Reviews
Verified Customer
Rome, NY
Chevrolet Impala
Verified Customer
Owner
Fast courteous service
Recommended
MP
Michael P.
Utica, NY
Ford Fusion
Verified Customer
Tie rod & NYS inspection
Got my tie rod fixed and then got my vehicle inspected. Always treated like a friend. I come from Schuyler all the way to Rome for this service.
Recommended
FN
Farm N.
Rome, NY
Verified Customer
Farm said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
PM
Paul M.
New York
Verified Customer
Paul said this business was helpful and accommodating. They had good prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Ernie S.
Rome, NY
Dodge Grand Caravan
Verified Customer
Very happy with the service
Very good customer service and interaction and we’re very happy with the performance of the tires
Recommended
MP
Michael P.
Utica, NY
Dodge Dakota
Verified Customer
Plug wire & alternator replaced
Called in the morning they took me in ASAP. A few hours later the truck was back on the road. I drive all the way from Schuyler because of the positive way I'm treated at Broadway Tire.
Recommended
DC
Donald C.
Rome, NY
Ford Fusion
Verified Customer
Donald said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PD
Paula D.
Rome, NY
Hyundai Sonata
Verified Customer
Friendly, helpful
You don’t have to wait long for repairs to get done, friendly staff
Recommended
JM
Joseph M.
Rome, NY
Ford Escape
Verified Customer
Joseph said he's had no problems with the place. They help him out a lot.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Marty B.
Rome, NY
Toyota RAV4
Verified Customer
Good people and good service.
I have known Mike Santos for many years. I have always found him to be an honest and caring individual. I used to work with him. This was back in the early 1990s. Now I am a customer and he is always treated me very well. In fact, the business is so honest I don't even get a discount for having known Mike and Debbie for almost 30 years. I appreciate when he has the honesty to tell me, and I kind of knew it going in, that my rear differential what's going bad. Good people, good service. Not flashy, not fancy, but who the heck cares when they make your car right!
Recommended
TL
Ted L.
New York
Mercury Grand Marquis
Verified Customer
Ted said the staff are courteous, attentive, informative and they give excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
Robert G.
Rome, NY
Dodge Caliber
Verified Customer
amazing service, trusted and honest, never had a problem great people
all the folks at Broadway tire are amazing, always friendly, and smiling. totally trusted and with a lot if integrity.
Recommended
VS
Vito S.
Rome, NY
Chevrolet Cruze
Verified Customer
Quick service and friendly accommodating personnel.
Very helpful personnel, courteous and accommodating.
Recommended
DH
Dan H.
New York
Verified Customer
Dan said the employees provided dependable service. The work was outstanding. The work was completed fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Shaylin H.
Whitesboro, NY
Pontiac Vibe
Verified Customer
Shaylin said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
Dave M.
West Leyden, NY
Nissan Pathfinder
Verified Customer
Dave said they were efficient and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Michael P.
Utica, NY
Dodge Dakota
Verified Customer
Crank sensor replaced
I had my vehicle tow 22 Mi just to come to Broadway Tire. Cost me $150 for the tow. Vehicle wouldn't start. Turns out it was a crank sensor I'm 49 years old and I've never heard of such a thing. They fixed it within a few hours and my vehicle was ready to go. Good customer service
Recommended
MF
Marie F.
Rome, NY
Jeep Patriot
Verified Customer
Customer Service
I have been a customer for a while now and have to say that Broadway Tire Service has went above and beyond to help me out whenever I needed work done on my vehicle. They are friendly, knowledgeable and efficient. I have recommended people and these people are very pleased with their service as well as
their prices. Overall a pleasant experience, I would recommend them to anyone that wants quality work done on their vehicle.
their prices. Overall a pleasant experience, I would recommend them to anyone that wants quality work done on their vehicle.
Recommended
BS
Bonnie S.
Rome, NY
Buick Rendezvous
Verified Customer
Honesty
The mechanic was very nice were very knowledgeable.fast and friendly.
Recommended
JM
Jason M.
Ava, NY
Toyota Tundra
Verified Customer
Great Mechanic Shop
They are accurate in diagnosing the problem and fix the problem in a timely fashion so your not shut down without a vehicle for too long.
Recommended