Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(673 Reviews)

99% Would Recommend
Latest Review about 6 hours ago

Reviews


SN
Steve N.
Belleville, MI
Cadillac XLR
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
XLR
Brought car in for low brake fluild level warning.
Was just needing pads.
Fixed in 24 hours.
Probably 1/2 of what dealer would have charged!!!

JW
Jean Marie W.
Canton, MI
Chevrolet Impala
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
Car repairs
Customer mindedness
Gerry F. from Bill Brown Auto Clinic responded on 10/30/2020

Thank you Jean Marie!  Gerry and Crew


MT
MICHAEL T.
Canton, MI
Saturn Outlook
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Professional & Honest
Always a pleasure to deal with!!
Gerry F. from Bill Brown Auto Clinic responded on 10/23/2020

Mike:

Thank you so much!  It's always a pleasure to see you and your family and to service your vehicles!  Gerry and Crew


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Tony V.
Garden City, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Always on time
Thanks again for the great job
Gerry F. from Bill Brown Auto Clinic responded on 10/22/2020

Tony:  Thank you for the review!  It is always a pleasure to see you and to be able to service your vehicles.  Gerry and Crew


DO
Dave O.
Ann Arbor, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Honest knowledgeable people
Great people that are extremely knowledgeable and very honest
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Dave:  Thank you so much for your kind words!  Gerry and Crew


BU
Bob U.
Canton, MI
Ford Freestar Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Fast service
Excellent service. Always fast. Great people.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Thank you for your kind words Bob!  Gerry and Crew


KM
Kim M.
Canton, MI
Lincoln MKZ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020 Category: Service
Kim said they have good service and they're prompt.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Thank you Kim!  Gerry and Crew


PM
PAM M.
Canton, MI
Mercury Sable
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
Honest, excellent service
I have been taking my car to Bill Brown for years. They have always provided effective, efficient, excellent service. They are able to diagnosis for even the weirdest noise, provide an estimate before proceeding with any repair. The cost is always reasonable and I never worry if the car was repaired appropriately. And they do this with a friendly attitude. I can't imagine taking my car anywhere else.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Pam:  Thank you so much for your kind words and for taking the time to leave such a nice review!  We really appreciate it!  Gerry and Crew


CS
Chen S.
Novi, MI
Dodge Nitro
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Chen said he did not have any issues and the service was good. Chen said the price was right and they took care of the problem.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Thank you Chen!  Gerry and Crew


KA
Kelly A.
Canton, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Service
Kelly said the work way done on time and the price was what they said.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Kelly:

Thank you very much!  Gerry and Crew


DH
Dan H.
Plymouth, MI
Honda Civic Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Service
Dan said he's been going to them for over 10 years and he thinks they do a great job.
Gerry F. from Bill Brown Auto Clinic responded on 10/20/2020

Dan:  Thank you for your kind words!  It is a pleasure to serve you and your family! Gerry and Crew


MG
Matt G.
Livonia, MI
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
Repair Svc
Outstanding.
Gerry F. from Bill Brown Auto Clinic responded on 10/08/2020

Inger and Matt:  Thank you so much!  Gerry and Crew


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Steve N.
Belleville, MI
Cadillac Escalade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Coolant leak
These guys are great, fast, and honest.
Gerry F. from Bill Brown Auto Clinic responded on 10/06/2020

Steve:  Thank you so much for your kind words and for taking the time to leave a review!  We really appreciate having you for a customer!  Gerry and Crew


MD
Marlene D.
Canton, MI
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
Very fair
I had another issue that they fixed at a very fair price. Great group of people
Gerry F. from Bill Brown Auto Clinic responded on 09/29/2020

Marlene:

Thank you so much for your kind words and for taking the time to review our shop.  We appreciate it!  Gerry and Crew


LB
Laura B.
Canton, MI
Jeep Wrangler
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
Great place
Gets the job done
Gerry F. from Bill Brown Auto Clinic responded on 09/29/2020

Thank you for taking the time to review our shop Laura!  Gerry and Crew