Reviews
SH
Shaylin H.
Whitesboro, NY
Pontiac Vibe
Verified Customer
Shaylin said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dave M.
West Leyden, NY
Nissan Pathfinder
Verified Customer
Dave said they were efficient and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Michael P.
Utica, NY
Dodge Dakota
Verified Customer
Crank sensor replaced
I had my vehicle tow 22 Mi just to come to Broadway Tire. Cost me $150 for the tow. Vehicle wouldn't start. Turns out it was a crank sensor I'm 49 years old and I've never heard of such a thing. They fixed it within a few hours and my vehicle was ready to go. Good customer service
Recommended
MF
Marie F.
Rome, NY
Jeep Patriot
Verified Customer
Customer Service
I have been a customer for a while now and have to say that Broadway Tire Service has went above and beyond to help me out whenever I needed work done on my vehicle. They are friendly, knowledgeable and efficient. I have recommended people and these people are very pleased with their service as well as
their prices. Overall a pleasant experience, I would recommend them to anyone that wants quality work done on their vehicle.
their prices. Overall a pleasant experience, I would recommend them to anyone that wants quality work done on their vehicle.
Recommended
BS
Bonnie S.
Rome, NY
Buick Rendezvous
Verified Customer
Honesty
The mechanic was very nice were very knowledgeable.fast and friendly.
Recommended
JM
Jason M.
Ava, NY
Toyota Tundra
Verified Customer
Great Mechanic Shop
They are accurate in diagnosing the problem and fix the problem in a timely fashion so your not shut down without a vehicle for too long.
Recommended
MP
Michael P.
Utica, NY
Chevrolet Impala
Verified Customer
Tire Rotation
Got me in and out as quickly as possible.
Recommended
RR
Ronald R.
Taberg, NY
Honda CR-V
Verified Customer
Ronald said the business is easy to deal with. He recommends them to everybody.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Rachael M.
New York
Ford Focus
Verified Customer
Rachael said they were great. They did not have the tires, she needed. However, they were able to order them and have them shipped overnight. She was given a 9 am appointment the next morning. Although, they did not have the tires, they got them in quickly. So, it was a pleasant experience. The front desk staff member was very friendly, nice and easy to deal with. This is a good local business and she'll use them again in the future.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kodi S.
New York
Ford F-150
Verified Customer
Kodi said the employees were very professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
WM
William M.
Camden, NY
Chevrolet Avalanche
Verified Customer
Best Tire and Service Shop
This shop did a excellent job of repairing and servicing my truck.They got me back on the road quickly and where fantastic to deal with,Thank you!
Recommended
GK
Garrett K.
New York
Jeep Wrangler
Verified Customer
Garrett said the employees were very friendly. They were very helpful. They were willing to work with his schedule.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Charles B.
Rome, NY
Chrysler Town & Country
Verified Customer
Charles said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
Tina L.
Rome, NY
Dodge Caliber
Verified Customer
Great experience
Super friendly, reasonably priced, fast and efficient! I will go to them for all of my automotive needs!
Recommended
CS
Chris S.
Rome, NY
Dodge Charger
Verified Customer
Chris said he always gets into the business quickly, he always deals with the same staff member, and that he's never had any problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Michelle D.
Rome, NY
Great Service !!
The folks at Broadway Tire are very skilled, always honest, and they're friendly and helpful. They explain the problem in way that's easy to understand.
There is a genuine sense of "family business" at BT, I always feel confident that they will take good care of me! It's reassuring to know that they are honest business owners - with real integrity.
There is a genuine sense of "family business" at BT, I always feel confident that they will take good care of me! It's reassuring to know that they are honest business owners - with real integrity.
Recommended
MD
Michelle D.
Rome, NY
Pontiac Aztek
Verified Customer
Great service!!
Honest, efficient. Staff is always friendly, helpful, and willing to explain issues and repairs.
Recommended
LT
Larry T.
Camden, NY
Lincoln Town Car
Verified Customer
great service
we had great service in a timely fashion.
Recommended
RG
Robert G.
Rome, NY
Ford F-150
Verified Customer
work completed
As always could have not been more pleased with Mike and the staff. Totally unannounced i happened to stop by and inquire about an oil change and tire rotation. With a very short wait time my vehicle was in the shop and word being completed. thank you and a very Merry Christmas to you all.
Recommended
KW
Kevin W.
Rome, NY
Honda Accord Cpe
Verified Customer
Honest, Fast, Friendly Service.
I always take my car here. Mike and crew are Honest and have impeccable integrity. I know when he checks my car and fixes it I leave with peace of mind and know I am safe on the road. I would recommend for the BEST and most HONEST service take your car here!!
Recommended