Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

582 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MW
MARK W.
South Burlington, VT
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
As usual
All services were performed as expected with clean and friendly service, faster than promised.

Verified Customer
Colchester, VT
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Inspection
Friendly service

LM
Lori M.
Williston, VT
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Lori said that the place is bar none the greatest, Remy and Steve do great and her first visit they helped her in a pinch. She would recommend them in a New York minute, they have integrity, flexibility, compassion and have excellent customer service skills.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Shelburne, VT
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Tim said the business does good service. The staff are pretty attentive and the business is for the most part satisfactory.
This review was collected via phone interview by Customer Research Inc.

RB
REED B.
South Burlington, VT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Incredible!
I have entrusted our vehicles to Bourne’s for 60 years. Rene and his people are fantastic. Skilled, concerned, polite and friendly. I without any hesitation would recommend them. I would encourage anyone looking this type of business and service to make an appointment to see them. Reed Brown

DY
DAVE and LINDA Y.
Burlington, VT
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Friendly, helpful and honest
Always helpful and willing to take the time to answer questions. Never feel rushed or pushed.

JM
Josh M.
Charlotte, VT
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2019 Category: Service
Josh said the service was absolutely perfect. However the business misplaced his keys and he had to return the next day to retrieve them.
This review was collected via phone interview by Customer Research Inc.

PV
Phillip V.
Burlington, VT
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Phillip said they are professional and their diagnoses are accurate. He said he is always pleased with the service there.
This review was collected via phone interview by Customer Research Inc.

AM
ALAN and BARBARA M.
Shelburne, VT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Very accommodating staff!!
Very helpful in starting a little early!!

DH
Dennis H.
South Burlington, VT
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Great work!
I called and they said to come right down. They quickly diagnosed the problem, had the parts ordered and the repairs done in about an hour! There’s a nice waiting area to hang out in. Great work!

NW
Nancy W.
South Burlington, VT
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Nancy said the service she received was wonderful.
This review was collected via phone interview by Customer Research Inc.

CC
Colleen C.
Burlington, VT
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Colleen said the service was completed pretty fast. The work was good. Steven provided very personable service.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Shelburne, VT
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Ron said the service was great.
This review was collected via phone interview by Customer Research Inc.

LG
LEWIS G.
South Burlington, VT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
reliable
Earned our trust Lew Gordon

KC
Kim & Chad C.
Charlotte, VT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Honest service
We continually use Bourne's for all of our vehicle maintenance and repairs. Rene and his staff are honest and friendly. Great hometown automotive service & repair station.

Verified Customer
Charlotte, VT
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Great service, clear communication
René was good at giving me a clear timeline for the work and communicating back what was needed and the related cost. He made extra efforts by reaching out to all of my various means of contact. I appreciate the efforts.

CC
Chad and Kim C.
Charlotte, VT
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Quick and honest
I've always had a great experience with Bourne's. That promptly scheduled me in and took care of my cars needs within hours.

DC
DOUGLAS C.
Burlington, VT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Usual good service
Have been taking both vehicles to Bourne's for about 5 years. Always good service and reasonably priced.

EB
Emily B.
South Burlington, VT
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Very friendly and nice!
Fast and great customer service

AY
Austin Y.
South Burlington, VT
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Austin said the people are trustworthy at the business and do good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 582 in total