Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

472 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 11 months ago

Reviews


JR
JILL R.
Jamesville, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2017
Always honest and provide great service.
Honest and reasonable. I trust them not to inflate the bill and do only what is needed.

RV
Ross V.
Syracuse, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Ross said the business is very professional.
This review was collected via phone interview by Customer Research Inc.

MH
MARY H.
Kirkville, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Great Job
Everyone is pleasant, and they do a great job keeping my car running.

MU
MARK U.
Manlius, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
Inspection Appointment
I recently took my 2011 Subaru in for an inspection and as with every visit to their shop was extremely pleased with the thoroughness and expert feedback received on the status of my vehicle's condition. I have been a customer of Burghardt's for close to 30 years and for good reasons. They do excellent work, guarantee their work and customers are treated with nothing but the utmost respect. Chris, Art, Ed and all the workers are nothing but top notch. A very friendly but also down to business place to go.

SM
Sean M.
Chittenango, NY
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Sean said they saw him on short notice and they did everything he asked.
This review was collected via phone interview by Customer Research Inc.

EW
Edith W.
Syracuse, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017
Excellent service
This is an excellent auto shop. They are attentive, conscientious, honest and informative.
I have been a customer of theirs for years. I have never had a bad experience.

TS
TONY S.
Syracuse, NY
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017
Ts
Outstanding

AF
Amy F.
Syracuse, NY
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Amy said the business is fabulous. She has trusted them for years and she never questions them. She stated that she loves them.
This review was collected via phone interview by Customer Research Inc.

SQ
STEVE Q.
Syracuse, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017
Very professional
Very professional but personable. Asked advice on some items and they were very helpful

KF
KEVIN and KAREN F.
Manlius, NY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017
Great People and service
Always speedy and friendly service.

LV
LOIS V.
East Syracuse, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Reliability and honesty.
Burghardt's personnel are trustworthy and dependable and the work performed has always been completed in the time frame promised and done correctly. No returns for repairs improperly performed.

RC
ROSE and EDWARD C.
East Syracuse, NY
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Honda Accord
Great. courteous service as always

TP
Thomas P.
Minoa, NY
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Thomas said the staff is always very good and courteous. The music they play when they put him on hold is terrible. It's horrendous. He would like them to change the music.
This review was collected via phone interview by Customer Research Inc.

JB
Jacob B.
Jamesville, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Jacob said the business had friendly service. They provided good communication and affordable pricing.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE and SANDY H.
Kirkville, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Chris and Art are the best, always helpful and willing to work with me, Thanks
Never had an issue with any work done on my cars.

KM
KEVIN and CHRISTINE M.
Fayetteville, NY
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Outstanding and Reliable Service
My wife and I, and our grown children, have been taking our cars for preventative maintenance and repairs to Burghardts Auto Service for years. The outstanding service they provide has allowed us to extend the life of our cars longer than expected. Prior to going on a long trip, we always have Burghardts inspect our car to reduce the risk of encountering a problem during our drive. We always feel safe and confident knowing the car is ready for the trip. When reporting a problem diagnosis, the mechanics provide detailed information to make an informed repair decision. The entire staff are courteous and efficient, and we look forward to having them maintain our cars in the years to come.

JL
Jake L.
East Syracuse, NY
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017 Category: Service
Jake said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
East Syracuse, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Mike said he has been visiting Chris for quite awhile. They took care of him.
This review was collected via phone interview by Customer Research Inc.

NF
Nan F.
New York
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Nan said this business did what they said they would and they got it done on time. They also gave her an idea of what the price would be before they did anything.
This review was collected via phone interview by Customer Research Inc.

LD
LISA and ROBERT D.
Manlius, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Excellent service
I had my brakes fixed and my tires repaced.
Everyone at Burghardt is friendly and professional. I am pleased with the results.

Displaying Review 1 - 20 of 472 in total