided to also bring my Porsche again for service

MS
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MARK S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Total Satisfaction
We have taken our BMW and Sport Mini Cooper when needed for many years. They consistently provide friendly, professional, and expert service for our cars. We highly recommend this location.

GS
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GARY S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Excellence and a caring attitude.
I have two older BMWs. Maintenance is crucial. If done properly many heartaches are avoided. That is why I have remained faithful to BME since the very start of the company. They are great people doing conscientious and expert work. These folks are the best in every way.

ZD
ZIA M D.
Kailua, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Best Mechanic Experience Ever!
Dropped my car off for an oil change thenwaited for that dreaded call giving a list of things to repair that did not come. Everyone was kind and helpful, the cost was reasonable and the service was impeccable.

JB
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JOE B.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Very professional, very personable and just very thorough making us very comfortable coming in and certainly leaving your services
Always professional and personable. Your work is always excellent and we rely on your expertise to keep our car and tip top shape

FP
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FROILAN P.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Nice people and fast
My cat got leaks and other issues that were resolved quickly. Quote given accurate . They also offer warranty for peace of mind. The staff were very nice even if it’s early in the morning 😆

NS
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NATHAN S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Five stars
Good guys, good work.

MH
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MIKE H.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2025
verified customerVerified Customer
10
servicing my i3
Everything about my recent experience with Bavarian Motors was efficient and pleasant. My appointment was conveniently made, and the car was received quickly and efficiently. Special requirements for servicing were explained. The work was completed on time, and I was informed by phone when it was ready. The car was returned in great shape, with special explanations for unusual service requirements. I could not ask for more .... except: it would help VERY much if Bavarian offered shuttle service so I could drop my car and get a ride to work and a pickup when the car is ready. I cannot always find someone in my workplace to provide this assist and taxis would be expensive. Also, I always valued that BMW washed my car when I was in for service. Any chance you could add this?

Verified Customer
Kapolei, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Professionals!!
Staff was extremely professional and clear on scope of work and cost. Service completed promptly. Shop offers comfortable and clean customer waiting area.

AH
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ARTURO H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Top Notch Service!
I needed assistance procuring a reflector for my 5 series. I emailed the store and got a response from Leif within 24 hours. He was incredibly friendly both via email providing updates on my order and in-person. When I came into the shop, we found that the part he received did not fit in the bumper slot, but he went the extra mile and cut an additional hole into the bumper slot to allow the reflector to fit. An overall successful experience and I will certainly be returning in the future.

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
8
2014 BMW
Always friendly, professional and getting any issues fixed in a timely matter.

EC
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ESTER & MAXX C.
Honolulu, HI
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent, as always.
The visits are always exceptional. The establishment is very clean. The people are very personable, the work it is fantastic and they always get the car finished as fast as they can.

JS
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JAE HONG S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Expert BMW service
I always get routine maintenance seevice for my X3 and couldn’t happier with the experience. They don’t push you to get any additional service beyond what you need. If they find anything, they explain clearly and provide detail estimate with no suprise. Leif is super friendly. Great customer service and fair pricing.

Displaying Review 1 - 15 of 955 in total
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