Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

707 Reviews

94% Would Recommend
Latest Review 27 days ago

Reviews


CT
Clara T.
Garden Grove, CA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Clara said she was impressed and thrilled with this business. The staff made her feel comfortable and at ease. She was happy with her experience.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
San Leandro, CA
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Ronald said the facility provided good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Joesph B.
Garden Grove, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Joseph said they are a bunch of really good guys.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Garden Grove, CA
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Eugene. He said Buddy is a wonderful mechanic and the manager is a terrific guy. Buddy takes what needs to be done and does an excellent job. He never fails to have the vehicle ready when he said it would be. At pickup, he thoroughly goes over what was done, and nothing has ever happened that would need to be redone. He is honest, polite, nice, considerate and trustworthy. The business takes care of their customers. The work area has all of the materials and tools needed, and it's clean and orderly. The rest of the staff always is working and doing what they're supposed to do. The business is well run and well kept. He was pleased with the experience.
This review was collected via phone interview by Customer Research Inc.

VF
Vikki F.
Santa Ana, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Vikki said Eddie and the staff were awesome. She broke down on the roadside and they rescued her right away. They serviced her vehicle and returned it to her the very same day.
This review was collected via phone interview by Customer Research Inc.

MB
Macie B.
Santa Ana, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Macie said the staff did everything on time and got her vehicle back to her the same day.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Westminster, CA
Mitsubishi Galant
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Jessica said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EL
ERIC L.
Garden Grove, CA
Scion tC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
been going to buddy's for years
I've been a customer for years at buddy's they are very knowledgeable and give no bs. Also very friendly. They do everything from oil changes to complete engine teardown and everything in between. Buddy and Eddie are very kind and are willing to work with you.

JM
JERRY M.
Blue Jay, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Service
I have been going to Buddy’s for 42 years. I travel 160 miles round trip to get my car serviced. I do not know of another business that takes such pride in his work. Buddy treats his customers with respect, does fantastic work.

SD
Sonya D.
Santa Ana, CA
Saturn Aura
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/22/2018 Category: Service
Sonya said the staff got frustrated with her for asking a question, and were not informative at all. She would not recommend the business because they yelled at her.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Garden Grove, CA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Richard said the business did very well. They drove him home when he dropped his vehicle off and picked him up when it was done. He is very satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

JW
Jack W.
Irvine, CA
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Jack said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Seal Beach, CA
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
David said the business provided good work.
This review was collected via phone interview by Customer Research Inc.

JG
JOHN/BARBARA G.
Garden Grove, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018
Lil Red Prius (2014)
Another great job - all the work done and car ready before we were ready to pick it up. Good work!!

CM
Charles M.
Garden Grove, CA
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Charles said he was fully satisfied with the service. The employees fixed everything from the bumper to bumper.
This review was collected via phone interview by Customer Research Inc.

PS
Pat S.
Garden Grove, CA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2018 Category: Service
Pat said the service was fine. They're courteous and nice. However, they're a little expensive.
This review was collected via phone interview by Customer Research Inc.

MA
Milton A.
Whittier, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Milton said, even with all the problems his vehicle had, the staff members at this business treated him very well. They did everything they said they were going to do, and they did a great job. He stated he felt Buddy was a fabulous person. He could not have asked for a better service facility. They took fine care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

GC
Gail C.
Huntington Beach, CA
Oldsmobile Cutlass Ciera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Gail said the business is always efficient and fair. They are great to work with.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Garden Grove, CA
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Roger said the staff provided outstanding service.
This review was collected via phone interview by Customer Research Inc.

TC
Tyler C.
Garden Grove, CA
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Tyler said the employees are efficient and solved the problem quickly. They were also very thorough.
This review was collected via phone interview by Customer Research Inc.