09/07/2018 Category: Service
Zion said he spoke with someone on the phone regarding the price and when he showed up the price was not the same. Also, he was told they were testing the brakes and did not inform him they were charging him for the test. He is not recommending them for this reason.
missed dianostics, and would not write down what the problem was on paper after charging 100 dollars to find problem .
after paying a 100 dollars unexpected to find the problem with car . It had nothing to do with what I was told that was wrong with the car after getting another shop to look at it.
BMW 6 Series
12/05/2017 Category: Service
Pennie said it took 30 minutes for the staff to get her information into the system. She was also displeased with the fact that they charged her almost $30 just to put nitrogen in 3 of her tires.
11/17/2017 Category: Service
Larry said they destroyed his engine, and they still have the $2600 he paid them.
Toyota Prius v
11/07/2017 Category: Service
Lori said she has put in a complaint to the Better Business Bureau. She went in for an oil change and the business put in a scented filter into her vehicle without her permission. She has family who has allergies, so when she called the business to ask what that smell was the person she spoke with got really defensive and rude with her. They told her that no one else complained. She returned to have them put in a non scented filter, and she was charged a small fee for an air spray inside the vehicle, which she also did not agree to. She stated she feels they had bad customer service.
I sent my adult child to the break center to have the breaks checked and assume it was a courtesy inspection and she was charged $45 to say that her breaks were fine
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