Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

105 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


CB
CAROL A B.
Merrimack, NH
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Oil Change
Oil change was done promptly. A safety inspection found that the heat shield was loose and worn. This was discussed and replacement was approved.

SM
Shelley M.
New Hampshire
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Shelley said she was thrilled with everything they did.
This review was collected via phone interview by Customer Research Inc.

CF
CHANTELLE F.
Bedford, NH
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Brutus is Good
Would recommend

SC
Stephan C.
Manchester, NH
Toyota Corolla
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2019 Category: Service
Stephan said the employees did not communicate. The service bill was hefty.
This review was collected via phone interview by Customer Research Inc.

NV
NORMAN V.
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Comb. of courteous and excellent service.
Quality and Experience speaks volumes....

DP
DENISE P.
Hooksett, NH
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Great service
Love bringing my car to Ralph at Brutus auto one of the few honest mechanics around. He truly deserves 5 stars. He has repaired my car for over 4 years and if he feels it may be covered under warranty, he calls you so you can check. The best part of going to Brutus is the free car shuttle to and from work, then knowing when I pick my car up it’s been vacuumed, new air freshener and garbage bag.

PW
PATRICIA M W.
Hudson, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Great staff and service is excellent.
Friendly and great service. Excellent staff.

JW
Jayne W.
Bedford, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Dave. He said he loves them. He has been going forever and he trusts no other mechanic.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Londonderry, NH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Kevin said the service provided by this business is the best around.
This review was collected via phone interview by Customer Research Inc.

SG
Susan G.
Bedford, NH
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Spoke with Sara. She said the people are courteous, prompt and reasonable with their prices. They're really accurate and really great.
This review was collected via phone interview by Customer Research Inc.

NS
NEIL S.
Merrimack, NH
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Great help diagnosing a problem on an old car
My 2002 BMW has some handling issues that I want to sort. Sometimes, a professional opinion paired with a proper shop can save you a lot of time diagnosing an issue. The folks at Brutus were great help in confirming my suspicions, and now there's a plan of attack to restore some of the deteriorated handling on my car.

DH
David H.
Manchester, NH
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Service
David said the employees repaired his vehicle.
This review was collected via phone interview by Customer Research Inc.

ED
Eugene D.
Manchester, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Spoke with Nora. She said the business provided good and courteous service.
This review was collected via phone interview by Customer Research Inc.

AM
Alexander M.
Manchester, NH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Alexander said they were able to accommodate him on short notice and do all the work that he needed.
This review was collected via phone interview by Customer Research Inc.

SK
Sarah K.
Manchester, NH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Sarah said this business took her in right away. They fixed every thing she asked them for and then some. They came highly recommended to her.
This review was collected via phone interview by Customer Research Inc.

AB
ANDREW B.
Manchester, NH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Wheel bearing woes!
Brutus is always accommodating and willing to take the car in for service. Kevin remembers who you are and also remembers your car. They took care of a bad wheel bearing and had it done on the same day! I would highly recommend Brutus!

TM
THERESA M.
Hooksett, NH
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Always excellent service
Always honest don't have to worry about trusting them with your repairs. They also stand by their work and help to keep the cost down. Have been using them for over three years now on all of our cars.

Verified Customer
Hooksett, NH
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Fixed my Mercedes
I have used Brutus Auto several times on both my BMW and Mercedes. Always quick and professional.

LS
Lisa S.
Londonderry, NH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Lisa said the day after she picked up her vehicle there was a slight issue. She returned her vehicle to the facility and they took care of it right away.
This review was collected via phone interview by Customer Research Inc.

EB
ERIC A B.
Concord, NH
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2019
Friendly Atmosphere
The people at Brutus are so friendly. They’re also upfront and honest and I appreciate that when it comes to auto repair.

Displaying Review 1 - 20 of 105 in total