Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
4.8

( 69 Reviews )

99% Would Recommend
Latest Review about 2 months ago

Reviews


CM
Cordell M.
Alabama
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Cordell said he was referred to the business and this was his first visit for service.
This review was collected via phone interview by Customer Research Inc.

CE
Cheryl E.
Birmingham, AL
INFINITI JX35
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018 Category: Service
Cheryl said usually she would not be unsatisfied. The last work was good and she trusts them. The problem was she was told ten minutes and it took an hour and twenty minutes. She missed an appointment because of it. They should have clarified that they were busy.
This review was collected via phone interview by Customer Research Inc.

AM
Aaron M.
Alabama
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2018 Category: Service
Aaron said he told the mechanic that he needed a T.C.M. part and the mechanic dropped his transmission plate which cost $300. Then he told him he did need to do that so he was going to order a T.C.M. part which is what he told him in the begging. So he had to wait for that and he didn't get his vehicle for at least 7 days which was a real inconvenience. He thinks the mechanic is over worked and he needs to get another mechanic in the back to help out.
This review was collected via phone interview by Customer Research Inc.