Bercher Tire & Service Center

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

262 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review over 3 years ago

Reviews


DR
DAVE R.
Mulberry, AR
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015
Bercher worked me in on a very busy day!
My tire was going flat on a busy Tuesday afternoon. I live outside of town and the weather was awful. Bercher worked me in and fixed my tire. These guys are great!

LS
LEWIS S.
Van Buren, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015
nice people good service
wonderful service and great prices

JL
Jesse L.
Hartford, AR
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015 Category: Service
Jesse said the business did a fantastic job. It was quality work but it could have been quicker.
This review was collected via phone interview by Customer Research Inc.

KM
Kane M.
Fort Smith, AR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Kane said it was good service work they performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AR
Arthur R.
Fort Smith, AR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Arthur said everything was great at the business. The service was good and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

EC
Eddie C.
Fort Smith, AR
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2015 Category: Service
Eddie said he was charged more than what he was originally quoted and they gave him no explanation as to why. He has been gong to this business for years and usually gets fair service, but this time it was not a good experience. Based on this experience, and for the reasons already mentioned, he will not recommend them to others for service.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Van Buren, AR
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Charles said the business always treats him well. They do good work and they are good people.
This review was collected via phone interview by Customer Research Inc.

CP
Charlie P.
Fort Smith, AR
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Charlie said he likes the work this business did for him.
This review was collected via phone interview by Customer Research Inc.

BJ
Ben J.
Fort Smith, AR
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Ben said this business got him and in and out, there was no waiting.
This review was collected via phone interview by Customer Research Inc.

JH
JIM H.
Fort Smith, AR
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2015
Great business
Just what everyone wants, honest, knowledgeable and fair people to deal with on your auto. You may not like what they tell you, but you can believe they have you and your pocketbooks best interest at heart.

HB
HERMAN B.
Fort Smith, AR
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2015
great job
did just what our ask

SJ
SAM J.
Greenwood, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2015
Great Service
Due to a misunderstanding, on which vehicle that was being serviced, my last trip to Bercher Tire ended up with a charge for fixing a flat. Kim called me afterwards to apologize and promised to make it right on my next visit. He was true to his word and on this visit he gave me a credit off of this bill. Would definitely recommend Bercher Tire.

GH
GLEN H.
Van Buren, AR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2015
Tire repair with fast service
My leaking tire was repaired fast, while I waited. Thank you

JM
JIM M.
Fort Smith, AR
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2015
warranty replacement of Windshield Wipers
Recently purchased wiper blades, not operating correctly and wiping windshield evenly. Replaced under warranty as guaranteed

ML
MICHAEL L.
Fort Smith, AR
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
Bucking and Surging Fixed
My service engine light came on as my SUV bucked and surged. Bercher fixed it quickly and at a good price. Thanks!

GF
GEORGIA F.
Van Buren, AR
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015
Great customer service!
I appreciate how helpful and friendly everyone is at Bercher Tire.

RW
ROBERT W.
Fort Smith, AR
Isuzu Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015
friendly service, good job on vehicle
friendly service, good job on vehicle

RJ
RICK D. J.
Fort Smith, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015
Problem Solved!
Bercher helped me resolve an issue in my drivetrain where it was sort of hiccuping on acceleration! Feels like a new truck again!

KF
Keith F.
Fort Smith, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015 Category: Service
Keith said this business is absolutely great. They are very knowledgeable and good with their customers. He would recommend them to others any day of the week.
This review was collected via phone interview by Customer Research Inc.

RH
Ricky H.
Mulberry, AR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Service
Ricky said they are a good bunch of people to work with and he has been going to the business for a couple of years now.
This review was collected via phone interview by Customer Research Inc.