09/07/2018 Category: Service
Zion said he spoke with someone on the phone regarding the price and when he showed up the price was not the same. Also, he was told they were testing the brakes and did not inform him they were charging him for the test. He is not recommending them for this reason.
missed dianostics, and would not write down what the problem was on paper after charging 100 dollars to find problem .
after paying a 100 dollars unexpected to find the problem with car . It had nothing to do with what I was told that was wrong with the car after getting another shop to look at it.
01/04/2018 Category: Service
Spoke with Debra. She said when this business was finished with her vehicle it was pulling to the left really bad. She took it back and they told her it would just work itself out. Her vehicle is still pulling and she would not recommend them based on the issues stated.
Chevrolet Silverado 1500
12/15/2017 Category: Service
Chris said the facility flushed out the radiator. They replaced the cap on the plastic container and charged him $26 for it. He did not get an explanation for why the original cap was replaced. He's a repeat customer, all was fine other than this, but he is not recommending them for this reason.
BMW 6 Series
12/05/2017 Category: Service
Pennie said it took 30 minutes for the staff to get her information into the system. She was also displeased with the fact that they charged her almost $30 just to put nitrogen in 3 of her tires.
11/17/2017 Category: Service
Larry said they destroyed his engine, and they still have the $2600 he paid them.
Toyota Prius v
11/07/2017 Category: Service
Lori said she has put in a complaint to the Better Business Bureau. She went in for an oil change and the business put in a scented filter into her vehicle without her permission. She has family who has allergies, so when she called the business to ask what that smell was the person she spoke with got really defensive and rude with her. They told her that no one else complained. She returned to have them put in a non scented filter, and she was charged a small fee for an air spray inside the vehicle, which she also did not agree to. She stated she feels they had bad customer service.
I sent my adult child to the break center to have the breaks checked and assume it was a courtesy inspection and she was charged $45 to say that her breaks were fine
10/09/2017 Category: Service
Spoke with Judy. She said she is not confident in the business anymore even though she used to be. She asked them to check the brakes because they were making a noise and they said they were fine. She purchased 2 tires from them and her vehicle was still under warranty. She asked them to check the alignment and she does not believe that they did. When she took it to another place they said it was terribly out of alignment. She does not plan to take her vehicle to them again.
09/11/2017 Category: Service
Sarah said everyone was nice and informative. The staff changed the air filter without her permission and they charged an additional $30. She did not appreciate that, so she told them to remove it. They may have taken advantage of her because she is a woman.
Honda Accord Wgn
Not happy with the service
It took 3 days to repair my car. That is much more than it should have taken for the amount of work done. Plus the fact the battery went dead while there - because the brake pedal switch was broken and drained they battery. I had no trouble with the brake lights prior to bringing it in for service. I was lucky enough to have noted the lights on when I got home.
Spent $1069.00 for repairs and our truck was still not driveable.
BECKY G., President from Buffalo Brakes responded on 06/24/2017
We all strive to treat every car like our own, sometimes car repair is difficult. Even with our years of experience we learn new things continuously.
Thank you for continuing to trust us with your repairs.
05/03/2017 Category: Service
Chris said it was way over priced. He probably wouldn't recommend this business for service.
02/21/2019 Category: Service
Peet said he thought the whole experience was good and cost-efficient.
PAUL and KATIE C.
New Tires and Oil Change