Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

77 Reviews

96% Would Recommend
Latest Review over 3 years ago

Reviews


MK
Mildred K.
Oregon
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Mildred said the business did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

RA
Rob A.
Oregon
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2015 Category: Service
Spoke with Laura. She said her husband brings his vehicles to the business because he has been very happy with them. On her most recent service visit, she had her brakes repaired and she was satisfied as well.
This review was collected via phone interview by Customer Research Inc.

TG
Thanayi G.
Oregon
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2015 Category: Service
Thanayi said this business serviced her vehicle in a timely manner, and she will use them again for service.
This review was collected via phone interview by Customer Research Inc.

DG
Dennis G.
Portland, OR
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015 Category: Service
Dennis said this business took care of everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AB
Ashley B.
Oregon
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Ashley said the business is great and quick.
This review was collected via phone interview by Customer Research Inc.

AD
Ashton D.
Oregon
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Ashton said they did a really good job and they did not try to up sell him.
This review was collected via phone interview by Customer Research Inc.

KT
Kay T.
Oregon
Volkswagen Jetta
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2015 Category: Service
Kay said there was nothing wrong, but the head light she needed was not in stock. She could have waited, but she walked home instead.
This review was collected via phone interview by Customer Research Inc.

SD
Sadie D.
Oregon
Honda Civic
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/19/2015 Category: Service
Sadie said this business took longer than she expected to service her vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Oregon
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Jim said this business got the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TL
Tee L.
Oregon
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Tee said this business did a perfect job and it was perfectly timed.
This review was collected via phone interview by Customer Research Inc.

CR
Calin R.
Oregon
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015 Category: Service
Calin said the gentleman who helped him was very pleasant and very easy to work with.
This review was collected via phone interview by Customer Research Inc.

BB
Billiethia B.
Portland, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015 Category: Service
Billiethia said this business is always helpful.
This review was collected via phone interview by Customer Research Inc.

AP
ARNOLD P.
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015
brake team
Service was great.

DS
Deb S.
Portland, OR
Nissan Xterra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/19/2015 Category: Service
Deb said during the last few experiences at this business she noticed they seem to always have a piece of equipment not working. They could not pump up her tires the first time and then the second time the diagnostics machine was not working. She said she thought if her old service advisor was there she would have been taken care of better. She will be returning because there is a burning smell when she turns on her heat.
This review was collected via phone interview by Customer Research Inc.

CH
chuck h.
Portland, OR
Ford Festiva
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2015
Happy Customer
I had been informed in December that I'd need a new gas gasket. I made the appointment in Jan. a week in advance to insure the right part was on hand. I arrived at just about the time I told them I'd be dropping the car off when Justin confirmed that the price I'd been quoted in December was in the same ballpark. It was. He phoned [I work across the street at MCC church on Fridays] to inform me the car was ready. As soon as the pastor arrived I walked across the street when I discovered I'd left my wallet at home. There was no hassle returning the keys to drive home to retrieve the wallet. I was slightly apprehensive when I learned that the usual manager I'd dealt with over the past 3 or 4 years, Micah, was no longer at the store. But I [and my car] were treated with utmost professionalism and courtesy.

CK
Carolyn K.
Oregon
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2015 Category: Service
Carolyn said the business was very responsive and nice. They did a great job.
This review was collected via phone interview by Customer Research Inc.

WC
Will C.
Portland, OR
Infiniti I30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Will said this business provided excellent customer service, a good price and a quick turnaround time. They answered all of his questions and they seemed to be trustworthy people.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Oregon
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2014 Category: Service
Fred said his brakes were fixed by this business. He was very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

DR
Darrell R.
Oregon
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Darrell said he got quick service, at a good price. He was treated great.
This review was collected via phone interview by Customer Research Inc.

DL
Doug L.
Oregon
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014 Category: Service
Doug said this business was friendly and kind.
This review was collected via phone interview by Customer Research Inc.