ReScore Reviews™ (2)
I said I wanted to see it anyway and with hesitation, they put the car back on the lift. The “play” in the tie rod was non existent to the point where I actually took a video. They made it clear that they wanted the money to “repair”(over $500 with labor and an alignment) my tie rod assembly which did not need replacing. After pointing all of this out, they STILL charged me for a shotty job just trying to squeeze more money out of me. I will not be returning OR recommending Bourne’s to anyone in the future!
Based on your impassioned reviews we have changed our policy on Vermont Vehicle Inspections. We will no longer charge for failed Inspections. We have never required that the work be performed by us, just that the repairs are done in a timely manner. (20 days). Best of luck!
service on time