Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

553 Reviews

100% Would Recommend
Latest Review 27 days ago

Reviews


Verified Customer
Rapid City, SD
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
New oil
I received great service! The oil change went smoothly and was done on time.

TS
Terry S.
Rapid City, SD
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Terry said this business is fast, quick and they finish on time.
This review was collected via phone interview by Customer Research Inc.

AA
Alan A.
Rapid City, SD
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Alan said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Rapid City, SD
Ford
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Mark said that he is still dealing with some issues with the vehicle.
This review was collected via phone interview by Customer Research Inc.

TS
Twila S.
Belle Fourche, SD
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Twila said the staff members did a good job. They were fair with her, friendly, and got her vehicle taken care of. They were willing to help her as soon as she needed it.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Rapid City, SD
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Spoke with Larry's wife. She said their service was sufficient.
This review was collected via phone interview by Customer Research Inc.

FB
Fred B.
Rapid City, SD
Honda Accord Wgn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Fred said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Kristie P.
Rapid City, SD
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Kristie said the employees provided really good service. She appreciated their honesty. They were up front with her service.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Rapid City, SD
Lincoln Aviator
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Michael said the team did a good job on his vehicle. They did good work.
This review was collected via phone interview by Customer Research Inc.

LT
Lin T.
Rapid City, SD
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
Lin said the staff is friendly, and does a great job. The pricing is good.
This review was collected via phone interview by Customer Research Inc.

BH
Bruce H.
Piedmont, SD
Chrysler New Yorker Fifth Avenue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Spoke with Zachary. He said everything that was done to the vehicle was done correctly. The business could have fixed the vehicle faster and the employees could have been a little nicer. Otherwise, everything was good.
This review was collected via phone interview by Customer Research Inc.

AE
Alonna E.
Rapid City, SD
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2018 Category: Service
Alonna said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CA
Charles A.
Rapid City, SD
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2017 Category: Service
Spoke with Charles' son. He said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

JW
Josh W.
Rapid City, SD
Dodge Journey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Spoke with Gary. He said his vehicle is working.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Rapid City, SD
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Larry said he received very good service. It isn't perfect, but the staff does a good job.
This review was collected via phone interview by Customer Research Inc.

AB
ANDREA B.
Rapid City, SD
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017
what to do
I like the right questions about how to diagnose issues and then talk about what to do next. For example we were there for a steering issue. After some questions we decided to wait and see if it gets worse rather than replacing anything with a guess.

KB
Kristopher B.
Piedmont, SD
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017 Category: Service
Kristopher said he was super happy and the staff were friendly. They provide good service and the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

LO
Les O.
Rapid City, SD
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Les said they replaced the water pump, repaired a flat tire and an oil change. They did a good job. The thing about repair facilities is they charge by the book not by the hour.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Rapid City, SD
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Larry said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Rapid City, SD
Chevrolet Lumina
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017 Category: Service
Terry said this business provided him with good service.
This review was collected via phone interview by Customer Research Inc.

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