Bourne's Service Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

479 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
REED B. on 04/25/2018
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"Integrity,expertise, personable and friendly. Been with Bourne’s since it was Bourne’s, 30+yrs"
See above review title
Vehicle: Toyota Sienna
Service Date: 04/20/2018
Review Created: 04/25/2018 07:18 AM
MARK W. on 04/23/2018
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"Audi A4"
Good honest auto repair station. Friendly service that keeps you informed of what's going on with your car and gives recommendations to avoid issues down the road. If a part is wearing, they don't just give you a quote and say it 100% needs to be done now, they inform you of what they feel is best & work with you to provide the best service they can.
Vehicle: Audi A4
Service Date: 04/20/2018
Review Created: 04/23/2018 05:17 AM
Supriya S. on 04/20/2018
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Supriya said this business provided good service. They got an appointment right away, the staff was thorough about explaining things that were needed with her vehicle, as well as what was not.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/05/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Joshua S. on 04/19/2018
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"Quality Service"
They’ve been my go to since I’ve had a car here in Burlington and so far I’ve always received an honest assessment of my vehicle.
Vehicle: Subaru Outback
Service Date: 04/16/2018
Review Created: 04/19/2018 08:40 PM
Devin M. on 04/18/2018
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"Reliable and convenient"
Bourne's is always accommodating even when I feel I am reaching out for a last minute appointment. I love that on every email and receipt I can always see not only what work has been done but also recommended work for the future to keep my car running as great as it is today. They are never pushy or sketchy, and my car always runs better driving off their lot than before dropping it off. Thank you, Bourne's!
Vehicle: Kia Optima
Service Date: 04/16/2018
Review Created: 04/18/2018 07:16 AM
Jessica T. on 04/18/2018
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Jessica said the employees provided good service. She has used this business for a long time.
Vehicle: Ford Escape
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Sue V. on 04/14/2018
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Sue said everything went well and there weren't any surprises.
Vehicle: Volvo XC60
Category: Service
Service Date: 04/03/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
CHARONE P. on 04/11/2018
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"I feel that if there is anything wrong with my car they will detect it. They all do a great job. Great place to get your car serviced."
Great place.
Vehicle: Honda Accord Cpe
Service Date: 04/09/2018
Review Created: 04/11/2018 07:41 AM
Lindsay H. on 04/09/2018
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Lindsay said they did a great job and she was pleased.
Category: Service
Service Date: 04/06/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Mary B. on 04/07/2018
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Mary said she loves this business and she's used them for years. The staff is always nice and willing to help.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
MARGARET S. on 04/06/2018
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"Great service, great people"
Always a pleasure to take my car there.
Vehicle: Subaru Forester
Service Date: 04/04/2018
Review Created: 04/06/2018 08:06 AM
Vicki L. on 04/04/2018
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"Great Service as Always"
I dropped off my vehicle for a state inspection and Rene personally called to inform me of a couple of issues. He took the time to explain what they were and then moved forwarded with fixing the issues. Rene and his staff were friendly and professional throughout the process.
Vehicle: Dodge Grand Caravan
Service Date: 04/02/2018
Review Created: 04/04/2018 06:05 AM
Peter W. on 03/29/2018
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"They are happy and willing to do a quick repair."
I just dropped in for them to look at a loose part underneath my car. Right away they put the car on the lift, diagnosed and fixed the problem, and charged me very little. I was out of there in about 15 minutes. And the staff were very nice and friendly. Bourne's is a high quality, convenient, local repair shop.
Vehicle: Toyota Matrix
Service Date: 03/26/2018
Review Created: 03/29/2018 06:08 AM
Makenzie O. on 03/24/2018
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"AMAZING AUTO SHOP!!!!!"
Rene is amazing and Steve does amazing work! They give you honest repair estimates and dont try to fix anything that isnt broken! very honest place and i highly recommend!
Vehicle: Volkswagen Tiguan
Service Date: 02/22/2018
Review Created: 03/24/2018 10:19 AM
Geogia D. on 03/17/2018
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"Great service"
They went for what was best for me ,not for them. I needed to go to work and they needed to do some more work so they have me a loaner car for the day, not something you see at other garages. They also offered multiple choices and prices on the work they could do , what was absolutely needed and what would be needed in the future. I didn't feel like it was all or nothing and I was able to pick the work that was right for my wallet at this time. Now I have time to save to fix other things in the future. Great friendly service .
Vehicle: Suzuki SX4
Service Date: 03/15/2018
Review Created: 03/17/2018 06:20 AM
Brian H. on 03/17/2018
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"Great service"
The word that comes to mind is fair. Several things needed service. Price came below our personal estimate. Giving car to grandson. Want it to be safe. Would highly recommend.
Vehicle: Volvo XC70
Service Date: 03/15/2018
Review Created: 03/17/2018 04:59 AM
John F. on 03/14/2018
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John said the business always gives good service, and always treats him well. He has been going there for 25 years, and he is happy there.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/01/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
DEVIN M. on 03/13/2018
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"Would recommend"
Quick service.
Vehicle: Hyundai Elantra
Service Date: 03/12/2018
Review Created: 03/13/2018 08:12 PM
EDWARD D. on 03/13/2018
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"excellent service"
Have been servicing my cars with Bournes since i moved to Vermont.
Their technicians are excellent, the work is done on a timely basis and the cost is reasonable.
I would suggest you give them a try.
Vehicle: Acura MDX
Service Date: 03/12/2018
Review Created: 03/13/2018 12:41 PM
Larry R. on 03/13/2018
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Larry said he went in for his maintenance routine and the staff were very helpful.
Vehicle: Ram 1500
Category: Service
Service Date: 03/12/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
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