ReScore Reviews™ (3)
Hi Jeremy, thanks for taking the time to review, but I hope you would reconsider the three star score. I feel we have gone above and beyond with all the free time we have given you, with the consultation and advice on your Chevy truck. Please reconsider the three star score. I would appreciate it very much if you would take into account the things we do when we are off the clock. Thanks again, Mario
John, thanks for the feedback. I'm very sorry to hear about the mark on your upholstery. I wish we could have helped with the removal. We try very hard to be neat and clean whenever we have possession of our customer's vehicles. We will be better next time. Thanks again, Mario
Good work, but just not the Gold Star treatment that I have had in the past
I am so sorry for the less that stellar treatment. I will contact my follow up company and correct the lack of reminder email., I'm not sure what happened but I will follow up. As to you feeling rushed, I certainly would not want you to feel that way and if I did I am truly sorry. Of course I take full responsibility for not calling you immediately when your Durango was finished, I usually make it a priority and I guess this time I slipped up.
I do appreciate your trust and loyalty and promise to do better next time.
Spoke with Sylvia, she said the battery needed to be jump started at her work about a week after the FREE AAA recharge at our facility. It's been starting ever since with no problem. I suggested she come by to let me retest her starting and charging systems again, she possibly has an intermittent problem.