Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(704 Reviews)

100% Would Recommend
Latest Review 5 days ago

Reviews


JH
JAY H.
Rapid City, SD
Suzuki XL-7
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Work was on target and on time.
I appreciate the work scheduling and then the work accomplished on time in one day. The vehicle was well cared for and brake work was well done. Bob's Service is real dependable.

CG
Cesare G.
Rapid City, SD
Jeep Grand Wagoneer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Service
Cesare said the staff said that it would take 2 weeks before they would be able to squeeze her vehicle in but knowing that she really needed her vehicle, they were able to attend to her vehicle earlier.

AW
Aimee W.
Box Elder, SD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Aimee said the staff really did a great job in finding out what's wrong with her vehicle and fixed it in a timely manner. She added that they do not scam people into a job that is not really necessary.

AH
ARNIE H.
Rapid City, SD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020
Bobs Auto Service
They have always treated me very good

Arnie Haar

MF
Marge F.
Rapid City, SD
Ford Escort
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2020 Category: Service
Marge said this business is excellent. After a different place held onto her vehicle for almost a month, she decided to go to this business to get her turn signals fixed, and it was fixed right away. They even had to make a part from scratch, they have also replaced her engine before and it runs very well. She really appreciates them.

Verified Customer
Rapid City, SD
Cadillac SRX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2020
Local repair shop it’s not a dealership Or a box store
You explain the options so they are easily understood

BF
Bob F.
Rapid City, SD
GMC Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020 Category: Service
Bob said he would recommend the business for service.

SS
STEVE S.
Rapid City, SD
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Who Cares
I'm very disappointed that I didn't get invited to Christmas party. No worms for you at the summer fishing tournament.

LM
Linda M.
Rapid City, SD
Nissan Xterra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2020 Category: Service
Linda said this business is fair and decent. There was a couple things they forgot about that didn't get done but overall the employees are great guys.

RB
Richard B.
Piedmont, SD
GMC Terrain
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Richard said the staff does a good job. They always finish on time with the service. They have good customer service and good communication.

WB
WELDON B.
Rapid City, SD
GMC S15 Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Reputable, Customer Oriented, Good Service
Needed replacement of brake system part Bob's had installed previously. They verified part was defective and still under warranty then
replaced it promptly with no hassle or any additional charges.

DT
DAMON T.
Rapid City, SD
Cadillac SRX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Nice neighborhood shop.
Excellent place to take your vehicle. Great service, fair pricing and, excellent workmanship. Best in rapid.

SH
STEVEN H.
Piedmont, SD
Chevrolet Equinox
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Great place
Always appreciate these guys!
Honest, trustworthy and reasonable.

JB
JUDY B.
Rapid City, SD
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
Oil Change
The guys always do a great job. I was early for appointment and out quickly.

J
JOHN
Rapid City, SD
Chevrolet Suburban
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
Night before Christmas ? and they took care of me!
On short notice, they got my suburban in for a fuel injection fix, and took care of it by morning on Christmas Eve!

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