Bill Brown Auto Clinic


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

215 Reviews

99% Would Recommend
Latest Review 8 days ago
Art G. on 09/19/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Art said the mechanic was not able to fix the vehicle.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Gerry F. at Bill Brown Auto Clinic responded on 09/22/2017

Sorry that you are disappointed with the service.  The vehicle is a 2005 Sprinter and we did not have the software we needed to properly diagnose the ABS system.  We did not feel comfortable just putting parts on it without a thorough diagnosis.  We did not charge you anything for the checking we did, and did not want to just guess at a part replacement without proper diagnosis.  This vehicle is not a common one.  

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